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Home care in Newport

4.5 Star Rating
Rated Excellent on
Trustpilot

Lines open at 8:30 AM today

Existing customer
01291 440894

Lines open at 8:30 AM today

Existing customer
01291 440894

Visiting care and home care in Newport

Located a short distance away from Cardiff, the city of Newport is surrounded by the beautiful Welsh countryside to the north and the Bristol Channel to the south, making it a perfect location for commerce, industry and sightseeing. Full of artisan breweries, diverse eateries and plenty of independent shops to discover, not to mention the wildlife and nature, Newport really does have it all. This is made complete by the local team of Helping Hands care workers.

From weekly visiting care to full-time live-in care, Helping Hands in Newport are a team of qualified & compassionate care professionals you can trust. Get in touch today to discuss your requirements and create a bespoke care plan tailored to you.

Quality care at home

From short term support to longer term visits and live-in care, our Newport team can help.

We've been caring for people for decades, helping them maintain their independence and continue to live well in the homes and communities they love.

Branches nationwide

Over 155 branches across the UK means we're local to you.

Fully regulated

Regulated by the Care Quality Commission and Care Inspectorate Wales, giving you peace of mind that we meet the highest standards of service and care.

Rated Excellent on Trustpilot

Thousands of our customers have shared their experiences of care with us on customer review site Trustpilot with Helping Hands rated 4.7 out of 5.

Handpicked carers

We only employ those special people with the right levels of patience, empathy, and compassion to care for you as we'd want our own families to be cared for.

Care that's tailored to you

We know that good care means something different to each of us. That's why we take the time to get to know you and your family to understand your needs and preferences.

Supporting families

When finding care becomes a decision for the wider family, we can help you consider your options. We keep in touch once care is in place so we can adapt care as needs change.

Our Services
Live-in care

Personalised one-to-one support from a fully qualified carer living with you in your home. Helping you to continue to live life on your terms.

Two women smile as they walk arm-in-arm in a bright kitchen. One uses a crutch for support. Vegetables and kitchen items are visible on the worktop, and a tall chair is in the foreground.
  • Round the clock 24/7 care
  • Handpicked carers selected for their patience, kindness and empathy​
  • Peace of mind for families
Learn about live-in care
Hourly visiting care

Visits from 30 minutes a week so you can continue to live well at home. Support tailored to your needs from personal care and light housekeeping to help getting out and about.

A man in a purple uniform smiles whilst storing a bottle of milk in a kitchen cupboard; a shopping bag of food sits on the counter beside him.
  • Flexible care to suit your needs and routines
  • Support with managing conditions or medications
  • Companionship as well as care
Learn about visiting care
Meet the Newport care team
Maria Kelly-Fursdon
Maria Kelly-Fursdon

Branch Care Manager

I am an effective Manager. I create stability, develop improvement plans then lead and implement the solution to achieve compliance. I have experience of both...

Claire Garside
Claire Garside

Area Care Manager

Hello, I'm Claire, Area Manager in the South West. I am mainly responsible for ensuring that each of our carers has the support and training...

Adam Wilkins
Adam Wilkins

Divisional Director

Hi, I'm Adam and as Regional Care Director, I'm responsible for making sure that all the customers we help are looked after brilliantly. In order...

Our Reviews
CIW Logo
Fully regulated by the CIW

Our Newport branch is fully regulated and accredited by the CIW

Find out more
Other areas we cover
Local updates
How much does home care cost in Newport?

How Do I Arrange My Home Care? At Helping Hands our home care in Newport...

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FAQs

Home care can be a valuable solution for people who need additional support but want to remain living at home. This may be due to ageing, illness, disability or recovery following medical treatment. Staying at home often helps people feel more comfortable and in control compared to moving into a care home. We believe that familiar surroundings can have a positive impact on confidence and wellbeing. Home care in Newport offers tailored one-to-one support that respects your preferences and lifestyle. With care delivered in your own home, you can continue enjoying your routines and connections within the local community. The Newport team are committed to delivering compassionate care that supports independence and peace of mind.

The cost of home care in Newport depends on the type and level of support you need. Care packages are flexible and personalised, ranging from short visits to comprehensive live-in care. Pricing reflects the amount of care provided, ensuring you receive support that suits your circumstances. A free care assessment helps identify the most suitable level of care. During this process, the team will explain costs clearly and provide guidance on available options. Helping Hands aim to make pricing transparent and easy to understand.

Yes, home care is designed to be flexible. If your needs change, your care plan can be adjusted accordingly. This might include increasing support after an illness or reducing visits if you regain independence. The Newport team will review your care regularly and make changes as needed. This ensures your support continues to reflect your situation and priorities.

If care is needed urgently, we’ll aim to start support within 72 hours of your first phone call. The process begins with a free care assessment carried out in your home by a local care manager. This visit provides time to discuss your needs, routines and preferences in detail. Once the assessment is complete, a start date will be agreed based on availability.

Home care begins with a call to the customer support team, who will arrange your free care assessment. During the assessment, your care manager will work with you to design a personalised care plan. If you’re happy to proceed, we’ll match you with carers who suit your needs and personality. Support will then begin in your home, helping you feel safe, supported and independent.

All Helping Hands carers are directly recruited, trained and employed by the company. They are insured and bonded, providing reassurance for customers and their families. The team are committed to delivering high-quality care.

If your regular carer cannot attend, a replacement will always be arranged. The team will aim to keep visits as close as possible to the original time, ensuring continuity and reliability of care.

Branch information
Address

Unit E, Nelson House, Langstone Business Village, Langstone Park, NP18 2LH

Show in maps Newport Branch
Opening times
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 5:30 PM
Sunday 9:00 AM - 5:30 PM
Monday 8:30 AM - 5:30 PM
Tuesday 8:30 AM - 5:30 PM
Wednesday 8:30 AM - 5:30 PM
Thursday 8:30 AM - 5:30 PM
Friday 8:30 AM - 5:30 PM
Saturday Closed
Sunday Closed