Click here for COVID-19 News We're here to help - find out how we are supporting you during the coronavirus pandemic
CQC & CIW Regulated
Fast response & immediate start
Trustpilot review score Helping Hands Home Care are rated as 'Excellent' on Trustpilot out of over 850 Reviews.
Rated excellent on Trustpilot
Locally managed service


Little and often, companionship to nursing. With branches nationwide.


Our friendly and skilled team at Helping Hands Holbeck are dedicated to providing the very best home care to those across south Leeds. Regulated by the Care Quality Commission (CQC) for the safety, efficacy and responsiveness of our service, you and your loved ones can rest assured that you’ll be receiving nothing short of real quality care.

Covering a variety of areas across south Leeds including Churwell, Cottingley, Garforth, Holbeck, Hunslet, Morley, Pudsey, Rothwell, Woodlesford, our team can offer bespoke, tailored support where it matters most: your home.

This branch covers where you need care:

Call us:*

To learn more about how we can help call

01138823829 Branch Opening Hours *If you are an existing customer, please use the branch phone number

Visiting and live-in care in Holbeck

With the likes of the famous Elland Road and the world’s oldest working railway, Holbeck and the south Leeds area has an eclectic mix of old and new pastimes to enjoy. If you’re a Whites fan and love going to the fortnightly Saturday matches but struggle to do so now that you’re in your older years, our carers are more than happy to support you for the afternoon and make sure you can still keep up with your hobbies. After all, care is so much more than just the practicalities in your home, it’s about enabling you to live an independent life on your terms, too.

So, whether you need support for a few hours a week with getting out and about in the local area and keeping on top of the housework or round-the-clock assistance and one-to-one care, find out how our visiting and live-in care service could benefit you.

Meet the team

Lucy Bavester

Meet Lucy Bavester, our Branch Care Manager, Holbeck

My roles and responsibilities as a branch manager are to ensure we are providing a safe and caring service. It is my responsibility to oversee all aspects of the branch to ensure we are fully compliant and meeting individuals care and support requirements in line with the fundamental standards. I am extremely passionate about the services we provide at Helping Hands and strive for excellence. As a team, we are continuously looking to improve in every way possible. I am also driven to better myself and progress my own knowledge and experiences throughout my career. In my spare time, I like to travel and see new places, weekends away, meals out and spend time with my family.
Mandy Stewart

Mandy Stewart

Regional Care Director, North

Read More
Michelle Burke

Michelle Burke

Head of Live-in Care, North

Read More

Quality care provided in your own home

For over 30 years, we've been supporting people with care, nurse-supported care and companionship across England and Wales. As industry-leaders in home care, we know what it takes to provide the right level of care so that you can retain your independence in the comfort of your beloved home.

Over 160 branches across the UK means we're local to you

We are not an agency - we employ every carer directly

Get to know your carer before care starts

Family-run and experts in home care since 1989

Fully flexible care packages as your needs change

We offer two main types of home care:

Hourly visiting home care

Flexible care provided in your own home with a fully qualified carer. Visits start from as little as 30 minutes up to several hourly or overnight calls throughout the week.

  • From 30 minutes a week depending on your needs
  • In your own home
  • All levels of care covered
  • Flexible care plan based on customer's needs
Find out more

Live-in home care

One-to-one support from a fully qualified care that lives with you. Full-time support so you can stay at home where you feel most comfortable.

  • Round-the-clock (24/7)
  • In your own home
  • Personalised care plan
  • Carer to match your needs, personality and interests
Find out more

Find out about the different types of care we provide in your area

Home Care

Other services we provide at this branch

Visiting care for extra reassurance at home

When welcoming someone new into your home, we understand how daunting it can be at first. It may take a few visits to get into a routine with your carers, so that’s why we’ll only select your carers from a small pool from our team in Holbeck. Not only does it allow you to get used to them, but it also enables you to build a rapport with them and get comfortable with the care they’re providing for you, particularly if it’s personal care.

Visiting home care offers support little and often to help out with everyday activities in and around your home and to make your life that little bit easier. We can pop in from as little as 30 minutes, make you some lunch, tidy up and make time to have a chat with you to check that you’re okay and have everything you need. What underpins our service is not taking over and doing everything for you, but enabling you to live life on your terms, assisting you here and there in a way that you’re happy with.

Live-in care for 24-hour support

For more complex care needs or if both you and your partner require support, live-in care offers a direct alternative to moving into a care home. Having a dedicated live-in carer live with you in your property allows you to receive one-to-one support completely on your terms. There are no set meal times, menus or activities that you have to adhere to; you are completely in control of your own support plan, choosing what you have for your tea, when you have it and how you spend your days, with your own carer available whenever you should need them.

Our Holbeck team can also provide clinical care which is overseen by our nursing team, who ensure your carer has the correct experience and training to support you and your specific health needs. This could be with PEG feeding, continence care, stoma care or a tracheostomy, all the while keeping you safe and well at home. What’s more, your carer will become a source of comfort and companionship who will get to know everything about you and exactly how you want to lead your life.

Domiciliary care from our Holbeck team

Traditionally known as care at home, domiciliary care enables you to choose as and when you want support at home with anything from getting up and dressed in the morning, washing your hair and going to the toilet, to support with domestic duties such as vacuuming, taking out the bins or even tending to your garden. Our bespoke support plans mean that we work together to find the right support for you, so that you’re involved every step of the way with your own care. And if you find that you need more assistance or you develop a medical condition that requires specialist support, we can alter and adapt your support plan around you and your changing needs.

Dementia care for specialist support

Since 1989, we have been caring for people with dementia, helping them to ‘live well’ with their condition rather than ‘suffer from’. And that sentiment is exactly the same with our team in Holbeck. Trained in the intricacies, symptoms and different types of dementia, our carers are able to support both the individual and their loved ones with all elements of their dementia diagnosis. From support in the early stages of their condition, such as popping in a couple of times a day to check they’re safe and well, to regular assistance with personal care and dietary needs in the middle to later stages of dementia – we have the specialist skills, expertise and compassion to provide dementia care for you in a dignified and respectful way.

Elderly care to retain your independence

Elderly care doesn’t necessarily mean support with washing and dressing because you’re unable to do those things yourself; it can be anything that you need support with at home if you’re in your older years. This could well be assistance with personal care, but it may also be other practical tasks such as accompanying you to the shops, taking you to appointments or simply providing you with a little companionship if you live by yourself or your relatives live a fair distance away from you and are unable to see you as often as you’d like. Our Holbeck team will take the lead from you and provide support at your pace, which can be important for those that are initially resistant to care or have always done things their own way.

Respite care for temporary support

Emergencies can crop up at any time and without any warning, but that doesn’t mean you should ever be without support if you rely on someone to provide your care. The Holbeck team can swiftly begin respite care for you in as little as 24 hours after you get in touch with us, so that you have the assistance and reassurance you urgently need at a time of high emotion and stress; allow us to reassure you and reduce any worries or concerns with our industry-accredited care.

Temporary respite care is also feasible for those who are caregivers for a loved one but need to take some time for themselves to recharge their batteries. We can step in whilst you step back, where the care and assistance your loved one will receive will be replicated seamlessly by our professional team.

Fully-trained carers in Holbeck

It takes a special sort of person to become a carer. You must be friendly, empathetic and above all genuinely kind, always willing to go the extra mile for those you are supporting. These qualities are exactly what we look for when recruiting and we accept nothing less. After selection, our new carers are then given award winning training from our in-house instructors either at our branch in Holbeck or at one of our regional centres across the country, where they learn the necessary skills to provide high-quality care to our customers across south Leeds. Modules include manual handling, personal care, medication, dementia, safeguarding, first aid and many more.

All of our carers are required to provide several character references before they join us, as well as participating in an enhanced Disclosure Barring Service (DBS) check, giving you peace of mind that your carer has been fully vetted before they enter your home.

Find out more about care in Holbeck

For more information on how we can provide visiting or live-in home care for you or a loved one, call us today. We have a team of customer care specialists available seven days a week and waiting to take your call – whether you need urgent care for a loved one or are looking to set up care for yourself. They will then arrange a home visit with the Holbeck team so that they can come and assess your needs in more detail and begin creating your own unique support plan.

Call us on 01138823829 Talk to us on live chat Request a call back

Our credentials

Our Holbeck branch is fully regulated and accredited by the CQC and CIW.

Every one of our carers is a dementia specialist

We are founding members of the UKHCA

Branch details

Opening hours and address details

Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 5:30 PM
Sunday 9:00 AM - 5:30 PM
Chat now