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Your nearest branch: Leicester
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0116 464 6906
Your nearest branch: Leicester
Speak to our team today

Lines are currently closed

Existing customer
0116 464 6906

Visiting care and home care in Leicestershire

Leicestershire may be famous for Gary Lineker, Walker's crisps, and red cheese, but there is so much more to this midlands county. DNA profiling was developed at the University of Leicester in the mid-1980s, Blue Peter editor Biddy Baxter - inventor of the iconic Blue Peter badge - was from Leicester, as is the indispensable stationery item Blu Tac.

Across Leicestershire, we offer exceptional care and support tailored to our customers' exact requirements. We don't believe in a 'one size fits all' approach to home care at Helping Hands, instead we offer a wide range of specialist services on both a visiting and live-in basis that are designed to suit the way you like to spend your days. Whether your needs are complex or straightforward we can help – by supporting you with personal care and household tasks, as well as helping you to enjoy your local community. We even offer nurse-managed packages of care for our customers with complex needs, all overseen by our very own team of clinical leads, and all fully regulated by the Care Quality Commission and Care Inspectorate Wales.

A smiling elderly woman opens her front door to a carer who stands outside, holding a shopping bag filled with food and flowers. The scene is bright and welcoming, with greenery visible in the foreground.
Quality care supporting families in Leicestershire

Our carers provide a wide range of support across Leicestershire, from short-term help to ongoing visiting care and live-in care.

We've been caring for people for decades, helping them maintain their independence and continue to live well in the homes and communities they love.

Why families choose us

  • National care provider with 155+ branches
  • CQC regulated services
  • Thousands of 5-star reviews from families
  • Carefully selected carers with compassion and empathy
  • Flexible support tailored to individual needs
  • Home care services available in Leicestershire
    Live-in care

    Personalised one-to-one support from a fully qualified carer living with you in your home. Helping you to continue to live life on your terms.

    Two women smile as they walk arm-in-arm in a bright kitchen. One uses a crutch for support. Vegetables and kitchen items are visible on the worktop, and a tall chair is in the foreground.
    • Round the clock 24/7 care
    • Handpicked carers selected for their patience, kindness and empathy​
    • Peace of mind for families
    Learn about live-in care
    Hourly visiting care

    Visits from 30 minutes a week so you can continue to live well at home. Support tailored to your needs from personal care and light housekeeping to help getting out and about.

    A man in a purple uniform smiles whilst storing a bottle of milk in a kitchen cupboard; a shopping bag of food sits on the counter beside him.
    • Flexible care to suit your needs and routines
    • Support with managing conditions or medications
    • Companionship as well as care
    Learn about visiting care
    Supporting people living in Leicestershire

    While we do not have a physical branch in Leicestershire, care in the area is coordinated by our Leicester branch, working with carers who support people across the local community.

    Matt Bristow
    Matt Bristow

    Divisional Director

    As the Regional Care Director, it is my role to lead a hugely skilled care team operating in London, Essex and the South East, ensuring...

    More about Matt Bristow
    Trish Ricketts
    Trish Ricketts

    Area Care Manager

    My role as Area Care Manager is to oversee the Central region, ensuring that new branches are set up safely and are providing a quality...

    More about Trish Ricketts
    Olivia Reynolds
    Olivia Reynolds

    Branch Care Manager

    Olivia is the Branch Care Manager at Leicester.

    What families say about our care
    CQC Logo
    Fully regulated care supporting Leicestershire

    Care services supporting families in Leicestershire are delivered by our Leicester branch, which is fully regulated by the CQC.

    Find out more
    A carer in a lavender uniform makes a bed whilst an older woman in a beige dressing gown smiles in the background. The room has warm lighting, a wooden bedside table, and stone walls.
    High quality home care in Leicestershire

    Requiring additional support to manage your daily routine makes some people worry that they’ll have to move out of the home they love and into residential care, but that couldn’t be further from the truth. At Helping Hands, we believe that there’s no place like home, and we make sure that you get to remain living in the home you love for as long as you want to. Our personalised home care in Leicestershire will offer practical physical and emotional support with your daily routine, and your bespoke package of care will be designed entirely around your needs.

    Two women stand by an open car boot. One woman, smiling, lifts reusable shopping bags filled with groceries whilst the other woman watches. They appear to be unloading after shopping.
    24/7 live in care support

    Live-in care in Leicestershire is a comprehensive service that involves a carer living in your home around the clock. It is particularly valuable for people who can’t be left alone but who don’t wish to move into residential care and who would prefer constant companionship. We work tirelessly to match you with a carer who shares your interests, meaning you can enjoy lots of conversations over a cup of tea and a piece of your favourite cake. We appreciate that having a stranger coming to live in your home isn’t a decision to be made lightly but we can assure you that they will quickly become a friend who you’ll wonder how you ever lived without.

    A carer in a purple uniform smiles and holds hands with an elderly woman, providing comfort and support in a cosy, well-lit living room.
    Why Helping Hands is better than a care agency in Leicestershire

    We’re not a care agency and never have been – but you may be wondering why that matters. It’s important because it means we’re able to guarantee our service in a way that care agencies can’t. This includes offering a fully managed service on both a visiting and live-in basis that will see carers with you quickly after you first contact us; carers who are employed directly by us and not left to manage their own employment status. Being a private home care company also means that we can guarantee a consistency of care that you just don’t get with franchised outlets either.

    A carer helps an older man put on a grey dressing gown in a cosy bedroom. The man wears navy blue pyjamas, and there is a framed photo on the chest of drawers and stone walls in the background.
    Qualified carers providing a variety of care services in Leicestershire

    We believe our carers are exceptional at what they do - which is provide the nation's most compassionate and comprehensive support and make a difference in their customers' lives. We don't think that qualifications are essential to be an amazing carer but we offer them just the same, to ensure our carers feel valued and have the opportunity to update their skills in tandem with industry developments. We value our carers' experience regardless of what walk of life it was gained in, and we build on it thanks to our own in-house training academy.

    Supporting communities across Leicestershire

    Our carers provide home care in Leicestershire and nearby areas including these locations.

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    Speak to our care team

    If you're exploring care options in oxford, our team can help you understand the support available and answer any questions you may have. Call our care team today.

    0116 214 7146
    Branch information
    Address

    Helping Hands Leicester, 107 Sibson Road, Birstall, Leicestershire, LE4 4NB

    Show in maps Leicestershire Branch
    Opening times
    Monday 8:00 AM - 7:00 PM
    Tuesday 8:00 AM - 7:00 PM
    Wednesday 8:00 AM - 7:00 PM
    Thursday 8:00 AM - 7:00 PM
    Friday 8:00 AM - 7:00 PM
    Saturday 9:00 AM - 5:30 PM
    Sunday 9:00 AM - 5:30 PM
    Monday 8:30 AM - 5:30 PM
    Tuesday 8:30 AM - 5:30 PM
    Wednesday 8:30 AM - 5:30 PM
    Thursday 8:30 AM - 5:30 PM
    Friday 8:30 AM - 5:30 PM
    Saturday Closed
    Sunday Closed