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Home care in North Yorkshire

4.5 Star Rating
Rated Excellent on
Trustpilot

Lines open at 8:00 AM on Monday

New customer
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Existing customer
0190 423 0338

Lines open at 8:00 AM on Monday

New customer
Request a callback Request a callback

Lines are currently closed

Existing customer
0190 423 0338

Visiting care and home care in North Yorkshire

At Helping Hands, we’re delighted to be able to offer our specialist home care services to those living across North Yorkshire. Our support includes dedicated visiting care, live-in care and respite care, and is provided to you in the comfortable, familiar surroundings of your own home.

We’re also fully regulated by the Care Quality Commission and Care Inspectorate Wales, giving you peace of mind about our commitment to excellence day in, day out.

Quality care at home

From short term support to longer term visits and live-in care, our North Yorkshire team can help.

We've been caring for people for decades, helping them maintain their independence and continue to live well in the homes and communities they love.

Branches nationwide

Over 155 branches across the UK means we're local to you.

Fully regulated

Regulated by the Care Quality Commission and Care Inspectorate Wales, giving you peace of mind that we meet the highest standards of service and care.

Rated Excellent on Trustpilot

Thousands of our customers have shared their experiences of care with us on customer review site Trustpilot with Helping Hands rated 4.7 out of 5.

Handpicked carers

We only employ those special people with the right levels of patience, empathy, and compassion to care for you as we'd want our own families to be cared for.

Care that's tailored to you

We know that good care means something different to each of us. That's why we take the time to get to know you and your family to understand your needs and preferences.

Supporting families

When finding care becomes a decision for the wider family, we can help you consider your options. We keep in touch once care is in place so we can adapt care as needs change.

Our Services
Live-in care

Personalised one-to-one support from a fully qualified carer living with you in your home. Helping you to continue to live life on your terms.

live in care
  • Round the clock 24/7 care
  • Handpicked carers selected for their patience, kindness and empathy​
  • Peace of mind for families
Learn about live-in care
Hourly visiting care

Visits from 30 minutes a week so you can continue to live well at home. Support tailored to your needs from personal care and light housekeeping to help getting out and about.

visiting care
  • Flexible care to suit your needs and routines
  • Support with managing conditions or medications
  • Companionship as well as care
Learn about visiting care
Meet the North Yorkshire care team
Michelle Dutton
Michelle Dutton

Area Care Manager

I am currently the area care manager for North 1 region and I lead and inspire a fantastic team of branch managers who all share...

Matt Bristow
Matt Bristow

Divisional Director

As the Regional Care Director, it is my role to lead a hugely skilled care team operating in London, Essex and the South East, ensuring...

Our Reviews
CQC Logo
Fully regulated by the CQC

Our North Yorkshire branch is fully regulated and accredited by the CQC

Find out more
High quality home care in North Yorkshire

Our home care services in North Yorkshire and beyond are flexible and holistic, because we appreciate that everyone has their own specific set of needs and preferences that are completely unique to their situation. Our visiting care packages are ideal for people who would benefit from a bit of extra help around the home and with their personal routines. Or, if you’ve got more complex support requirements, you may wish to consider live-in care, which allows you to receive 24/7 support. We also offer specialised care for various medical conditions, and will always adapt our care to suit your unique set of needs and circumstances.

24/7 live in care support

One of the care services we offer is live-in care in North Yorkshire, which gives you the opportunity to have one of our wonderful carers live with you in your home and provide round-the-clock support. Your live-in carer will be able to support you at home in whatever way you need – whether that’s through proactive housekeeping, discreet personal care, expert mobility support, dedicated errand assistance, or just about anything else.

Why Helping Hands is better than a care agency in North Yorkshire

Helping Hands are a private care provider, rather than a care agency. This matters because, unlike many care agencies, we’re able to guarantee that every Helping Hands carer is directly recruited, vetted, trained and employed by us. We prioritise our carers’ well-being so that they’re able to focus all of their time and energy on providing you with the very best care they can. And, if your regular carer is unavailable due to sickness or holiday, we’ll make sure you’ve always got another Helping Hands carer stepping in to provide the same high level of support you’re used to.

Qualified carers providing a variety of care services in North Yorkshire

When you choose elderly care from Helping Hands, you’ll be partnering with a care provider who have over 30 years’ experience in delivering transformative home care that makes a genuine difference to our customers’ lives. We pride ourselves on having the very best carers in the industry, and that’s because we’re so particular about who we recruit to our care teams. We only ever hire people who possess naturally compassionate, empathetic personalities, and who demonstrate a genuine desire to provide high quality care to those who need it. All new carers receive our in-house training when they start with us, and will continue to enrol in regular refresher courses to keep them up to date with the latest care industry standards and best practices.

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Branch information
Address

6 Odsal House, Front Street, York, YO24 3BL

Show in maps North Yorkshire Branch
Opening times
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 5:30 PM
Sunday 9:00 AM - 5:30 PM
Monday 8:30 AM - 5:30 PM
Tuesday 8:30 AM - 5:30 PM
Wednesday 8:30 AM - 5:30 PM
Thursday 8:30 AM - 5:30 PM
Friday 8:30 AM - 5:30 PM
Saturday Closed
Sunday Closed