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Your nearest branch: Maidstone
Speak to our team today

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Existing customer
01622 528677
Your nearest branch: Maidstone
Speak to our team today

Lines are currently closed

Existing customer
01622 528677

Visiting care and home care in Kent

Our flexible live-in care services are available across Kent, including Maidstone, Ashford, Gravesend, Dover, Canterbury, Dartford, Folkestone and the surrounding areas. We enable people to receive the finest high-end care, to live comfortably and independently within their own homes, surrounded by friends, family pets and personal belongings, avoiding a move into a residential care home.

Whether you need full time live-in care or short term respite, convalescence, help planning for your long term care, or you simply require just a single call per day, we will be able to work around your needs. Carers can live with your loved one in their own home, or visit as frequently as you need, from 30 minutes through to longer “sit” sessions that may take most of the day or even help during the night.

Helping Hands has been providing exceptional home care since 1989 and is still proudly family owned and run. We are regulated by the Care Quality Commission (CQC) and are committed to providing an unparalleled care service, ensuring we meet the highest possible standards of quality home care. Helping Hands live-in care packages are tailored personally to your care needs. We work with doctors, nurses and many private hospitals to deliver home care services and housekeeping that meets your exact requirements.

We carefully match you with a fully trained private carer who will live with you in your home, supporting you with your day-to-day needs and even being on call overnight. Whether it’s helping with personal care, going to the toilet, help taking medication, housekeeping or moving round the house, many of our carers become a lifeline to our customers, enabling them to live the way they want every day.

If you have an acquired or progressive medical condition or have been recently injured and need support around the home, one of our nurse-led carers can give you the extra support you need. If your medical condition requires that you take medication in the middle of the night, one of our carers can be there to remind you to take it and help to administer it.

Most importantly, we carefully manage the entire process for you, from start to finish so you don’t have to.

A smiling elderly woman opens her front door to a carer who stands outside, holding a shopping bag filled with food and flowers. The scene is bright and welcoming, with greenery visible in the foreground.
Quality care supporting families in Kent

Our carers provide a wide range of support across Kent, from short-term help to ongoing visiting care and live-in care.

We've been caring for people for decades, helping them maintain their independence and continue to live well in the homes and communities they love.

Why families choose us

  • National care provider with 155+ branches
  • CQC regulated services
  • Thousands of 5-star reviews from families
  • Carefully selected carers with compassion and empathy
  • Flexible support tailored to individual needs
  • Home care services available in Kent
    Live-in care

    Personalised one-to-one support from a fully qualified carer living with you in your home. Helping you to continue to live life on your terms.

    Two women smile as they walk arm-in-arm in a bright kitchen. One uses a crutch for support. Vegetables and kitchen items are visible on the worktop, and a tall chair is in the foreground.
    • Round the clock 24/7 care
    • Handpicked carers selected for their patience, kindness and empathy​
    • Peace of mind for families
    Learn about live-in care
    Hourly visiting care

    Visits from 30 minutes a week so you can continue to live well at home. Support tailored to your needs from personal care and light housekeeping to help getting out and about.

    A man in a purple uniform smiles whilst storing a bottle of milk in a kitchen cupboard; a shopping bag of food sits on the counter beside him.
    • Flexible care to suit your needs and routines
    • Support with managing conditions or medications
    • Companionship as well as care
    Learn about visiting care
    Supporting people living in Kent

    While we do not have a physical branch in Kent, care in the area is coordinated by our Maidstone branch, working with carers who support people across the local community.

    Katrina Leckie
    Katrina Leckie

    Branch Care Manager

    I oversee the daily operations of our service, managing office and care staff, ensuring compliance with internal and CQC standards, and providing high-quality, personalized care...

    More about Katrina Leckie
    Alison Jones
    Alison Jones

    Area Care Manager

    As an area care manager, I have operational and financial responsibility for the branches in my region. It is my role to lead and motivate...

    More about Alison Jones
    Matt Bristow
    Matt Bristow

    Divisional Director

    As the Regional Care Director, it is my role to lead a hugely skilled care team operating in London, Essex and the South East, ensuring...

    More about Matt Bristow
    What families say about our care
    CQC Logo
    Fully regulated care supporting Kent

    Care services supporting families in Kent are delivered by our Maidstone branch, which is fully regulated by the CQC.

    Find out more
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    Better then a care agency in Kent

    The idea of welcoming a new person into your home and life may seem a little daunting and unsettling at first. With a handpicked live-in carer, that’s matched perfectly to you, your life can stay much the same as before. We walk you through each step of the way and place up most importance on matching you with someone you feel the most comfortable with and who understands your routines, likes and interests.

    Before beginning their work with us, all our carers take part in an intensive training programme at our Centre of Excellence where they develop a wide knowledge of personal through to complex condition-led care. But the training does not stop there. Every Helping Hands live in kent Carer takes part in on-going training to boost their knowledge and experience across a wide range of areas, from dementia care to complex care requirements. All Helping Hands carers are DBS checked and trained to help you or your loved one remain independent in their home, whilst giving you the level of live-in care that you require.

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    Find out more about visiting care and home care in Kent

    Choosing the right care option can often seem like a daunting decision, but Helping Hands are here to help. If you are considering live-in care or visiting care in Kent and would like to discuss your options, simply call one of our friendly advisors today and we can talk you through the options that could work for you. Our phone lines are open seven days a week.

    Supporting communities across Kent

    Our carers provide home care in Kent and nearby areas including these locations.

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    FAQs

    Home care in Kent is a suitable option when someone needs extra support but wishes to remain living at home. This could involve help with personal care, household tasks or managing a long term condition. Helping Hands support people across Kent by providing personalised care that fits around daily routines. This approach helps individuals maintain independence while receiving professional support that adapts to changing needs.

    Before beginning their work with us, all our carers take part in an intensive training programme at our Centre of Excellence where they develop a wide knowledge of personal through to complex condition-led care. But the training does not stop there. Every Helping Hands live in Kent Carer takes part in on-going training to boost their knowledge and experience across a wide range of areas, from dementia care to complex care requirements. All Helping Hands carers are DBS checked and trained to help you or your loved one remain independent in their home, whilst giving you the level of live-in care that you require.

    The cost of home care in Kent varies depending on care requirements and how frequently support is needed. Helping Hands provide a free assessment to understand individual needs before outlining clear and transparent pricing. This ensures customers only pay for the level of care required. Costs are explained clearly, helping families make informed decisions without worrying about hidden fees or unexpected charges.

    Yes, home care in Kent is flexible and can be adapted as circumstances change. Whether someone needs additional support following illness or reduced care as independence improves, Helping Hands can adjust care plans accordingly. Regular reviews help ensure care remains appropriate and effective. This flexibility allows customers to feel supported at every stage without committing to unnecessary care.

    Care in Kent can usually begin within a few days of an initial enquiry. In more urgent situations, Helping Hands may be able to arrange care sooner. Once a free assessment has taken place, care teams work efficiently to identify suitable carers and agree a start date. The priority is always to provide timely support while maintaining high standards of care.

    Home care in Kent starts with a free assessment carried out by a local Helping Hands team. This assessment focuses on understanding care needs, routines and preferences. A personalised care plan is then created to reflect these discussions. Once agreed, a suitable carer is matched and care begins at a time that suits the customer and their family.

    All carers delivering home care in Kent are fully insured, bonded and employed by Helping Hands. They complete comprehensive background checks and training before providing care. Ongoing support and supervision ensure standards remain high. This provides reassurance that care is delivered safely and professionally by carers who are supported by an experienced care provider.

    If a regular Kent carer is unavailable, Helping Hands will arrange an alternative trained carer. Care teams aim to ensure continuity by introducing carers who understand individual needs wherever possible. Customers are informed of any changes and supported throughout, ensuring care continues without interruption or unnecessary stress.

    Speak to our care team

    If you're exploring care options in oxford, our team can help you understand the support available and answer any questions you may have. Call our care team today.

    01622 393123
    Branch information
    Address

    2 Royal Star Arcade, High Street, Maidstone, ME14 1JL

    Show in maps Kent Branch
    Opening times
    Monday 8:00 AM - 7:00 PM
    Tuesday 8:00 AM - 7:00 PM
    Wednesday 8:00 AM - 7:00 PM
    Thursday 8:00 AM - 7:00 PM
    Friday 8:00 AM - 7:00 PM
    Saturday 9:00 AM - 5:30 PM
    Sunday 9:00 AM - 5:30 PM
    Monday 8:30 AM - 5:30 PM
    Tuesday 8:30 AM - 5:30 PM
    Wednesday 8:30 AM - 5:30 PM
    Thursday 8:30 AM - 5:30 PM
    Friday 8:30 AM - 5:30 PM
    Saturday Closed
    Sunday Closed