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Locally managed service


Call today, care tomorrow. A fully managed service for total peace of mind.

National Live-in care coverage

Live-in care and visiting home care in Kent

Our flexible live-in care services are available across Kent, including Maidstone, Ashford, Gravesend, Dover, Canterbury, Dartford, Folkestone and the surrounding areas. We enable people to receive the finest high-end care, to live comfortably and independently within their own homes, surrounded by friends, family pets and personal belongings, avoiding a move into a residential care home.

Whether you need full time live-in care or short term respite, convalescence, help planning for your long term care, or you simply require just a single call per day, we will be able to work around your needs. Carers can live with your loved one in their own home, or visit as frequently as you need, from 30 minutes through to longer “sit” sessions that may take most of the day or even help during the night.

Helping Hands has been providing exceptional home care since 1989 and is still proudly family owned and run. We are regulated by the Care Quality Commission (CQC) and are committed to providing an unparalleled care service, ensuring we meet the highest possible standards of quality home care. Helping Hands live-in care packages are tailored personally to your care needs. We work with doctors, nurses and many private hospitals to deliver home care and housekeeping that meets your exact requirements.

We carefully match you with a fully trained carer who will live with you in your home, supporting you with your day-to-day needs and even being on call overnight. Whether it’s helping with personal care, going to the toilet, help taking medication, housekeeping or moving round the house, many of our carers become a lifeline to our customers, enabling them to live the way they want every day.

If you have an acquired or progressive medical condition or have been recently injured and need support around the home, one of our nurse-led carers can give you the extra support you need. If your medical condition requires that you take medication in the middle of the night, one of our carers can be there to remind you to take it and help to administer it.

Most importantly, we carefully manage the entire process for you, from start to finish so you don’t have to!

Meet Jake, our Regional Care Director

Jake Smith

"Hi, I’m Jake and my role as a regional care director is to lead a highly skilled care team who understand the individual needs of their customer and deliver quality, person-centred care.
Through our branch network and live-in teams, we strive in the south east to make every relationship between customer and carer special and provide tailored support so that our customers can stay in their own home.

"My aim is to make life a little easier for our customers and their families by giving them exemplary care in their own homes. The way we’ll do that is by being there when they need us and giving them the confidence in our ability to meet their individual needs. Our customer-centric care plans are created with the customer at the heart of our actions and our wonderful carers. How do you feel about the services we provide and your team of carers?"

Areas across Kent that we cover:

Maidstone Tunbridge Wells Dartford
Ashford Dover Gillingham
Chatham Rochester Margate
Gravesend Canterbury Folkestone
Sittingbourne Deal Ramsgate
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The carers were so kind and the care coordinator worked hard whilst providing support, reassurance and kindness.

Karen, a live-in care customer

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Friendly, expertly trained, qualified carers in Kent

The idea of welcoming a new person into your home and life may seem a little daunting and unsettling at first. With a handpicked live-in carer, that’s matched perfectly to you, your life can stay much the same as before. We walk you through each step of the way and place up most importance on matching you with someone you feel the most comfortable with and who understands your routines, likes and interests.

Before beginning their work with us, all our carers take part in an intensive training programme at our Centre of Excellence where they develop a wide knowledge of personal through to complex condition-led care. But the training does not stop there. Every Helping Hands carer takes part in on-going training to boost their knowledge and experience across a wide range of areas, from dementia care to complex care requirements. All Helping Hands carers are DBS checked and trained to help you or your loved one remain independent in their home, whilst giving you the level of live-in care that you require.

How live-in care is helping Dorothy
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When people compliment my customer, it’s like they’re complimenting me too, which gives me so much satisfaction.

Imelda, a live-in carer

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Find out more about live-in care or visiting care in Kent

Choosing the right care option can often seem like a daunting decision, but Helping Hands are here to help. If you are considering live-in care or visiting care in Kent and would like to discuss your options, simply call one of our friendly advisors today on 03300376958 and we can talk you through the options that could work for you. Our phone lines are open seven days a week.

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