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CQC & CIW Regulated
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Emergency care in Richmond

4.8 on
3,450+ reviews
What does our emergency care support include?

At Helping Hands in Richmond, we’ve been in the industry for long enough to know the importance of having reliable care when you need it most. Our dedicated emergency carers are on hand to provide personal support, household assistance, mobility help, medication management, and so much more, all with a compassionate approach that makes you feel safe and cared for. Fully regulated by the Care Quality Commission (CQC), we’re committed to maintaining the highest standards of care each and every day, even when there isn’t much time to prepare a full care plan.

Opening hours
Monday 8:00am - 7:00pm
Tuesday 8:00am - 7:00pm
Wednesday 8:00am - 7:00pm
Thursday 8:00am - 7:00pm
Friday 8:00am - 7:00pm
Saturday 9:00am - 5:30pm
Sunday 9:00am - 5:30pm
Address
Helping Hands Richmond,
5 Duke Street,
Richmond,
Surrey,
TW9 1HP

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Qualified carers providing emergency care in Richmond

Our Richmond carers are truly the heart of our service, each carefully selected for their empathy, professionalism, and dedication to quality care. Every carer undergoes thorough background checks and rigorous training to equip them for any situation that may arise in emergency care. Whether it’s support with daily tasks or immediate assistance following an unexpected event, our carers are quick to respond, ready to provide the right care when it’s needed.

What is emergency care for?

Emergencies are often unpredictable, and at Helping Hands Richmond, we’re ready to step in whenever needed. Whether it’s a sudden health concern, an unexpected discharge from the hospital, or other changes that require urgent attention, our team is committed to responding swiftly. Often, a carer can be with you within 24 to 48 hours, so you’ll never be left without support during critical moments.

When to consider emergency care

Emergency care can be essential in a range of situations. From a sudden hospital discharge to an accident that makes daily activities challenging, or if your regular carer is unavailable, our Richmond team can arrange immediate support for you. Contact us, and we’ll work efficiently to connect you with the care you need, giving you peace of mind during unexpected situations.

How much does emergency care cost?

Our emergency care costs in Richmond vary based on your requirements. Visiting care packages begin at £31.00 per hour, while live-in care starts from £1,650 per week for one person or £1,650 per week for couples. An additional fee of £4.25 per visit covers your carer’s travel and associated costs. We’re committed to transparent pricing, ensuring there are no hidden fees or unexpected charges. Your local Richmond care manager will always be available to discuss any adjustments to your care.

How to arrange emergency care in Richmond

If you need emergency care for yourself or a loved one in Richmond, don’t hesitate to call our friendly customer support team. They’re available seven days a week and can assist with all your questions. If it’s easier, you can also contact us via our website to arrange a convenient callback time.