Home care in Pontypool

Our careworkers are incredible at what they do – moving heaven and earth every single day for their clients, so that they can live their very best life possible in the comfort and safety of their own home. Care calls start from just 30 minutes per week up to the level you need for your particular condition, and include support with every aspect of your daily care.

This could be personal care, making meals, getting clients in and out of bed, mobility support, medication, and so much more!

We’re not a care agency – we’re a private home care company who were established as a family concern back in 1989. Consequently, the service you get from us isn’t like that of an agency, as from Helping Hands you get a dedicated, personalised programme of care, with up-front prices and the highest quality service included as standard. Agencies can often make you pay for all kinds of extras, such as matching you with a carer, visits from a manager, and so much more, but with Helping Hands agency care in Pontypool, you get everything you expect included.

Full-time support in the home you love, meaning you get to remain comfortable and safe around the clock – there really isn’t a price that can be put on such peace of mind.

Your private careworker living in your home may sound like an imposition at first, however they’ll quickly become a valuable friend who you’ll wonder how you ever lived without. They’ll be happy to support you with every aspect of your daily routine and be there for you overnight if you’re worried about the darker hours too. Live-in care in Pontypool will be a comfort in the home you love.

Private care in Pontypool from Helping Hands will offer you the standards of care you’ve always hoped for, whether you’ve previously had care or not.

Other care companies may not have offered you the service you’d hoped for, yet with Helping Hands you will get the very highest standards of care every single day. You call the shots with private home care; your package of care is designed around you and built for your needs and we’ll listen to your preferences and respect your routines.

Our careworkers are amazing – we are always heartened by the wonderful reports we receive from our clients telling us what they’ve achieved together every day. We deliberately select our careworkers to be just that way though; to value our clients and respect their preferences and the way they wish to live.

Our careworkers receive plenty of instruction when they first join us, and as time goes on we ensure there is plenty of training available, so they get to achieve their goals. We like to promote from within, so many of our managers began as carers with us, and whether they have years of experience or are in their first care job, we’ll nurture them and make sure they always offer you the best standards of home care.

In addition, we’re fully regulated by the Care Quality Commission and Care Inspectorate Wales, which shows how highly we value being able to deliver consistently excellent care.