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Your nearest branch: Poole
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01202 129275
Your nearest branch: Poole
Speak to our team today

Lines open at 9:00 AM on Sunday

New customer

Lines are currently closed

Existing customer
01202 129275

Visiting care and home care in Portland

Portland is a beautiful island on the English Channel and is famous for being part of the Jurassic Coast. Described by Thomas Hardy as ‘the peninsula carved by Time out of a single stone’, Portland attracts many tourists for its history and climate. Did you know that in Portland, the word ‘rabbit’ is taboo due to its long association with bad luck? Portland also boasts a castle made by King Henry VIII, the Portland Bill Lighthouse and one of the biggest manmade harbours in the world.

With all these wonderful things about Portland, it can be a hard choice to consider leaving for a care home. With Helping Hands, you won’t have to. We offer top-quality live-in or visiting home care to your home in Portland. We’re regulated by the Care Quality Commission (CQC), so we’re always up to scratch.

A smiling elderly woman opens her front door to a carer who stands outside, holding a shopping bag filled with food and flowers. The scene is bright and welcoming, with greenery visible in the foreground.
Quality care supporting families in Portland

Our carers provide a wide range of support across Portland, from short-term help to ongoing visiting care and live-in care.

We've been caring for people for decades, helping them maintain their independence and continue to live well in the homes and communities they love.

Why families choose us

  • National care provider with 155+ branches
  • CQC regulated services
  • Thousands of 5-star reviews from families
  • Carefully selected carers with compassion and empathy
  • Flexible support tailored to individual needs
  • Home care services available in Portland
    Live-in care

    Personalised one-to-one support from a fully qualified carer living with you in your home. Helping you to continue to live life on your terms.

    Two women smile as they walk arm-in-arm in a bright kitchen. One uses a crutch for support. Vegetables and kitchen items are visible on the worktop, and a tall chair is in the foreground.
    • Round the clock 24/7 care
    • Handpicked carers selected for their patience, kindness and empathy​
    • Peace of mind for families
    Learn about live-in care
    Hourly visiting care

    Visits from 30 minutes a week so you can continue to live well at home. Support tailored to your needs from personal care and light housekeeping to help getting out and about.

    A man in a purple uniform smiles whilst storing a bottle of milk in a kitchen cupboard; a shopping bag of food sits on the counter beside him.
    • Flexible care to suit your needs and routines
    • Support with managing conditions or medications
    • Companionship as well as care
    Learn about visiting care
    Supporting people living in Portland

    While we do not have a physical branch in Portland, care in the area is coordinated by our Poole branch, working with carers who support people across the local community.

    Stacey Bridle
    Stacey Bridle

    Branch Care Manager

    Stacey is the Branch Care Manager at Poole.

    Beth Smith
    Beth Smith

    Area Care Manager

    At Helping Hands Bristol, my main role is to ensure that we provide high quality care and a safe service. I ensure the branch runs...

    More about Beth Smith
    Sophie Parker
    Sophie Parker

    Head of Operations

    My main roles and responsibilties as Area Care Manager are to oversee and improve the running of the branches within the South West. I am...

    More about Sophie Parker
    Adam Wilkins
    Adam Wilkins

    Divisional Director

    Hi, I'm Adam and as Divisional Director, I'm responsible for making sure that all the customers we help are looked after brilliantly. In order to...

    More about Adam Wilkins
    What families say about our care
    CQC Logo
    Fully regulated care supporting Portland

    Care services supporting families in Portland are delivered by our Poole branch, which is fully regulated by the CQC.

    Find out more
    A carer in a lavender uniform makes a bed whilst an older woman in a beige dressing gown smiles in the background. The room has warm lighting, a wooden bedside table, and stone walls.
    High-quality home care in Portland

    We’re the best of the best when it comes to care. If what you’re after is an extra pair of hands lately to help with the washing up, to bake that Victoria Sponge, or to help walk the dog along the beach, we can help. Our carers are great at household chores, shopping errands and meal preparation. Our visiting care starts from just 30 minutes a week, and we also offer respite care if what you’re after is just a short-term solution to your needs. Creating a daily routine and assistance with personal care like bathing and dressing will all help you to get the best possible quality out of life.

    Two women stand by an open car boot. One woman, smiling, lifts reusable shopping bags filled with groceries whilst the other woman watches. They appear to be unloading after shopping.
    24/7 live-in care support

    Perhaps you need a bit more of a hands-on approach if what you need is a more around-the-clock carer. With our live-in support, we can provide the care you need within the comfort of your own home. Our carers are trained in all sorts of conditions such as Parkinson’s, dementia, strokes, and cancer care. We also offer nurse-led care, which allows NHS-trained nurses to train our carers in more complex medical needs. This can range from nephrostomy care, ventilation care or general medication administration. All our carers are passionate about helping others and would be happy to join you in your home.

    A carer in a purple uniform smiles and holds hands with an elderly woman, providing comfort and support in a cosy, well-lit living room.
    Why Helping Hands is better than a care agency in Portland

    Here at Helping Hands, we take the time to get to know you and your condition. We offer care within your own home so you can remain where you love the most, surrounded by your loved ones. If you’re dealing with an emergency and need urgent care, we endeavour to be at your door within 24 hours. Our carers can deal with a lot – but they’re also handpicked to match your interests and personality and make wonderful companions. This way, you’ll not only gain an experienced carer in your home, but you could be soon showing off the Portland Harbour with your new best friend.

    A carer helps an older man put on a grey dressing gown in a cosy bedroom. The man wears navy blue pyjamas, and there is a framed photo on the chest of drawers and stone walls in the background.
    Qualified carers providing a variety of care services in Portland

    Our carers are handpicked for their kindness, compassion, and genuine love of helping others. DBS checked; we make sure they’re the best men and women for the job. Trained in a variety of conditions, we offer specialist training for some conditions. For instance, we award the Dementia Champion accreditation to the carers who have completed the highest standard of dementia care. They go above and beyond every day to make themselves and the company proud. If you want to hear more about our care options, feel free to contact us over the phone or via our Live Chat.

    Supporting communities across Portland

    Our carers provide home care in Portland and nearby areas including these locations.

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    FAQs

    Home care in Portland is professional support provided in your own home, helping you or a loved one stay safe, comfortable and independent without needing to move into residential care. It can be arranged as regular visiting care, occasional support, respite care, or full-time live-in care, depending on your needs.

    With Helping Hands, care is built around your routine, so support can include anything from help getting up in the morning to companionship, meal preparation, medication prompts, mobility support and personal care.

    Home care can include a wide range of practical, personal and emotional support. This may include help with washing, dressing, toileting, medication prompts, preparing meals, light housework, shopping, attending appointments, mobility support and companionship.

    Care can be flexible, from short visits during the week to several visits a day or live-in care. The right level of support will depend on your needs, routines and preferences.

    A carer can help with everyday tasks that have become difficult to manage alone. This might include getting in and out of bed, washing and dressing, preparing meals, moving safely around the home, taking medication, keeping the house tidy, going shopping, attending appointments or simply having someone there for companionship.

    The aim is to provide the right amount of support while helping you maintain independence, dignity and confidence at home.

    The cost of home care in Portland depends on the type and amount of support you need. Helping Hands’ visiting care prices currently start from £32.40 per hour, with visits available from 30 minutes, and live-in care currently starts from £1,675 per week for one person. A call-out or travel charge may also apply.

    Because everyone’s needs are different, the best way to get an accurate price is to arrange a care assessment. This helps create a tailored care plan and a clear breakdown of costs before care begins.

    Home care can be cheaper than a care home, especially if you only need support for part of the day or a few times a week. Age UK says privately arranged home care can cost around £25 per hour, while residential care averages around £949 per week and nursing home care around £1,267 per week, although costs vary by area and needs.

    For people who need round-the-clock support, live-in care may be closer in cost to residential care, but it allows you to remain in your own home, keep familiar routines and receive one-to-one support.

    Yes. Helping Hands states that its service is regulated by the Care Quality Commission, or CQC, in England and the Care Inspectorate Wales, or CIW, in Wales. These regulators monitor care providers to make sure they meet required standards for safety, quality and care delivery.

    Individual branch ratings can vary, so it is always worth checking the relevant local branch profile when arranging care in Portland.

    Home care in Portland can often be arranged quickly, depending on your needs, location and carer availability. In many cases, care can begin within a few days, and urgent support may be possible sooner following an assessment.

    The first step is usually a conversation about your situation, followed by a care assessment and a personalised care plan. This helps make sure the right support is in place from the start.

    Speak to our care team

    If you're exploring care options in oxford, our team can help you understand the support available and answer any questions you may have. Call our care team today.

    01202 065172
    Branch information
    Address

    Unit 2 Fleetswood Court, Portland, BH15 3EE

    Show in maps Portland Branch
    Opening times
    Monday 8:00 AM - 7:00 PM
    Tuesday 8:00 AM - 7:00 PM
    Wednesday 8:00 AM - 7:00 PM
    Thursday 8:00 AM - 7:00 PM
    Friday 8:00 AM - 7:00 PM
    Saturday 9:00 AM - 5:30 PM
    Sunday 9:00 AM - 5:30 PM
    Monday 8:30 AM - 5:30 PM
    Tuesday 8:30 AM - 5:30 PM
    Wednesday 8:30 AM - 5:30 PM
    Thursday 8:30 AM - 5:30 PM
    Friday 8:30 AM - 5:30 PM
    Saturday Closed
    Sunday Closed