Visiting care and home care in Smethwick
Despite Helping Hands having been well-established in Birmingham for many years, we thought it was about time we got to know the outlying area of Smethwick better.
We’re always keen to make sure that as many people as possible have access to our exceptional visiting and live-in care services, and with all provision being fully regulated by the Care Quality Commission and Care Inspectorate Wales, you and your loved ones can be confident in our care delivery.
Conveniently close to Birmingham, and with a rich industrial heritage including a mention in the Domesday Book of 1086, Smethwick has a long and varied heritage. With many old buildings and various styles there is plenty to see for fans of architecture too. Smethwick has historically been in three different English counties too, Staffordshire, Worcestershire, and the West Midlands.

Quality care at home
From short term support to longer term visits and live-in care, our Smethwick team can help.
We've been caring for people for decades, helping them maintain their independence and continue to live well in the homes and communities they love.
Over 155 branches across the UK means we're local to you.
Regulated by the Care Quality Commission and Care Inspectorate Wales, giving you peace of mind that we meet the highest standards of service and care.
Thousands of our customers have shared their experiences of care with us on customer review site Trustpilot with Helping Hands rated 4.7 out of 5.
We only employ those special people with the right levels of patience, empathy, and compassion to care for you as we'd want our own families to be cared for.
We know that good care means something different to each of us. That's why we take the time to get to know you and your family to understand your needs and preferences.
When finding care becomes a decision for the wider family, we can help you consider your options. We keep in touch once care is in place so we can adapt care as needs change.
Our Services
Live-in care
Personalised one-to-one support from a fully qualified carer living with you in your home. Helping you to continue to live life on your terms.
- Round the clock 24/7 care
- Handpicked carers selected for their patience, kindness and empathy
- Peace of mind for families
Hourly visiting care
Visits from 30 minutes a week so you can continue to live well at home. Support tailored to your needs from personal care and light housekeeping to help getting out and about.
- Flexible care to suit your needs and routines
- Support with managing conditions or medications
- Companionship as well as care
Meet the Smethwick care team
Anna Thorn
Branch Care Manager
Hello, I’m Anna and I’m the Branch Manager for Birmingham. My responsibilities and values are to ensure that we deliver person-centred care for all individuals,...
Adam Wilkins
Divisional Director
Hi, I'm Adam and as Regional Care Director, I'm responsible for making sure that all the customers we help are looked after brilliantly. In order...



