Visiting and live-in home care in Greenwich
Given the title of Royal Borough of Greenwich, this esteemed area of London has a rich naval history, beautiful parks that overlook the city skyline and the eight miles of Thames riverside. Yet perhaps most importantly, this beautiful borough is at the very epicentre of time itself thanks to the Meridian timeline that runs through it, marked by the grand Royal Observatory.
Greenwich is also home to a team of friendly, dedicated carers from Helping Hands, who have plenty of time to assist you at home and out and about in the local community. Working across the borough, our care team cover calls in Eltham, Greenwich, Woolwich and the surrounding areas.
Meet Fiona, our Branch Manager
“Hello, I’m Fiona. As the Branch Manager for Greenwich and Dulwich, I am responsible for the recruitment and training of the hourly team, ensuring the branch is always compliant with Care Quality Commission (CQC) regulations and supporting our carers so that they have the resources they need to provide the best quality care to our customers.
“I believe that if our staff are supported and valued, they will feel more motivated to come to work and perform to the best of their ability, which will have a really positive impact on the customers we care for. After all, they are at the heart of what we do.”
Visiting care in Greenwich
Whether you’re in your eighties living with Parkinson’s and need support to make your meals and go shopping, or if you’re in your early thirties and have a neurological condition that limits your mobility – our visiting care team are able to provide support to you little and often to suit you.
We care for anyone who requires extra support at home from the age of 18 all the way up to 100 and beyond, ensuring that if you have additional needs, you can have person-centred support delivered directly to you in the comfort of your own familiar surroundings.
From personal care, support with mobility and taking medication, to help with the cleaning, shopping and getting to appointments – our lovely carers can help with a whole host of different requirements and needs. Most importantly, the Greenwich team can be a friendly face for you to rely upon and for some companionship when you’re not quite feeling yourself or friends and family live far away, giving you all peace of mind that your needs will be taken care of.
Live-in care for 24-hour support
If you have a more advanced illness or condition, live-in care could be the ideal way to have all of your requirements taken care of without the disruption and stress of leaving your home to move into residential care.
Residing with you in your home, a live-in carer will be there throughout the day and night so that you and your family have constant peace of mind that you always have someone there, should you need them. What’s more, we’ll ensure that you are matched with a carer that shares similar interests to you, as well as having experience in the needs you require support with. Choosing your carer is a very much collaborative process with our local team and you, ensuring that you are in control of all of the elements of support that matter most to you.
All of our live-in carers are fully supported by our team of expert clinical nurses, who oversee the nursing care for complex conditions such as spinal injuries, neurological conditions, acquired brain injuries and strokes. With special training in place for those requiring support with catheters, stomas, PEG feeding or tracheostomies, we can ensure that all of your needs will be catered for regardless of their complexity.
The carers worked very professionally and we are very impressed. They have been prompt and are a credit to the company. We would be very happy to use Helping Hands again and would recommend.
Peter and Angie from South-East London
Specialist dementia care created around you
Recognised as industry leaders for at home dementia care, we understand the complexities and needs of those living with dementia when it comes to providing support centred around them and their families.
Receiving a dementia diagnosis can be quite bewildering for both the individual and their loved ones; there’s lots to learn and a new way of life to get used to. But with the supportive team at Greenwich, they’ll ensure that you all have the reassurance that everything is kept just the way you like it, as well as giving you the care that you need as and when you require it.
Elderly care at home
Part of getting older doesn’t mean that you have to lose your independence and zest for life just because your feet don’t move the way they used to, or arthritis has begun to set in on your joints. Fiona’s team can help out with the laundry, cooking, vaccuming, dusting, taking out the bins or even taking you out for the afternoon to the National Maritime Museum if you so wish; the possibilities and choices are endless with elderly care.
Our carers don’t just help out with the practicalities – they care for both the body and soul and will be there to provide general companionship too, so that you never need to worry about loneliness.
Respite care for a short break
If you provide care for a loved one but find yourself struggling to juggle all of your responsibilities alongside caring, respite care could give you both the break you need without impacting on the routine that you already have arranged. Our team will get to know your preferences before you step back, providing the same high level of care that you would deliver. This then allows you to take the rest and recuperation that is so vital for both of your well-being.
If you want to go on holiday or have a wedding or party to attend that you don’t want to miss, our carers can also accompany you to your chosen destination and provide care for you throughout your stay. Enabling independence and autonomy is what we believe all of our customers should have, so respite care can be the bit of support you need to do just that.
Fully-trained carers who really do care
One thing that we look for above all else when recruiting carers is their ability to empathise and truly care for others, without which is impossible to become a Helping Hands carer. Going that extra mile and being someone that our customers can rely upon when they may not see anyone else that day is what we live and breathe, and it’s these qualities that make our carers some of the best in the industry.
Once selected, our carers go through a rigorous award-winning training programme to equip them to care for the variety of different conditions and needs that we are able to support. The modules included are manual handling, first aid, safeguarding, dementia, medication and mobility – with regular refresher courses taking place throughout their time with us.
We are also closely monitored by the Care Quality Commission (CQC), who ensure we comply with their rules and regulations for both our carers and customers. Receiving care from a regulated company give everyone peace of mind that they really are in good hands when it comes to their care and welfare.
Areas across Greenwich that we cover:
|Abbey Wood||Avery Hill||Charlton|
|Kidbrooke||Middle Park||New Charlton|
|New Eltham||Plumstead||Royal Arsenal|
|Shooter’s Hill||Thamesmead West||Well Hall|
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Find out more about care across Greenwich
If you’d like to discuss your care needs further, you can call our knowledgeable and friendly customer team, who will be able to run through the care available to you, including cost and funding options.
You can also pop in to visit our local branch on Norwood Road in Dulwich, where Fiona and the team will be happy to talk to you about your care requirements. They will even come and visit you in your own home if you find it difficult to get to them.