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Our offices are currently closed, please request a callback and we will get back to you. Opening hours: Mon – Fri: 8am – 7pm, Sat – Sun: 9am – 5:30pm.

CQC & CIW Regulated
Receive care in 24 hours
4.5 Star Rating
Rated Excellent on
Trustpilot
Industry leading carer training

Home care in Nelson

4.5 Star Rating
Rated Excellent on
Trustpilot

Lines open at 8:00 AM today

New customer
Request a callback

Lines open at 8:30 AM today

Existing customer
0177 295 8878

Lines open at 8:00 AM today

New customer
Request a callback

Lines open at 8:30 AM today

Existing customer
0177 295 8878

Visiting care and home care in Nelson

Situated in the town of Lancashire, Nelson is surrounded by beautiful villages. It is also home to one of the nation’s favourite sugary treats, Jelly Babies and of course, our Helping Hands customers, who can receive the support they need without having to leave the comfort of their own homes.

Our compassionate carers can support you from as little as 30 minutes a week with visiting care. They can help with the laundry, bedding, getting dressed in the morning, medication and even feeding the goldfish. So, whether you need care for a couple of hours a day or three times a week, you can always count on us to be there for you.

For added reassurance, we are regulated and monitored by the Care Quality Commission and Care Inspectorate Wales. So, you can be confident knowing you’ll receive the very best care you truly deserve.

Quality care at home

From short term support to longer term visits and live-in care, our Nelson team can help.

We've been caring for people for decades, helping them maintain their independence and continue to live well in the homes and communities they love.

Branches nationwide

Over 155 branches across the UK means we're local to you.

Fully regulated

Regulated by the Care Quality Commission and Care Inspectorate Wales, giving you peace of mind that we meet the highest standards of service and care.

Rated Excellent on Trustpilot

Thousands of our customers have shared their experiences of care with us on customer review site Trustpilot with Helping Hands rated 4.7 out of 5.

Handpicked carers

We only employ those special people with the right levels of patience, empathy, and compassion to care for you as we'd want our own families to be cared for.

Care that's tailored to you

We know that good care means something different to each of us. That's why we take the time to get to know you and your family to understand your needs and preferences.

Supporting families

When finding care becomes a decision for the wider family, we can help you consider your options. We keep in touch once care is in place so we can adapt care as needs change.

Our Services
Live-in care

Personalised one-to-one support from a fully qualified carer living with you in your home. Helping you to continue to live life on your terms.

live in care
  • Round the clock 24/7 care
  • Handpicked carers selected for their patience, kindness and empathy​
  • Peace of mind for families
Learn about live-in care
Hourly visiting care

Visits from 30 minutes a week so you can continue to live well at home. Support tailored to your needs from personal care and light housekeeping to help getting out and about.

visiting care
  • Flexible care to suit your needs and routines
  • Support with managing conditions or medications
  • Companionship as well as care
Learn about visiting care
Meet the Nelson care team
Adam Wilkins
Adam Wilkins

Divisional Director

Hi, I'm Adam and as Regional Care Director, I'm responsible for making sure that all the customers we help are looked after brilliantly. In order...

Our Reviews
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Fully regulated by the CQC

Our Nelson branch is fully regulated and accredited by the CQC

Find out more
High quality home care in Nelson

We believe in person-centred care, which is why all our care packages are fully tailored to your needs and requirements. After all, the most important person is you; you’ll have full control over your care. When you start your care with us and find that you may need more support or find it difficult to keep up with the household duties, we can amend your care package to suit you.

24/7 live in care support

If you are living with a complex condition like dementia, cancer or Parkinson’s, then live-in care may be the best package for you. One of our carers will stay with you in your home, so you’ll always have someone by your side no matter what. We understand it can be daunting having someone new live with you, but our carers are the most empathetic and compassionate individuals you will ever meet – you’ll ultimately gain a loyal companion.

Why Helping Hands is better than a care agency in Nelson

At Helping Hands, we are widely recognised as the UK’s most widely trusted private home care provider, not a care agency. We cover everything from our carers' training to their contract. We ensure our carers are fully trained so they can provide you with the exceptional care you truly deserve. Plus, we believe in continuity of care, so you’ll see the same faces day in and day out.

Qualified carers providing a variety of care services in Nelson

When our carers join our team, they all complete an intensive training programme and are equipped with essential skills to provide you with high-quality care. They also undergo a strict background check, which includes references from previous employers and a Disclosure and Barring Service (DBS) check. So don’t worry, you will be in safe hands.

It’s not all down to experience; all our carers are empathetic, kind and compassionate individuals- qualities you can’t teach. They really do make a difference and you will be lucky to have them as part of your life.

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Branch information
Address

Unit 3, Cotton Mill Road, Bamber Bridge, Preston, PR5 6LF

Show in maps Nelson Branch
Opening times
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 5:30 PM
Sunday 9:00 AM - 5:30 PM
Monday 8:30 AM - 5:30 PM
Tuesday 8:30 AM - 5:30 PM
Wednesday 8:30 AM - 5:30 PM
Thursday 8:30 AM - 5:30 PM
Friday 8:30 AM - 5:30 PM
Saturday Closed
Sunday Closed