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Home care in Smethwick

4.5 Star Rating
Rated Excellent on
Trustpilot

Lines open until 5:30 PM

New customer
0121 514 5275

Lines are currently closed

Existing customer
0121 752 2669

Lines open until 5:30 PM

New customer
0121 514 5275

Lines are currently closed

Existing customer
0121 752 2669

Visiting care and home care in Smethwick

Despite Helping Hands having been well-established in Birmingham for many years, we thought it was about time we got to know the outlying area of Smethwick better.

We’re always keen to make sure that as many people as possible have access to our exceptional visiting and live-in care services, and with all provision being fully regulated by the Care Quality Commission and Care Inspectorate Wales, you and your loved ones can be confident in our care delivery.

Conveniently close to Birmingham, and with a rich industrial heritage including a mention in the Domesday Book of 1086, Smethwick has a long and varied heritage. With many old buildings and various styles there is plenty to see for fans of architecture too. Smethwick has historically been in three different English counties too, Staffordshire, Worcestershire, and the West Midlands.

Quality care at home

From short term support to longer term visits and live-in care, our Smethwick team can help.

We've been caring for people for decades, helping them maintain their independence and continue to live well in the homes and communities they love.

Branches nationwide

Over 155 branches across the UK means we're local to you.

Fully regulated

Regulated by the Care Quality Commission and Care Inspectorate Wales, giving you peace of mind that we meet the highest standards of service and care.

Rated Excellent on Trustpilot

Thousands of our customers have shared their experiences of care with us on customer review site Trustpilot with Helping Hands rated 4.7 out of 5.

Handpicked carers

We only employ those special people with the right levels of patience, empathy, and compassion to care for you as we'd want our own families to be cared for.

Care that's tailored to you

We know that good care means something different to each of us. That's why we take the time to get to know you and your family to understand your needs and preferences.

Supporting families

When finding care becomes a decision for the wider family, we can help you consider your options. We keep in touch once care is in place so we can adapt care as needs change.

Our Services
Live-in care

Personalised one-to-one support from a fully qualified carer living with you in your home. Helping you to continue to live life on your terms.

live in care
  • Round the clock 24/7 care
  • Handpicked carers selected for their patience, kindness and empathy​
  • Peace of mind for families
Learn about live-in care
Hourly visiting care

Visits from 30 minutes a week so you can continue to live well at home. Support tailored to your needs from personal care and light housekeeping to help getting out and about.

visiting care
  • Flexible care to suit your needs and routines
  • Support with managing conditions or medications
  • Companionship as well as care
Learn about visiting care
Meet the Smethwick care team
Anna Thorn
Anna Thorn

Branch Care Manager

Hello, I’m Anna and I’m the Branch Manager for Birmingham. My responsibilities and values are to ensure that we deliver person-centred care for all individuals,...

Adam Wilkins
Adam Wilkins

Divisional Director

Hi, I'm Adam and as Regional Care Director, I'm responsible for making sure that all the customers we help are looked after brilliantly. In order...

Our Reviews
CQC Logo
Fully regulated by the CQC

Our Smethwick branch is fully regulated and accredited by the CQC

Find out more
High quality home care in Smethwick

Our home care isn’t like other care companies’. We don’t operate franchises unlike some of the other well-known names, instead owning and managing our 155 branches across England and Wales ourselves. This ensures that we can offer a consistency of care that you just can’t get from franchised services. Because our carers are also all employed directly by us we guarantee they’ll be the sort of people that always have your best interests at heart.

24/7 live in care support

Having a carer living in your home around the clock gives you an unprecedented level of support that means you’ll never be alone. Our live-in carers go through an intense programme of training and assessment that means they’re ready to support you with any aspect of your daily routine, including personal care, medication, meal preparation, and housework. They’ll also be on hand to help you make the most of your local area, by accompanying you out of the house to appointments and activities.

Why Helping Hands is better than a care agency in Smethwick

There’s no comparison between Helping Hands and a care agency because we’ve never been one! Care agencies traditionally ‘introduce’ you to a carer for an agreed fee and then have little to do with the process. This can leave you with the employment and care planning arrangements plus a carer who has the worry of tax and national insurance when they should be focussing on your care. We do all of that for you in a transparent service with clear fees and charges right from the very start.

Qualified carers providing a variety of care services in Smethwick

Our carers are second to none; in fact, we’d go so far as saying they’re the best in the industry. This is because we look after them as well as they look after our customers, feeling that the best way to get the best out of people is to treat them well. We offer opportunities for development as soon as they join us and ensure there’s a continuous programme of learning for them as their knowledge develops. We also like to promote from within whenever possible and we’re proud that many of our managers began as carers with us.

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Branch information
Address

170 High Street, Harborne, Birmingham, B17 9PP

Show in maps Smethwick Branch
Opening times
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 5:30 PM
Sunday 9:00 AM - 5:30 PM
Monday 8:30 AM - 5:30 PM
Tuesday 8:30 AM - 5:30 PM
Wednesday 8:30 AM - 5:30 PM
Thursday 8:30 AM - 5:30 PM
Friday 8:30 AM - 5:30 PM
Saturday Closed
Sunday Closed