If you or a loved one requires visiting care or live-in care in Hornchurch and the surrounding area, our expert care team are on hand to assist you in your home through a care plan that will be carefully tailored to your individual needs and wishes. You can contact our friendly customer support team today to find out more about what live-in care from Helping Hands involves.
Quality care at home
From short term support to longer term visits and live-in care, our Hornchurch team can help.
We've been caring for people for decades, helping them maintain their independence and continue to live well in the homes and communities they love.
Branches nationwide
Over 155 branches across the UK means we're local to you.
Fully regulated
Regulated by the Care Quality Commission and Care Inspectorate Wales, giving you peace of mind that we meet the highest standards of service and care.
Rated Excellent on Trustpilot
Thousands of our customers have shared their experiences of care with us on customer review site Trustpilot with Helping Hands rated 4.7 out of 5.
Handpicked carers
We only employ those special people with the right levels of patience, empathy, and compassion to care for you as we'd want our own families to be cared for.
Care that's tailored to you
We know that good care means something different to each of us. That's why we take the time to get to know you and your family to understand your needs and preferences.
Supporting families
When finding care becomes a decision for the wider family, we can help you consider your options. We keep in touch once care is in place so we can adapt care as needs change.
Our Services
Live-in care
Personalised one-to-one support from a fully qualified carer living with you in your home. Helping you to continue to live life on your terms.
Round the clock 24/7 care
Handpicked carers selected for their patience, kindness and empathy
Visits from 30 minutes a week so you can continue to live well at home. Support tailored to your needs from personal care and light housekeeping to help getting out and about.
I started at Helping Hands as a carer and worked my way to Branch Care Manager over 3 years. I lead my team to deliver high-quality care, building strong relationships with customers and their families. My passion for care grew from personal experience supporting my mum through her battle with leukaemia. I'm proud of our skilled, compassionate team in Rainham. Outside work, I enjoy road trips with my daughter Nancy and love travelling, especially to Cyprus and the Isle of Wight.
Christien Ingrosso
Head of Operations
Hi, I am Christien Ingrosso and I'm the Area Care Manager for the South East region. As an area care manager, it is my role...
Hi, I am Christien Ingrosso and I'm the Area Care Manager for the South East region.
As an area care manager, it is my role to lead a team of dedicated care experts in and around the London, Essex and South East region to ensure that the service and care we are delivering is to the highest possible standard for all our customers.
I am married and a father of two girls. I enjoy very much spending time with my family and going on walks with my dog, or as some may say he likes to walk me!
I have been fortunate enough to meet some fantastic employees throughout my time at Helping Hands. Each day I witness first-hand the determination and drive that each and all of our carers show to help our customers maintain healthy and independent lives in the familiar surroundings of their own homes.
Matt Bristow
Divisional Director
As the Regional Care Director, it is my role to lead a hugely skilled care team operating in London, Essex and the South East, ensuring...
As the Regional Care Director, it is my role to lead a hugely skilled care team operating in London, Essex and the South East, ensuring the highest levels of care are being delivered to our customers on a daily basis. We have a large branch network equipped to deal with all your hourly care needs, and I am also the Registered Manager with the Care Quality Commission (CQC) for our live-in program, where we are set up to support you on a more permanent basis.
I am inspired on a daily basis by the true lengths my colleagues go to, to ensure that customers can continue to live long, healthy lives from the comfort of their own homes. This is one of the main reasons that inspired me to join care.
Our Reviews
Fully regulated by the CQC
Our Hornchurch branch is fully regulated and accredited by the CQC
If you’re currently receiving regular visiting care but are finding that your condition requires a greater level of support, you may wish to consider having a live-in carer to provide you with round-the-clock assistance and companionship. Live-in care with Helping Hands gives you the opportunity to have one of our compassionate, fully-trained carers live in your home and give you constant support whenever you need it. Our carers can help you out around the house in whatever way you need – whether that’s with continence care, doing the laundry, preparing meals or anything else. They can also accompany you out and about, so you can maintain your favourite routines and get out of the house more frequently.
Better than a care agency in Hornchurch
We’re a private home care provider, rather than a care agency. This means that we employ our carers directly, ensuring they’re free to focus their time and energy on providing you with the best possible care and support. Many care agencies will instead ask you to pay your carer, and will spring hidden fees and unexpected costs upon you. We’re completely up front about all of our prices and what our live-in care service entails, and we won’t burden you with mountains of paperwork or confusing admin. Plus, we’re fully regulated by the CQC and CIW, so you know we’re committed to providing a very high standard of care.
Emergency care
Sometimes it’s impossible to plan too far ahead into the future. If you or a loved one finds your condition has unexpectedly worsened, you may require an enhanced level of care at the drop of a hat. With emergency care from Helping Hands, we can provide you with one of our compassionate, expert live-in carers at very short notice, ensuring you’re not left to fend for yourself and can receive the extra support that you require.
Private care in Hornchurch
With private care, you’ll have a personalised care plan that is fully designed to your unique requirements and wishes. Our Hornchurch care team will take the time to understand your personal preferences, hobbies and interests, and will match you with a carer who shares your personality. Every aspect of your care will be centred around you and your needs, ensuring you receive a holistic package of care that gives you the support, companionship and confidence you require to be able to enjoy your normal routines and activities as much as possible.
Overnight care
One of the main benefits of having a Helping Hands live-in carer stay with you in your home is that you’ll be supported all the way through the night. Night-time can often be a time of worry for people with frailty or a medical condition. Knowing that there’s a friendly, reliable pair of hands in the house who can help you visit the loo or provide immediate assistance if you fall can provide significant peace of mind, both for you and for your family and friends.
Fully trained carers in Hornchurch
All of our carers in Hornchurch are expertly trained and are fully equipped to provide you with exceptional live-in care. We hand-pick carers who share our company-wide values of compassion, empathy and commitment to excellence. Every carer undergoes extensive background checks to ensure we’re only employing the very best, and they’re then provided with expert training when they enrol with us. We’re completely dedicated to making sure all of our carers are perfectly placed to support you in any way you need, and because we’re fully regulated by the Care Quality Commission and Care Inspectorate Wales, you can rely on us to deliver what we promise to you or your loved ones.