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4.5 Star Rating
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Industry leading carer training

Home care in Leicester

4.5 Star Rating
Rated Excellent on
Trustpilot

Lines open until 7:00 PM

New customer
0116 214 7146

Lines open until 5:30 PM

Existing customer
0116 464 6906

Lines open until 7:00 PM

New customer
0116 214 7146

Lines open until 5:30 PM

Existing customer
0116 464 6906

Home care in Leicester - assured to better any care agency

Famous for unearthing the medieval remains of Richard III at its city cathedral, Leicester is one of the oldest cities in the country and a fascinating place to visit. Known for its mix of culture and diversity, not to mention its historic Premier League trophy, Leicester is also home to one of the country’s top home care providers – a team of Helping Hands carers.

From as little as 30 minutes per week all the way up to full-time support, our hourly visiting care and home care in Leicester is dedicated to providing your loved one with the additional support they need to maintain an independent lifestyle within the comfort of their own home. We also match our customers with carers most suited to them and create bespoke, flexible packages that can change as their needs do.

Quality care at home

From short term support to longer term visits and live-in care, our Leicester team can help.

We've been caring for people for decades, helping them maintain their independence and continue to live well in the homes and communities they love.

Branches nationwide

Over 155 branches across the UK means we're local to you.

Fully regulated

Regulated by the Care Quality Commission and Care Inspectorate Wales, giving you peace of mind that we meet the highest standards of service and care.

Rated Excellent on Trustpilot

Thousands of our customers have shared their experiences of care with us on customer review site Trustpilot with Helping Hands rated 4.7 out of 5.

Handpicked carers

We only employ those special people with the right levels of patience, empathy, and compassion to care for you as we'd want our own families to be cared for.

Care that's tailored to you

We know that good care means something different to each of us. That's why we take the time to get to know you and your family to understand your needs and preferences.

Supporting families

When finding care becomes a decision for the wider family, we can help you consider your options. We keep in touch once care is in place so we can adapt care as needs change.

Our Services
Live-in care

Personalised one-to-one support from a fully qualified carer living with you in your home. Helping you to continue to live life on your terms.

live in care
  • Round the clock 24/7 care
  • Handpicked carers selected for their patience, kindness and empathy​
  • Peace of mind for families
Learn about live-in care
Hourly visiting care

Visits from 30 minutes a week so you can continue to live well at home. Support tailored to your needs from personal care and light housekeeping to help getting out and about.

visiting care
  • Flexible care to suit your needs and routines
  • Support with managing conditions or medications
  • Companionship as well as care
Learn about visiting care
Meet the Leicester care team
Matt Bristow
Matt Bristow

Divisional Director

As the Regional Care Director, it is my role to lead a hugely skilled care team operating in London, Essex and the South East, ensuring...

Trish Ricketts
Trish Ricketts

Area Care Manager

My role as Area Care Manager is to oversee the Central region, ensuring that new branches are set up safely and are providing a quality...

Our Reviews
CQC Logo
Fully regulated by the CQC

Our Leicester branch is fully regulated and accredited by the CQC

Find out more
Home care in Leicester

For over 30 years, we have been providing home care to those in need of extra assistance up and down the country. And as industry leaders in providing tailored home care, we really do know what it takes to ensure our customers are fully supported.

Making a real difference to people’s lives is the number one reason why our carers join us. And that’s exactly why we only select the very best home carers from the hundreds of applicants that we receive on a weekly basis.

Developed by our in-house, award-winning trainers, all of our home care Leicester team have gone through a detailed training programme covering first aid, health & safety, manual handling, dementia and safeguarding. In addition to this thorough process, we also insist that each carer has a Disclosure Barring Service (DBS) background check, as well as several references.

We’re also a fully-regulated service that is regularly inspected by the Care Quality Commission (CQC), who check that we’re offering safe, effective and responsive care.

Live-in care in Leicester

Live-in care in Leicester means just that: welcoming someone into your home to live with you, who will provide round-the-clock care as and when you need it. Although it can be a little daunting to have someone that you don’t know live with you, we’ll work with you to help you select a carer that matches your interests, care needs and personality.

With a team of clinical nurses on hand to provide expert advice and support to our Leicester team, we can also support more complex conditions such as stomas and catheters, tracheostomies and strokes.

Private care in Leicester

Since 1989, Helping Hands has been providing industry-leading care to anyone that needs a little or a lot of extra support at home. With expertly-trained carers that are equipped to deal with a variety of different conditions and care needs, there is very little that we’re unable to handle.

From a bit of extra assistance around your house to keep it clean and tidy, to specific care for Alzheimer’s, cerebral palsy or a spinal injury, we’ll get to know you, your requirements and preferences to make sure you get the best support possible.

We also understand the importance of taking care of the whole individual rather than just taking care of their practical needs. Emotional wellbeing is just as important as being physically enabled; that’s why we’ll help you to maintain your mental health too.

The difference between Helping Hands and a care agency in Leicester

Choosing care for yourself or a loved one is quite a daunting prospect, but when deciding on whether to opt for a fully managed provider like Helping Hands Leicester or a care agency service, there are lots of ways that we can take some of the stress and anxiety out of this process for you. Unlike an elderly care agency, we manage the entire process of your care journey – from arranging for a local manager to come and visit you in your home, to training our carers to an exceptional standard and ensuring you never have to worry if your regular carer is unavailable. We work with you to find the right support for you, instead of leaving you to manage everything from when your carer works, organising their paperwork and trying to find someone to fill in when they take a break.

Helping Hands Leicester is also fully regulated by the Care Quality Commission (CQC), the governing body for care in England. Unlike home care agencies, we are regularly inspected by the CQC to ensure our standards remain high and that we are looking after both our customers and our carers, ensuring they have the correct training and support whilst they care for our valued customers in their homes.

Local updates
personal care
What to Know Before Beginning Live in Care in Leicester

How Live in Care in Leicester Differs to Visiting Care Live-in care is the natural...

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Why Helping Hands Are a Trusted Elderly Care Provider in Leicester

Why You Should Choose Helping Hands for Elderly Home Care in Leicester Helping Hands have...

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pallative care
How Home Care Enables Seniors to Stay Active in Leicester

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Branch information
Address

Helping Hands Leicester, 107 Sibson Road, Birstall, Leicester, LE4 4NB

Show in maps Leicester Branch
Opening times
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 5:30 PM
Sunday 9:00 AM - 5:30 PM
Monday 8:30 AM - 5:30 PM
Tuesday 8:30 AM - 5:30 PM
Wednesday 8:30 AM - 5:30 PM
Thursday 8:30 AM - 5:30 PM
Friday 8:30 AM - 5:30 PM
Saturday Closed
Sunday Closed