Lines open until 5:30 PM
Lines open until 5:30 PM
At Helping Hands, we’re delighted to be able to offer our specialist home care services to those living across North Yorkshire. Our support includes dedicated visiting care, live-in care and respite care, and is provided to you in the comfortable, familiar surroundings of your own home.
We’re also fully regulated by the Care Quality Commission and Care Inspectorate Wales, giving you peace of mind about our commitment to excellence day in, day out.
From short term support to longer term visits and live-in care, our North Yorkshire team can help.
We've been caring for people for decades, helping them maintain their independence and continue to live well in the homes and communities they love.
Over 155 branches across the UK means we're local to you.
Regulated by the Care Quality Commission and Care Inspectorate Wales, giving you peace of mind that we meet the highest standards of service and care.
Thousands of our customers have shared their experiences of care with us on customer review site Trustpilot with Helping Hands rated 4.7 out of 5.
We only employ those special people with the right levels of patience, empathy, and compassion to care for you as we'd want our own families to be cared for.
We know that good care means something different to each of us. That's why we take the time to get to know you and your family to understand your needs and preferences.
When finding care becomes a decision for the wider family, we can help you consider your options. We keep in touch once care is in place so we can adapt care as needs change.
Personalised one-to-one support from a fully qualified carer living with you in your home. Helping you to continue to live life on your terms.
Visits from 30 minutes a week so you can continue to live well at home. Support tailored to your needs from personal care and light housekeeping to help getting out and about.
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Our North Yorkshire branch is fully regulated and accredited by the CQC
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Our home care services in North Yorkshire and beyond are flexible and holistic, because we appreciate that everyone has their own specific set of needs and preferences that are completely unique to their situation. Our visiting care packages are ideal for people who would benefit from a bit of extra help around the home and with their personal routines. Or, if you’ve got more complex support requirements, you may wish to consider live-in care, which allows you to receive 24/7 support. We also offer specialised care for various medical conditions, and will always adapt our care to suit your unique set of needs and circumstances.
One of the care services we offer is live-in care in North Yorkshire, which gives you the opportunity to have one of our wonderful carers live with you in your home and provide round-the-clock support. Your live-in carer will be able to support you at home in whatever way you need – whether that’s through proactive housekeeping, discreet personal care, expert mobility support, dedicated errand assistance, or just about anything else.
Helping Hands are a private care provider, rather than a care agency. This matters because, unlike many care agencies, we’re able to guarantee that every Helping Hands carer is directly recruited, vetted, trained and employed by us. We prioritise our carers’ well-being so that they’re able to focus all of their time and energy on providing you with the very best care they can. And, if your regular carer is unavailable due to sickness or holiday, we’ll make sure you’ve always got another Helping Hands carer stepping in to provide the same high level of support you’re used to.
When you choose elderly care from Helping Hands, you’ll be partnering with a care provider who have over 30 years’ experience in delivering transformative home care that makes a genuine difference to our customers’ lives. We pride ourselves on having the very best carers in the industry, and that’s because we’re so particular about who we recruit to our care teams. We only ever hire people who possess naturally compassionate, empathetic personalities, and who demonstrate a genuine desire to provide high quality care to those who need it. All new carers receive our in-house training when they start with us, and will continue to enrol in regular refresher courses to keep them up to date with the latest care industry standards and best practices.
Home care can be an excellent option for people who wish to stay in their own home while receiving extra help with daily living. This may be due to age-related changes, illness, disability or following a hospital stay. Many people prefer home care as it allows them to remain in familiar surroundings rather than moving into residential care.
We believe that home is often where people feel most comfortable and confident. Home care in York provides personalised support that respects individual routines, preferences and independence. With one-to-one care delivered at home, individuals can continue enjoying their lifestyle and connections within the local community. The York team are dedicated to delivering compassionate care that enhances quality of life.
Home care costs in York vary depending on the level and frequency of support needed. Care packages are flexible and can include anything from occasional visits to full-time live-in care. Pricing reflects the amount of care provided, ensuring a personalised approach.
A free care assessment allows the team to understand your needs and explain costs clearly. Helping Hands are committed to openness and transparency, making it easier for you and your family to plan ahead. The York team are always happy to discuss options and answer questions about pricing.
Yes, one of the main advantages of home care is its adaptability. If your needs change, your care plan can be reviewed and adjusted. This might include altering visit times, increasing support or focusing on different aspects of care.
The York team carry out regular reviews and remain in close contact to ensure your care continues to meet your needs. This flexible approach ensures your support evolves alongside you.
If care is required urgently, Helping Hands aim to begin support within 72 hours of the first phone call. The process starts with a free care assessment conducted in your home by a local care manager in York.
This visit provides an opportunity to discuss your needs, preferences and expectations. Once the assessment is complete, a start date will be agreed based on availability.
Starting home care is straightforward. Contact the customer support team to arrange your free care assessment. During the visit, your care manager will work with you to create a personalised care plan.
If you choose to proceed, we’ll carefully match you with carers who are suited to your needs. Care then begins in your home, providing reassurance, practical support and companionship.
Yes. All carers are directly employed, trained and vetted. They are insured and bonded as standard, offering peace of mind to customers and families. The team are committed to safety, trust and high standards of care.
If your usual carer is unavailable, a replacement will always be arranged. The team aim to maintain consistent visit times wherever possible to ensure continuity of care.
| Monday | 8:00 AM - 7:00 PM |
| Tuesday | 8:00 AM - 7:00 PM |
| Wednesday | 8:00 AM - 7:00 PM |
| Thursday | 8:00 AM - 7:00 PM |
| Friday | 8:00 AM - 7:00 PM |
| Saturday | 9:00 AM - 5:30 PM |
| Sunday | 9:00 AM - 5:30 PM |
| Monday | 8:30 AM - 5:30 PM |
| Tuesday | 8:30 AM - 5:30 PM |
| Wednesday | 8:30 AM - 5:30 PM |
| Thursday | 8:30 AM - 5:30 PM |
| Friday | 8:30 AM - 5:30 PM |
| Saturday | Closed |
| Sunday | Closed |
