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Home care in Pontypool

Excellent 4.5 Star Rating 5,050+ reviews on
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4.5 Star Rating
Excellent | 5,050+ reviews
Your nearest branch: Cardiff
Speak to our team today

Lines open until 7:00 PM

New customer

Lines open until 5:30 PM

Existing customer
029 2002 6340
Your nearest branch: Cardiff
Speak to our team today

Lines open until 7:00 PM

New customer

Lines open until 5:30 PM

Existing customer
029 2002 6340

Visiting care and home care in Pontypool

Pontypool has a rich industrial history and developed a significant ironwork trade hundreds of years ago. As the industrial revolution became established, Pontypool retained its significance, and despite not being the largest iron foundry town locally, it maintained its relevance in the area. The ancient marries with the modern in Pontypool these days, with shops, attractions, and nature to satisfy everyone. If you enjoy visiting the local area, then our visiting and live-in care workers would be happy to take you out whenever you wish, to make the most of what Pontypool offers today.

GET THE INFORMATION YOU NEED
Branch information

View your local branches details including location, opening times and services offered.

Understanding care costs

Get a clear overview of costs and what affects pricing, so you can plan with confidence.

Not sure what type of care you need? Request a brochure and read about our services in your own time.

Quality care supporting families in Pontypool

Our carers provide a wide range of support across Pontypool, from short-term help to ongoing visiting care and live-in care.

We've been caring for people for decades, helping them maintain their independence and continue to live well in the homes and communities they love.

Why families choose us

  • National care provider with 155+ branches
  • CQC regulated services
  • Thousands of 5-star reviews from families
  • Carefully selected carers with compassion and empathy
  • Flexible support tailored to individual needs
    • Home care services available in Pontypool
    Live-in care

    Personalised one-to-one support from a fully qualified carer living with you in your home. Helping you to continue to live life on your terms.

    Two women smile as they walk arm-in-arm in a bright kitchen. One uses a crutch for support. Vegetables and kitchen items are visible on the worktop, and a tall chair is in the foreground.
    • Round the clock 24/7 care
    • Handpicked carers selected for their patience, kindness and empathy​
    • Peace of mind for families
    Learn about live-in care
    Hourly visiting care

    Visits from 30 minutes a week so you can continue to live well at home. Support tailored to your needs from personal care and light housekeeping to help getting out and about.

    A man in a purple uniform smiles whilst storing a bottle of milk in a kitchen cupboard; a shopping bag of food sits on the counter beside him.
    • Flexible care to suit your needs and routines
    • Support with managing conditions or medications
    • Companionship as well as care
    Learn about visiting care
    GET THE INFORMATION YOU NEED
    Branch information

    View your local branches details including location, opening times and services offered.

    Understanding care costs

    Get a clear overview of costs and what affects pricing, so you can plan with confidence.

    Not sure what type of care you need? Request a brochure and read about our services in your own time.

    Supporting people living in Pontypool

    While we do not have a physical branch in Pontypool, care in the area is coordinated by our Cardiff branch, working with carers who support people across the local community.

    Adam Wilkins
    Adam Wilkins

    Divisional Director

    Hi, I'm Adam and as Regional Care Director, I'm responsible for making sure that all the customers we help are looked after brilliantly. In order...

    More about Adam Wilkins
    Sophie Parker
    Sophie Parker

    Head of Operations

    My main roles and responsibilties as Area Care Manager are to oversee and improve the running of the branches within the South West. I am...

    More about Sophie Parker
    Claire Garside
    Claire Garside

    Area Care Manager

    Hello, I'm Claire, Area Manager in the South West. I am mainly responsible for ensuring that each of our carers has the support and training...

    More about Claire Garside
    What families say about our care
    Google Reviews
    Homecare.co.uk Reviews
    HelpingHands Reviews
    Trustpilot Reviews
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    Fully regulated care supporting Pontypool

    Care services supporting families in Pontypool are delivered by our Cardiff branch, which is fully regulated by the CIW.

    Find out more
    A man sits up in bed reading a book and smiling at a carer who stands beside him, wearing a purple uniform and name badge. They appear to be in a cosy, stone-walled bedroom.
    Home care in Pontypool

    Our careworkers are incredible at what they do – moving heaven and earth every single day for their clients, so that they can live their very best life possible in the comfort and safety of their own home. Care calls start from just 30 minutes per week up to the level you need for your particular condition, and include support with every aspect of your daily care.

    This could be personal care, making meals, getting clients in and out of bed, mobility support, medication, and so much more!

    Three older women walk arm-in-arm down a paved path, smiling and enjoying each other's company, with greenery and trees in the background.
    Not just a care agency in Pontypool

    We’re not a care agency – we’re a private home care company who were established as a family concern back in 1989. Consequently, the service you get from us isn’t like that of an agency, as from Helping Hands, you get a dedicated, personalised programme of care, with up-front prices and the highest quality service included as standard. Agencies can often make you pay for all kinds of extras, such as matching you with a carer, visits from a manager, and so much more, but with the Helping Hands agency care in Pontypool, you get everything you expect included.

    Two people sit outdoors, smiling and talking whilst holding cups. One person wears a yellow hoodie and glasses, and the other has long hair and a jumper over their shoulders. Green foliage surrounds them.
    Live-in care in Pontypool

    Full-time support in the home you love, meaning you get to remain comfortable and safe around the clock – there really isn’t a price that can be put on such peace of mind.

    Your private careworker living in your home may sound like an imposition at first; however, they’ll quickly become a valuable friend who you’ll wonder how you ever lived without. They’ll be happy to support you with every aspect of your daily routine and be there for you overnight if you’re worried about the darker hours, too. Live-in care in Pontypool will be a comfort in the home you love.

    A young man in a lavender uniform and an older woman in a brown jacket stand by a wooden fence outdoors, smiling and reading a bird guidebook together. A grassy field and trees are in the background.
    Private care in Pontypool

    Private care in Pontypool from Helping Hands will offer you the standards of care you’ve always hoped for, whether you’ve previously had care or not.

    Other care companies may not have offered you the service you’d hoped for, yet with Helping Hands, you will get the very highest standards of care every single day. You call the shots with private home care; your package of care is designed around you and built for your needs, and we’ll listen to your preferences and respect your routines.

    A smiling man with curly hair, wearing a purple shirt and name badge, holds a laundry basket filled with towels in a cosy, stone-walled room.
    Fully-trained carers in Pontypool

    Our careworkers are amazing – we are always heartened by the wonderful reports we receive from our clients telling us what they’ve achieved together every day. We deliberately select our careworkers to be just that way, though, to value our clients and respect their preferences and the way they wish to live.

    Our careworkers receive plenty of instruction when they first join us, and as time goes on, we ensure there is plenty of training available, so they can achieve their goals. We like to promote from within, so many of our managers began as carers with us, and whether they have years of experience or are in their first care job, we’ll nurture them and make sure they always offer you the best standards of home care.

    In addition, we’re fully regulated by the Care Quality Commission and Care Inspectorate Wales, which shows how highly we value being able to deliver consistently excellent care.

    Supporting communities across Pontypool

    Our carers provide home care in Pontypool and nearby areas including these locations.

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    Speak to our care team

    If you're exploring care options in oxford, our team can help you understand the support available and answer any questions you may have. Call our care team today.

    029 2060 6982
    Branch information
    Address

    Helping Hands Cwmbran, R1 & R2 Mamhilad House, Mamhilad Park Estate, Pontypool, NP4 0HZ

    Show in maps Pontypool Branch
    Opening times
    Monday 8:00 AM - 7:00 PM
    Tuesday 8:00 AM - 7:00 PM
    Wednesday 8:00 AM - 7:00 PM
    Thursday 8:00 AM - 7:00 PM
    Friday 8:00 AM - 7:00 PM
    Saturday 9:00 AM - 5:30 PM
    Sunday 9:00 AM - 5:30 PM
    Monday 8:30 AM - 5:30 PM
    Tuesday 8:30 AM - 5:30 PM
    Wednesday 8:30 AM - 5:30 PM
    Thursday 8:30 AM - 5:30 PM
    Friday 8:30 AM - 5:30 PM
    Saturday Closed
    Sunday Closed
    Other care covered