Click here for COVID-19 News We're here to help - find out how we are supporting you during the coronavirus pandemic
CQC & CIW Regulated
Fast response & immediate start
Trustpilot review score Helping Hands Home Care are rated as 'Excellent' on Trustpilot out of over 850 Reviews.
Rated excellent on Trustpilot
Locally managed service


Little and often, companionship to nursing. With branches nationwide.


Deciding that you need care can be a time of transition, as you begin to weigh up your options and decide what is best for your requirements, but it needn’t be something that causes you stress or worry. With care at home from Helping Hands’ dedicated Northallerton team, you will receive the best of both worlds; you’ll receive exemplary standards of care from compassionate, professional carers, while also being able to stay living in the home that means the world to you. Our visiting and live-in care services offer support with every aspect of your daily routine such as medication and personal care, and because we’re fully regulated by the Care Quality Commission (CQC) you can be reassured about our consistently high standards. Call our friendly local care team today to learn more about how we could be helping you or a loved one in the Northallerton area.

We can support you in and around the Northallerton area, including Ripon, Yafforth, Bullamoor, Warlaby, Thrintoft, Brompton, Ainderby Steeple, and Crosby.

This branch covers where you need care:

Call us:*

To learn more about how we can help call

01609618026 *If you are an existing customer, please use the branch phone number

Branch address

Helping Hands Northallerton, Suite 7, Evolution Business Centre, County Business Park, Northallerton DL6 2NQ (see on maps)

Visiting and live-in care in Northallerton

The sight of many conflicts in years past, Northallerton saw fighting between the English and the Scots, most notably in 1138 at the Battle of the Standard. Thankfully, things became less fraught as the years progressed, with Northallerton becoming notable as a centre for trade and transport, being established as a market town in 1200. We respect the history of any of our established locations because we have an impressive one ourselves, being founded in 1989 and delivering the highest standards of care for all of our customers across England and Wales since then.

Care at home from Helping Hands will see our amazing carers coming to you on either a visiting care or live-in care basis, whenever you need them, whether you have complex care needs, age-related frailties or require simple companionship. With care available from 30 minutes per week right up to around the clock help and support, we’ll design your bespoke package of care around you and your routines, keeping you firmly at the centre of your own care journey.

Meet the team

Tracy Davison

Meet Tracy Davison, our Branch Care Manager, Northallerton

I am Tracy and I am the Branch Manager for Northallerton. I was born and raised in Middlesbrough. I have always known I wanted to work in an environment that involves caring for others. My job satisfaction comes from having the opportunity to make a positive difference to someone’s life. As the Branch Manager, I am responsible for ensuring we provide a service to our customers that is safe, caring and effective. It is also my responsibility to ensure the smooth operation of day-to-day business as well as the successful development and growth of the branch. I am incredibly passionate about care in our communities and believe it should be nothing short of outstanding. As a team, we are always looking at ways in which we can improve our performance and at Helping Hands, we strive for excellence in everything we do and ensure the CQC fundamental standards are met. Away from work and in my spare time, I enjoy spending time with my family, day trips to the coast and walking with my 2 dogs.
Louise Bradley

Louise Bradley

Regional Care Director, New Branches

Read More
Trish Ricketts

Trish Ricketts

Trish Ricketts, Head of Care

Read More

Quality care provided in your own home

For over 30 years, we've been supporting people with care, nurse-supported care and companionship across England and Wales. As industry-leaders in home care, we know what it takes to provide the right level of care so that you can retain your independence in the comfort of your beloved home.

Over 160 branches across the UK means we're local to you

We are not an agency - we employ every carer directly

Get to know your carer before care starts

Family-run and experts in home care since 1989

Fully flexible care packages as your needs change

We offer two main types of home care:

Hourly visiting home care

Flexible care provided in your own home with a fully qualified carer. Visits start from as little as 30 minutes up to several hourly or overnight calls throughout the week.

  • From 30 minutes a week depending on your needs
  • In your own home
  • All levels of care covered
  • Flexible care plan based on customer's needs
Find out more

Live-in home care

One-to-one support from a fully qualified care that lives with you. Full-time support so you can stay at home where you feel most comfortable.

  • Round-the-clock (24/7)
  • In your own home
  • Personalised care plan
  • Carer to match your needs, personality and interests
Find out more

Other services we provide at this branch

More independence with Visiting care in Northallerton

Visiting care will see you receive our fully managed care service at times and days to suit you, from just 30 minutes per week. Our amazing carers will work tirelessly to safeguard your wellbeing in the comfort and safety of your own home, promoting your independence at all times and ensuring that you live your best quality of life possible. Thanks to your personalised support plan, your preferences and routines will always be at the forefront of how we support you, whether that’s with your personal care, medication administration or mobility. Our carers will also be able to accompany you to appointments, take you for days out and undertake any aspect of your routine, such as housework, laundry and meal preparation.

Around the clock support with Live-in care in Northallerton

If you would prefer to have someone living in your home with you around the clock, then live-in care can provide the perfect solution to the dilemma of distant family or busy loved ones. Having one of our carers residing in your home means that they are there whenever you need them, to undertake your care and support but also so much more – they’ll provide company whenever you feel like it and ensure you are fully cared for morning, noon and night. They’ll never make you feel as if your home isn’t your own anymore and will always be discreet; recognising when you’d like time alone or with loved ones.

Better than a Care Agency in Northallerton

There’s a reason Helping Hands is better than a care agency – it’s because we’ve never been one, always ensuring our fully managed service follows your care journey from initial enquiry through the entire package. Care agencies traditionally don’t do that; they’ll ‘introduce’ you to your carer, charging you for the service, then have nothing more to do with the arrangement, leaving you to employ, pay and manage your carer yourself. We don’t do that though, as our local managers across England and Wales ensure your care is always being delivered to the highest standards, every single day.

Private care in Northallerton

Private care from the Northallerton team ensures that your fully regulated and managed service is designed around you and your requirements; there’s no ‘one size fits all’ at Helping Hands. The priorities of your care are always your comfort, safety, and independence within your own home, meaning that you get to live the life you want to whilst knowing all your care needs are supported at all times. It’s not just our customers who benefit from our private care service though, our carers feel valued and motivated to work for such a supportive home care company, meaning you also get inspired carers coming into your home to take care of you.

Emergency care in Northallerton

When you need emergency care, perhaps because your carer has been taken ill or because you’re being discharged from hospital unexpectedly, you need to have a care company in mind that will be able to help you quickly. Because we’re established across the whole of England and Wales, our compassionate carers can be mobilised quickly to ensure that you get the help you need, with the minimum of delay. Therefore, we can usually have a carer in your home within 24 hours of you first calling us, saving you and your loved ones unnecessary worry and stress.

Overnight care in Northallerton

Whether you have care during the day or not, things can look and feel very different when it comes to the hours of darkness. Therefore, you may cope with your condition pretty well during daylight hours, or perhaps your family come to support you to make life a little easier, however when it comes to overnight, it’s important they get their rest. Overnight care from Helping Hands can mean the difference between you getting a good night’s sleep, or if that isn’t always the case, we’ll ensure your pain is managed and your mobility supported so you can rest as best as you can.

Fully-trained carers in Northallerton

Our carers are selected to join us because they have one overriding characteristic – they care about other people and want to help them live their best possible life at home. We only choose a small percentage of our applicants to become our carers because we want to ensure they share our ethos for delivering exceptional care in our customers’ own homes, and we train them well once they join us to make sure that happens. Building on the skills they already have is important to us as we want every one of our carers to feel valued and appreciated, and we make sure they have opportunities to develop when they feel it’s right for them. We also keep you safe by thoroughly checking our carers’ backgrounds before they’re allowed to enter your home and being fully regulated by the Care Quality Commission and Care Inspectorate Wales so that you know our standards will always remain exceptional.

Find out more about care in Northallerton

Discover more about care at home in the Northallerton region by calling our dedicated customer care team seven days a week or contacting us via our website. We’ll be happy to call you back at a time that suits you and talk you through all of your available options.

Call us on 01609618026 Talk to us on live chat Request a call back


We are actively collecting and monitoring our reviews and feedback for Northallerton to ensure our customers receive the best possible live in and home care service.

There are no reviews yet. Be the first to leave a review.

Submit a Review

taken from NHS Choices

“My wife has Helping Hands twice a day and you could not ask for better carers.”

September 2021

taken from Google My Business

0 out of 5

from 0 reviews

Our credentials

Every one of our carers is a dementia specialist

We are founding members of the UKHCA

Branch details

Opening hours and address details

Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 5:30 PM
Sunday 9:00 AM - 5:30 PM

Branch address

Helping Hands Northallerton, Suite 7, Evolution Business Centre, County Business Park, Northallerton DL6 2NQ Show on Map

Chat now