Deciding that you need care can be a time of transition, as you begin to weigh up your options and decide what is best for your requirements, but it needn’t be something that causes you stress or worry. With care at home from Helping Hands’ dedicated Northallerton team, you will receive the best of both worlds; you’ll receive exemplary standards of care from compassionate, professional carers, while also being able to stay living in the home that means the world to you. Our visiting and live-in care services offer support with every aspect of your daily routine such as medication and personal care, and because we’re fully regulated by the Care Quality Commission (CQC) you can be reassured about our consistently high standards. Call our friendly local care team today to learn more about how we could be helping you or a loved one in the Northallerton area.
The sight of many conflicts in years past, Northallerton saw fighting between the English and the Scots, most notably in 1138 at the Battle of the Standard. Thankfully, things became less fraught as the years progressed, with Northallerton becoming notable as a centre for trade and transport, being established as a market town in 1200. We respect the history of any of our established locations because we have an impressive one ourselves, being founded in 1989 and delivering the highest standards of care for all of our customers across England and Wales since then.
Care at home from Helping Hands will see our amazing carers coming to you on either a visiting care or live-in care basis, whenever you need them, whether you have complex care needs, age-related frailties or require simple companionship. With care available from 30 minutes per week right up to around the clock help and support, we’ll design your bespoke package of care around you and your routines, keeping you firmly at the centre of your own care journey.
For over 30 years, we've been supporting people with care, nurse-supported care and companionship across England and Wales. As industry-leaders in home care, we know what it takes to provide the right level of care so that you can retain your independence in the comfort of your beloved home.
Over 160 branches across the UK means we're local to you
We are not an agency - we employ every carer directly
Get to know your carer before care starts
Family-run and experts in home care since 1989
Fully flexible care packages as your needs change
Flexible care provided in your own home with a fully qualified carer. Visits start from as little as 30 minutes up to several hourly or overnight calls throughout the week.
One-to-one support from a fully qualified care that lives with you. Full-time support so you can stay at home where you feel most comfortable.
Visiting care will see you receive our fully managed care service at times and days to suit you, from just 30 minutes per week. Our amazing carers will work tirelessly to safeguard your wellbeing in the comfort and safety of your own home, promoting your independence at all times and ensuring that you live your best quality of life possible. Thanks to your personalised support plan, your preferences and routines will always be at the forefront of how we support you, whether that’s with your personal care, medication administration or mobility. Our carers will also be able to accompany you to appointments, take you for days out and undertake any aspect of your routine, such as housework, laundry and meal preparation.
If you would prefer to have someone living in your home with you around the clock, then live-in care can provide the perfect solution to the dilemma of distant family or busy loved ones. Having one of our carers residing in your home means that they are there whenever you need them, to undertake your care and support but also so much more – they’ll provide company whenever you feel like it and ensure you are fully cared for morning, noon and night. They’ll never make you feel as if your home isn’t your own anymore and will always be discreet; recognising when you’d like time alone or with loved ones.
There’s a reason Helping Hands is better than a care agency – it’s because we’ve never been one, always ensuring our fully managed service follows your care journey from initial enquiry through the entire package. Care agencies traditionally don’t do that; they’ll ‘introduce’ you to your carer, charging you for the service, then have nothing more to do with the arrangement, leaving you to employ, pay and manage your carer yourself. We don’t do that though, as our local managers across England and Wales ensure your care is always being delivered to the highest standards, every single day.
Private care from the Northallerton team ensures that your fully regulated and managed service is designed around you and your requirements; there’s no ‘one size fits all’ at Helping Hands. The priorities of your care are always your comfort, safety, and independence within your own home, meaning that you get to live the life you want to whilst knowing all your care needs are supported at all times. It’s not just our customers who benefit from our private care service though, our carers feel valued and motivated to work for such a supportive home care company, meaning you also get inspired carers coming into your home to take care of you.
When you need emergency care, perhaps because your carer has been taken ill or because you’re being discharged from hospital unexpectedly, you need to have a care company in mind that will be able to help you quickly. Because we’re established across the whole of England and Wales, our compassionate carers can be mobilised quickly to ensure that you get the help you need, with the minimum of delay. Therefore, we can usually have a carer in your home within 24 hours of you first calling us, saving you and your loved ones unnecessary worry and stress.
Whether you have care during the day or not, things can look and feel very different when it comes to the hours of darkness. Therefore, you may cope with your condition pretty well during daylight hours, or perhaps your family come to support you to make life a little easier, however when it comes to overnight, it’s important they get their rest. Overnight care from Helping Hands can mean the difference between you getting a good night’s sleep, or if that isn’t always the case, we’ll ensure your pain is managed and your mobility supported so you can rest as best as you can.
Our carers are selected to join us because they have one overriding characteristic – they care about other people and want to help them live their best possible life at home. We only choose a small percentage of our applicants to become our carers because we want to ensure they share our ethos for delivering exceptional care in our customers’ own homes, and we train them well once they join us to make sure that happens. Building on the skills they already have is important to us as we want every one of our carers to feel valued and appreciated, and we make sure they have opportunities to develop when they feel it’s right for them. We also keep you safe by thoroughly checking our carers’ backgrounds before they’re allowed to enter your home and being fully regulated by the Care Quality Commission and Care Inspectorate Wales so that you know our standards will always remain exceptional.
We are actively collecting and monitoring our reviews and feedback for Northallerton to ensure our customers receive the best possible live in and home care service.
Every one of our carers is a dementia specialist
We are founding members of the UKHCA
Opening hours and address details
Helping Hands Northallerton, Suite 7, Evolution Business Centre, County Business Park, Northallerton DL6 2NQ Show on Map