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Your nearest branch: Cardiff
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Lines open at 8:30 AM today

Existing customer
029 2002 6340
Your nearest branch: Cardiff
Speak to our team today

Lines open at 8:30 AM today

Existing customer
029 2002 6340

Visiting care and home care in Cwmbran

Cwmbran was once a village that had grown up in the valley around the tinplate workings of the local Iron Company. It was designated a new town site in 1949, and the old village as was, renamed ‘Old Cwmbran’. In 1833 the Ordnance Survey map of the time showed Cwmbran as a farm in what is now Upper Cwmbran, in a valley that was called Cwm Bran (valley of the crow in Welsh).

Our friendly Cwmbran team can offer visiting care and live-in care services depending on your requirements and the complexity of your condition. You may prefer to have someone come to your home once a week, once a day, or several times over a 24-hour period. You can also have someone living in your home with you which can provide extra reassurance to both you and your loved ones that you’re never alone. Just because you require care doesn’t mean you should have to leave the home you love, and with care at home from the Cwmbran team you won’t have to.

GET THE INFORMATION YOU NEED
Branch information

View your local branches details including location, opening times and services offered.

Understanding care costs

Get a clear overview of costs and what affects pricing, so you can plan with confidence.

Not sure what type of care you need? Request a brochure and read about our services in your own time.

Quality care supporting families in Cwmbran

Our carers provide a wide range of support across Cwmbran, from short-term help to ongoing visiting care and live-in care.

We've been caring for people for decades, helping them maintain their independence and continue to live well in the homes and communities they love.

Why families choose us

  • National care provider with 155+ branches
  • CQC regulated services
  • Thousands of 5-star reviews from families
  • Carefully selected carers with compassion and empathy
  • Flexible support tailored to individual needs
  • Home care services available in Cwmbran
    Live-in care

    Personalised one-to-one support from a fully qualified carer living with you in your home. Helping you to continue to live life on your terms.

    Two women smile as they walk arm-in-arm in a bright kitchen. One uses a crutch for support. Vegetables and kitchen items are visible on the worktop, and a tall chair is in the foreground.
    • Round the clock 24/7 care
    • Handpicked carers selected for their patience, kindness and empathy​
    • Peace of mind for families
    Learn about live-in care
    Hourly visiting care

    Visits from 30 minutes a week so you can continue to live well at home. Support tailored to your needs from personal care and light housekeeping to help getting out and about.

    A man in a purple uniform smiles whilst storing a bottle of milk in a kitchen cupboard; a shopping bag of food sits on the counter beside him.
    • Flexible care to suit your needs and routines
    • Support with managing conditions or medications
    • Companionship as well as care
    Learn about visiting care
    GET THE INFORMATION YOU NEED
    Branch information

    View your local branches details including location, opening times and services offered.

    Understanding care costs

    Get a clear overview of costs and what affects pricing, so you can plan with confidence.

    Not sure what type of care you need? Request a brochure and read about our services in your own time.

    Supporting people living in Cwmbran

    While we do not have a physical branch in Cwmbran, care in the area is coordinated by our Cardiff branch, working with carers who support people across the local community.

    Adam Wilkins
    Adam Wilkins

    Divisional Director

    Hi, I'm Adam and as Regional Care Director, I'm responsible for making sure that all the customers we help are looked after brilliantly. In order...

    More about Adam Wilkins
    Sophie Parker
    Sophie Parker

    Head of Operations

    My main roles and responsibilties as Area Care Manager are to oversee and improve the running of the branches within the South West. I am...

    More about Sophie Parker
    Claire Garside
    Claire Garside

    Area Care Manager

    Hello, I'm Claire, Area Manager in the South West. I am mainly responsible for ensuring that each of our carers has the support and training...

    More about Claire Garside
    What families say about our care
    CIW Logo
    Fully regulated care supporting Cwmbran

    Care services supporting families in Cwmbran are delivered by our Cardiff branch, which is fully regulated by the CIW.

    Find out more
    Two women sit in a car, smiling and laughing together. The woman in the driver's seat wears glasses and a beige jacket, whilst the passenger has curly hair and a white top. The mood is joyful and relaxed.
    More independence with home care in Cwmbran

    Home care is a valuable alternative to feeling you need to leave the house you love and move into a care home. Just because you require care doesn’t mean you can no longer remain at home; in fact, with visiting homecare you get the best of both worlds: the support you need to continue living independently as well as the companionship of our friendly and compassionate care workers. Regardless of the condition you’re living with, our care workers will help you to live well in your home and provide all the everyday support you need. Whether you need an extra pair of hands to help with cleaning and tidying the house, taking you grocery shopping, carrying out your personal care or assisting with medication, we can help you as often or infrequently as you need us, from just 30 minutes per week.

    A smiling elderly woman stands outdoors holding a handrail, accompanied by a male carer in a purple uniform who stands beside her, also smiling. The background is green and blurred, indicating a garden or park setting.
    Care agency in Cwmbran

    We’ve never been a care agency at Helping Hands – we’re proud of the fact that we’ve been a private home care company since we were founded in 1989, and we are still living by the same mission and values today. We employ all of our care workers directly, unlike care agencies, as they’ll ‘introduce’ you and your care worker and then leave you to manage every aspect of their employment. We take care of everything, though, leaving you and your care worker to focus on the most important aspect of all – your wellbeing.

    A woman in a wheelchair smiles while holding Scrabble tiles, sitting next to a carer in a purple uniform who is also smiling. A Scrabble board and mugs are on the table in front of them.
    Live-in care in Cwmbran

    When you have a care worker living in your home, you may be concerned about how you’ll get on with one another or whether your home won’t feel like your own anymore. With our amazing live-in care workers, there are no such concerns. Our teams work tirelessly to match you with a care worker who will complement your way of life and support your hobbies and interests and because we believe that’s an important part of our service we never charge extra for it, unlike introductory care agencies do. We understand that having someone living in may take a little getting used to, but you’ll quickly become friends and you’ll soon wonder how you ever managed at home without them.

    A healthcare worker wearing gloves, a purple shirt, and a plastic apron prepares a medical swab in a bathroom whilst an adult male patient sits nearby, watching attentively.
    Private care in Cwmbran

    Being a private care company and remaining in control of our entire branch network means we can insist upon constant high standards of care and take immediate action if those standards are not being carried out. We have almost 150 branches across Wales and England, closely monitored by a team of managers in the field, and because we don’t allow franchises, we know that every one of those branches will maintain their local service as a matter of pride and dedication to the customers in their area.

    A smiling man with curly hair, wearing a purple shirt and name badge, holds a laundry basket filled with towels in a cosy, stone-walled room.
    Fully-trained carers in Cwmbran

    We understand what it takes to make someone an exceptional care worker, and we provide training and development to complement the skills and experience our dedicated professionals may already have. However, there is something we can’t teach, and that’s the ability to care for others naturally, the desire to help people selflessly and compassionately. Therefore, we carefully select our care workers to ensure that they have the natural skills that we require, but your safety is also top of our priority list; consequently, we thoroughly check our care workers' backgrounds and screen them through the DBS before allowing them to enter your home or care for you. We are also fully regulated by the Care Inspectorate Wales,  who ensure we are providing effective, safe and responsive care at all times, which is another assurance an introductory care agency won’t be able to give you. Consequently, you and your loved ones can be reassured that our standards will remain consistently high and that the care delivered by our Cwmbran branch will always be exceptional.

    Supporting communities across Cwmbran

    Our carers provide home care in Cwmbran and nearby areas including these locations.

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    Speak to our care team

    If you're exploring care options in oxford, our team can help you understand the support available and answer any questions you may have. Call our care team today.

    01633 928516
    Branch information
    Address

    Helping Hands Cwmbran, R1 & R2 Mamhilad House, Mamhilad Park Estate, Pontypool, NP4 0HZ

    Show in maps Cwmbran Branch
    Opening times
    Monday 8:00 AM - 7:00 PM
    Tuesday 8:00 AM - 7:00 PM
    Wednesday 8:00 AM - 7:00 PM
    Thursday 8:00 AM - 7:00 PM
    Friday 8:00 AM - 7:00 PM
    Saturday 9:00 AM - 5:30 PM
    Sunday 9:00 AM - 5:30 PM
    Monday 8:30 AM - 5:30 PM
    Tuesday 8:30 AM - 5:30 PM
    Wednesday 8:30 AM - 5:30 PM
    Thursday 8:30 AM - 5:30 PM
    Friday 8:30 AM - 5:30 PM
    Saturday Closed
    Sunday Closed