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Rated excellent on Trustpilot
Locally managed service


Little and often, companionship to nursing. With branches nationwide.

4.9 out of 5 stars from 18 reviews


Our Southend-on-Sea branch is home to a team of care professionals determined to enable a safe and fulfilling lifestyle for your loved one within the comfort of their own home. With rigorous training and Care Quality Commission (CQC) regulation, rest assured, our carers are well-equipped to undertake all levels of care for adults of all ages.

Offering individually-tailored, high-quality home care in Southend-on-Sea, Potton Island, Stambridge, Rayleigh, Rochford, Canewdon and the surrounding areas, the dedicated team are here to give you the support you need to live as independently as possible.

This branch covers where you need care:

Call us:*

To learn more about how we can help call

01702 811 521 *If you are an existing customer, please use the branch phone number

Branch address

Helping Hands Southend-on-Sea, 185 Woodgrange Road, Southend-on-Sea, Essex, SS1 2SF (see on maps)

Visiting care and live-in care in Southend-on-Sea

A resort town on the Thames Estuary in Essex, Southend-on-Sea is a beautiful and traditional seaside town full of stunning scenery and activities to appeal to all ages. But making the most out of your local area can be difficult when you’re in need of some extra support; that’s why we have a dedicated team of Helping Hands private carers that are local to you to provide person-centred care within the comfort of your own home.

Whether you require a companion to help with household chores, or a friend who is available to assist you around the clock, our visiting and live-in carers are on hand to help vulnerable people with all manner of conditions, as part of a bespoke package that is tailored to them.


Meet the team

Christien Ingrosso

Meet Christien Ingrosso, our Area Care Manager, Southend-on-Sea

Hi, I am Christien Ingrosso and I'm the Area Care Manager for the South East region. As an area care manager, it is my role to lead a team of dedicated care experts in and around the London, Essex and South East region to ensure that the service and care we are delivering is to the highest possible standard for all our customers. I am married and a father of two girls. I enjoy very much spending time with my family and going on walks with my dog, or as some may say he likes to walk me! I have been fortunate enough to meet some fantastic employees throughout my time at Helping Hands. Each day I witness first-hand the determination and drive that each and all of our carers show to help our customers maintain healthy and independent lives in the familiar surroundings of their own homes.
Jodie Wilson

Jodie Wilson

Head of Live-in Care, South East

Read More
Matt Bristow

Matt Bristow

Regional Care Director, South East

Read More

Quality care provided in your own home

For over 30 years, we've been supporting people with care, nurse-supported care and companionship across England and Wales. As industry-leaders in home care, we know what it takes to provide the right level of care so that you can retain your independence in the comfort of your beloved home.

Over 160 branches across the UK means we're local to you

We are not an agency - we employ every carer directly

Get to know your carer before care starts

Family-run and experts in home care since 1989

Fully flexible care packages as your needs change

We offer two main types of home care:

Hourly visiting home care

Flexible care provided in your own home with a fully qualified carer. Visits start from as little as 30 minutes up to several hourly or overnight calls throughout the week.

  • From 30 minutes a week depending on your needs
  • In your own home
  • All levels of care covered
  • Flexible care plan based on customer's needs
Find out more

Live-in home care

One-to-one support from a fully qualified care that lives with you. Full-time support so you can stay at home where you feel most comfortable.

  • Round-the-clock (24/7)
  • In your own home
  • Personalised care plan
  • Carer to match your needs, personality and interests
Find out more

Find out about the different types of care we provide in your area

Home CareDementia Care

Other services we provide at this branch

Visiting care tailored to you in Southend-on-Sea

With care visits starting from 30 minutes all the way through to overnight stays, the team are here to provide person-centred care in your home, meaning that you don’t have to worry about the upheaval of moving into residential care and away from the home that you know and love.

Whether you need support with your personal care, household chores or someone just to enjoy a cup of tea and a chat with, the team will work closely with you to gain a full understanding of your needs and preferences, so that we can tailor your support around everything you need to remain happy and healthy at home.

And if your care requirements change or your symptoms begin to progress, our Southend-on-Sea team can quickly adapt to your needs to ensure that you are always receiving the same high-quality care. So if you started your care package to help you with your household chores but you have recently received a diagnosis for a progressive condition, we’ll ensure that we are always ready to put extra support in place as soon as you need it.

Continuous support with live-in care

The need for live-in care can arise at any time. It may be that the care you receive is no longer enough to meet your requirements, or perhaps you are living with a progressive condition and you would like more intensive support as the symptoms progress. With live-in care from the team, we’ll ensure that you always have the support you need to enable you to stay in the comfort and familiarity of your own home – regardless of your condition.

The great thing about live-in care is that, because a carer is living with you in your own home, you are enabled to feel safe and supported in the place you know best. You and your family will have peace of mind that you have someone there for you whenever you need them, and you will have the support you need to remain in the home that you have built. Home is where the heart is, and that’s exactly why live-in care is a perfect solution if you need round-the-clock care.

We understand that it can be unnerving to have someone live with you in your home, and accepting the need for more intensive support can be a big decision to make. But our Southend-on-Sea team will work with you to handpick a carer that is best suited to both your care needs and your personality. So if music is your passion, we’ll find someone who will sing or play along to your favourite music with you.

Read more on what is live in care here.

Domiciliary support that gives you control of your care

Domiciliary care is quickly becoming a popular way of receiving care, because it enables you to have control over the frequency and intensity of the support you receive. Whether you are living with a condition that affects your mobility and you would like some help with getting out into the community, or you are in your more senior years and you would simply like someone to pop in for a cup of tea and a chat – we’ll work with you to provide a personalised support package that focuses entirely around you and your needs.

Dementia care for total peace of mind

As an umbrella term for over 100 different conditions, dementia can affect each person living with their condition in different ways, and finding the right support for you or your loved one can be difficult. It may be that your loved one needs regular reminders to take their medication or support with preparing a nutritious meal, or perhaps they often have moments of disorientation or they are experiencing aggressive spells in their behaviour. Whatever it is you need help with, the team are here to provide sensitive and empathetic guidance and support to you and your loved ones through every step of your dementia journey.

When living with dementia, familiarity is key; that’s why our Southend-on-Sea dementia care team will work closely with you and your loved ones to keep you safe and comfortable in the place you know best.

Elderly care to support your independence

Aging is inevitable, but just because we are growing older doesn’t mean we should start making sacrifices to the way we want to live our lives. With a helping hand from our Southend-on-Sea team, you won’t need to give up your home, hobbies or way of life.

Whether you are living with your partner and you are finding it more difficult to support each other like you used to, or you are living alone and you would just like a friendly face to pop in for a cup of tea and a chat every now and again; whatever your requirements are, we’ll be there for you.

Respite care for as long as you need it

Being a carer for your loved one is one of the most rewarding jobs in the world, but taking time out to have some rest and recuperation is vital. We understand that it can be unnerving to leave the care of your loved one in the hands of someone else, but our respite carers around Southend-on-Sea will provide a seamless transition between carers and ensure that your routines are followed to a T, so your loved one is receiving consistent, high-quality care.

Respite care is also available if you are looking for some short-term support for one reason or another. You may be returning home from hospital due to an unexpected illness or injury and would like some support on your road to recovery, or perhaps you are looking to take a weekend trip away with your family but you feel that you could use some extra support whilst you’re away from home. With respite care from the team, we’ll work closely with you to ensure that you have the support you need, for as long as you need it.

Fully qualified carers in Southend-on-Sea

Our Southend-on-Sea carers are committed to only providing the highest level of care possible. And to make sure that they have all the right skills and expertise to support our customers, our carers go through a comprehensive training programme prior to joining the Helping Hands team, covering modules such as moving and handling, safeguarding and personal care. But with their expert training and professional experience aside, each and every one of our carers must have one very important quality to become a part of our team: kindness.

We are the first and only home care provider to be endorsed as a Centre of Excellence by Skills for Care and we are also fully regulated by the Care Quality Commission (CQC), which means that we ensure that we are always following the most up-to-date practices and providing a safe, efficient and responsive service.

Find out more about care in Southend-on-Sea

If you would like to find out more about how the team can support you at home, please call us. We’re here to take your call seven days a week.

Or if you’d rather meet face-to-face, we will be happy to meet with you either in our branch, a local coffee shop or in your front room.

Call us on 01702 811 521 Talk to us on live chat Request a call back


We are actively collecting and monitoring our reviews and feedback for Southend-on-Sea to ensure our customers receive the best possible live in and home care service.

4.9 out of 5 stars, from 18 reviews


taken from NHS Choices

“My wife has Helping Hands twice a day and you could not ask for better carers.”

September 2021

taken from Google My Business

4.8 out of 5

from 5 reviews

Our credentials

Our Southend-on-Sea branch is fully regulated and accredited by the CQC and CIW.

Every one of our carers is a dementia specialist

We are founding members of the UKHCA

Branch details

Opening hours and address details

Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 5:30 PM
Sunday 9:00 AM - 5:30 PM

Branch address

Helping Hands Southend-on-Sea, 185 Woodgrange Road, Southend-on-Sea, Essex, SS1 2SF Show on Map

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