Southend-on-Sea

Live-in care and visiting home care in Southend-on-Sea

A resort town on the Thames Estuary in Essex, Southend-on-Sea is a beautiful and traditional seaside town full of stunning scenery and activities to appeal to all ages. But making the most out of your local area can be difficult when you’re in need of some extra support; that’s why we have a dedicated team of Helping Hands carers that are local to you to provide person-centred care within the comfort of your own home.

Offering individually-tailored, high-quality home care in Southend-on-Sea, Potton Island, Stambridge, Rochford, Canewdon and the surrounding areas, Branch Manager Jo and her team are here to give you the support you need to live as independently as possible.

Meet Jo, our Branch Manager

“Hello, I’m Jo. As the Branch Manager for Southend-on-Sea, I am mainly responsible for ensuring that our carers have the support they need in order to provide the best possible service for our customers, as well as engaging with customers to ensure that we stand out as one of the leading care providers in the UK.

“As a company, we understand how important it is for our customers to live safely and independently, and it’s so important that the care that we provide enables them to do just that. Here in Southend-on-Sea, we work tirelessly with each of our individual customers to ensure that the expectations of their care are exceeded every day.”

Meet our team

Jo Clifford

Meet Jo, Branch Manager for Southend-on-Sea

Julie Davies

Area Care Manager, London

Ursula Furtenbach-Wilson

Regional Care Director, London

Visiting home care tailored to you in Southend-on-Sea

With care visits starting from 30 minutes all the way through to overnight stays, Jo and her team are here to provide person-centred care in your home, meaning that you don’t have to worry about the upheaval of moving into residential care and away from the home that you know and love.

Whether you need support with your personal care, household chores or someone just to enjoy a cup of tea and a chat with, Jo and her team will work closely with you to gain a full understanding of your needs and preferences, so that we can tailor your support around everything you need to remain happy and healthy at home.

And if your care requirements change or your symptoms begin to progress, our Southend-on-Sea team can quickly adapt to your needs to ensure that you are always receiving the same high-quality care. So if you started your care package to help you with your household chores but you have recently received a diagnosis for a progressive condition, we’ll ensure that we are always ready to put extra support in place as soon as you need it.

What a great impact Helping Hands has had for my mother. She is really pleased with the helpers who are ensuring that she is ready for the day. Knowing she has someone there has been a godsend.

Clare, a Helping Hands customer

Continuous support with live-in care

The need for live-in care can arise at any time. It may be that the care you receive is no longer enough to meet your requirements, or perhaps you are living with a progressive condition and you would like more intensive support as the symptoms progress. With live-in care from Jo and her team, we’ll ensure that you always have the support you need to enable you to stay in the comfort and familiarity of your own home – regardless of your condition.

The great thing about live-in care is that, because a carer is living with you in your own home, you are enabled to feel safe and supported in the place you know best. You and your family will have peace of mind that you have someone there for you whenever you need them, and you will have the support you need to remain in the home that you have built. Home is where the heart is, and that’s exactly why live-in care is a perfect solution if you need round-the-clock care.

We understand that it can be unnerving to have someone live with you in your home, and accepting the need for more intensive support can be a big decision to make. But our Southend-on-Sea team will work with you to handpick a carer that is best suited to both your care needs and your personality. So if music is your passion, we’ll find someone who will sing or play along to your favourite music with you.

Domiciliary support that gives you control of your care

Domiciliary care is quickly becoming a popular way of receiving care, because it enables you to have control over the frequency and intensity of the support you receive. Whether you are living with a condition that affects your mobility and you would like some help with getting out into the community, or you are in your more senior years and you would simply like someone to pop in for a cup of tea and a chat – we’ll work with you to provide a personalised support package that focuses entirely around you and your needs.

Dementia care for total peace of mind

As an umbrella term for over 100 different conditions, dementia can affect each person living with their condition in different ways, and finding the right support for you or your loved one can be difficult. It may be that your loved one needs regular reminders to take their medication or support with preparing a nutritious meal, or perhaps they often have moments of disorientation or they are experiencing aggressive spells in their behaviour. Whatever it is you need help with, Jo and her team are here to provide sensitive and empathetic guidance and support to you and your loved ones through every step of your dementia journey.

When living with dementia, familiarity is key; that’s why our Southend-on-Sea team will work closely with you and your loved ones to keep you safe and comfortable in the place you know best.

Elderly care to support your independence

Aging is inevitable, but just because we are growing older doesn’t mean we should start making sacrifices to the way we want to live our lives. With a helping hand from our Southend-on-Sea team, you won’t need to give up your home, hobbies or way of life.

Whether you are living with your partner and you are finding it more difficult to support each other like you used to, or you are living alone and you would just like a friendly face to pop in for a cup of tea and a chat every now and again; whatever your requirements are, we’ll be there for you.

I’ve been a visiting carer for nearly five years now, and really enjoy it! The flexibility helps me to stay at home with my children in the daytime and work evenings and weekends.

Sarah, a Helping Hands carer

Respite care for as long as you need it

Being a carer for your loved one is one of the most rewarding jobs in the world, but taking time out to have some rest and recuperation is vital. We understand that it can be unnerving to leave the care of your loved one in the hands of someone else, but our respite carers around Southend-on-Sea will provide a seamless transition between carers and ensure that your routines are followed to a T, so your loved one is receiving consistent, high-quality care.

Respite care is also available if you are looking for some short-term support for one reason or another. You may be returning home from hospital due to an unexpected illness or injury and would like some support on your road to recovery, or perhaps you are looking to take a weekend trip away with your family but you feel that you could use some extra support whilst you’re away from home. With respite care from Jo and her team, we’ll work closely with you to ensure that you have the support you need, for as long as you need it.

Fully qualified carers in Southend-on-Sea

Our Southend-on-Sea carers are committed to only providing the highest level of care possible. And to make sure that they have all the right skills and expertise to support our customers, our carers go through a comprehensive training programme prior to joining the Helping Hands team, covering modules such as moving and handling, safeguarding and personal care. But with their expert training and professional experience aside, each and every one of our carers must have one very important quality to become a part of our team: kindness.

We are the first and only home care provider to be endorsed as a Centre of Excellence by Skills for Care and we are also fully regulated by the Care Quality Commission (CQC), which means that we ensure that we are always following the most up-to-date practices and providing a safe, efficient and responsive service.

Areas across Southend-on-Sea that we cover:

Find out more about care in Southend-on-Sea

If you would like to find out more about how Jo and her team can support you at home, please call us on 01702 811 594. We’re here to take your call seven days a week.

Or if you’d rather meet face-to-face, we will be happy to meet with you either in our branch, a local coffee shop or in your front room.