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Locally managed service


Little and often, companionship to nursing. With branches nationwide.


We’ve been providing care across England and Wales since 1989 and our mission is to care for more and more people up and down the country in their own home. From those who need additional help to and from the shops and around the home, to those with chronic health conditions who require long-term support, we have the means and expertise to provide quality care to those who require it. Being regulated by the Care Quality Commission also means that our service is closely monitored for its effectiveness and safety, giving you extra peace of mind that your in experienced hands.

Our Swadlincote branch covers care in Ashby-de-la-Zouche, Branston, Burton-upon-Trent, Coalville, Measham, Moira, Newhall, Swadlincote and the surrounding areas. Get in touch with us today to find out how we can support you in your home.

This branch covers where you need care:

Call us:*

To learn more about how we can help call

01283880692 *If you are an existing customer, please use the branch phone number

Branch address

G35/36 Bretby Business Park, Ashby Road, Burton-upon-Trent, Staffordshire, DE15 0YZ (see on maps)

Visiting and live-in care in Swadlincote

If you’re looking for an extra pair of hands to help you keep on top of domestic duties, assist you when you’re out in the community – perhaps even when you go to cheer on your beloved Burton Albion team on a Saturday afternoon – or provide round-the-clock care if you have a specific illness or require end-of-life support, our friendly and skilled team in Swadlincote have the expertise to provide person-centred care that caters to all of your needs.

We can offer help little and often with our visiting care service (also known as domiciliary care), or we can provide 24-hour support with our live-in care service, where a care will live with you in your home. When initially meeting with you, we’ll create a support plan that is entirely crafted around you that takes into account your physical and emotional needs, so that all aspects of your health are taken care of.

Meet the team

Sharon Bennett

Meet Sharon Bennett, our Branch Care Manager, Swadlincote

As the Registered Branch Manager at Swadlincote, my main responsibility is to ensure that we deliver high quality, person-centred care to our customers, ensuring their needs are met. In my role, I take compliance very seriously and always adhere to the CQC regulations to ensure that we provide a Safe, Effective, Caring, Responsive and Well Led service for both customers and my staff. My background is mainly in supported housing, which I worked in for over 16 years and I have a passion for helping people and making a difference in their lives. Both my parents worked for the NHS and in later years when my father was diagnosed with vascular dementia, my mother became his main carer and I supported her with this and saw first-hand how important it was to have good support for not only the vulnerable adult but also their family. I am so proud of our ever-expanding team of care assistants and their passion for providing excellent person centre care to our customers and to see the difference they are making already is fantastic and confirms I made the right decision coming here. I have three grown-up sons, Sam, Alex and Reece, a chocolate Labrador called Reggie and a Cavachon called Lola who are my world. In my spare time, I love to travel, socialise with friends and going for long walks with Reggie and Lola and my guilty pleasure is reality TV!
Louise Bradley

Louise Bradley

Regional Care Director, New Branches

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Sarika Dhillon

Sarika Dhillon

Regional Care Director, Live-In

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Quality care provided in your own home

For over 30 years, we've been supporting people with care, nurse-supported care and companionship across England and Wales. As industry-leaders in home care, we know what it takes to provide the right level of care so that you can retain your independence in the comfort of your beloved home.

Over 160 branches across the UK means we're local to you

We are not an agency - we employ every carer directly

Get to know your carer before care starts

Family-run and experts in home care since 1989

Fully flexible care packages as your needs change

We offer two main types of home care:

Hourly visiting home care

Flexible care provided in your own home with a fully qualified carer. Visits start from as little as 30 minutes up to several hourly or overnight calls throughout the week.

  • From 30 minutes a week depending on your needs
  • In your own home
  • All levels of care covered
  • Flexible care plan based on customer's needs
Find out more

Live-in home care

One-to-one support from a fully qualified care that lives with you. Full-time support so you can stay at home where you feel most comfortable.

  • Round-the-clock (24/7)
  • In your own home
  • Personalised care plan
  • Carer to match your needs, personality and interests
Find out more

Find out about the different types of care we provide in your area

Home CareDementia CareDomiciliary CareElderly CareRespite CarePalliative Care

Other services we provide at this branch

Visiting care in Swadlincote

What makes a real difference to our customers is the tailored support that we can deliver to them whilst they remain in the comfort of their own home. Along with friendly carers that genuinely care, it’s these reassuring factors that have made thousands of families choose us over the past 30 years to provide them with visiting care to help with everyday tasks. These can include anything from vacuuming, laundry, dusting and shopping to assistance with washing, bathing and getting around the home safely with or without mobility aids.

Not only are we there to provide physical assistance, but our Swadlincote team are more than happy to take you out for the afternoon if you so wish, perhaps to Calke Abbey for a wander around the beautiful grounds or to Sharpe’s Pottery Museum to soak up a bit of Swadlincote’s local history. We realise how important it is to fulfil both body and mind when it comes to home care, and that’s why our support covers physical and mental health so that we care for you in a holistic and meaningful way.

Live-in care for 24-hour support in Swadlincote

For those with more complex care needs or for couples who both require support, live-in care enables you to get the in-depth support you need whilst you stay at home. We can also offer clinical care to those for a specific health condition such as motor neurone disease or the after effects of a stroke, which is overseen by our team of nurses who ensure that the care and support you need is being delivered by an appropriately trained carer to an agreed support plan.

Live-in care is a direct alternative to residential care, as it allows you to get detailed support that you might need in the later stages of dementia or for a long-term health condition but without having the upheaval and stress of moving into a care home. You can still stay within the comfort and familiarity of loved ones, mementoes and even pets, whilst getting one-to-one assistance on your terms. There are no set mealtimes or wake up calls; you can go to bed when you like and eat from your own menu, often helping out with the cooking if that is one of your hobbies, too. You may even find that you build up a friendship with your live-in carer, who will live with you in your home to deliver your care whenever you should need it. Many of our customers often describe their live-in carers as extended members of the family who enrich their lives for the better.

Domiciliary care for an extra helping hand

Lots of people opt for domiciliary care as they reach their more senior years or they require extra help due to a physical disability, as it allows you to have care on your terms without taking away your independence and autonomy. It’s particularly popular for those that have parents or family members living a distance away from them who need an extra helping hand around the home, but they are unable to get to them every time they’re needed. Our team in Swadlincote can provide the peace of mind that all of you may be looking for by popping in to check on your loved one each day, preparing their lunch, making them a cup of tea and running the hoover round, as well as making sure they’re okay and having a natter about the latest goings on.

Specialist dementia care in Swadlincote

Dementia affects over 850,000 people in the UK, and with this figure rising steadily each year it’s no wonder that lots of our customers are living with one of the many different types of dementia. With this in mind, we ensure that every single one of our carers receives dementia training when they join us, so that they can understand and build up the skills required to fully support someone living with dementia and deliver the best dementia care. Our dementia training cover memory loss, challenging behaviours, different type of dementia and sensory difficulties, including our 4D dementia experience so that our carers gain an insight on what it feels like to have dementia on their five senses.

Helping Hands are also member of the Dementia Action Alliance, who work with organisations across the country to share best practice and promote the latest and safest dementia care.

Retain your independence with elderly care

Become frailer and less mobile can occur as we get older, but it doesn’t mean that you have to give up your home and independence. You may not even be particularly frail or need assistance with personal care, but now that you’re in your eighties or nineties, you might like someone to pop in every few days to help out with the housework or take out the bins to save you doing it yourself now that your energy levels are slightly less. This is exactly what elderly care can support you with; helping you to continue to live life on your terms as you reach the later stages of your life – which is completely different for each individual. For some, it may just be assisting them with getting to and from appointments or being the person they rely on for a daily conversation now that they are living alone, or it could be help with getting washed and dressed in the morning.

Respite care for a short break

When providing care for another on a full or part-time basis, it is really important that you take regular breaks in order to relax, refresh and allow some time for yourself. It can be quite tiring caring for another, especially when they are a close friend or family member, which is why respite care from our Swadlincote team could be just the answer while you take a step back. Our team will meet with both of you beforehand so that they can replicate your existing care routines and seamlessly transition from your caregiving to ours, without any disturbance or confusion. And once you return after recharging your batteries, we can always set up regular respite breaks for both of you that becomes part of your care routine.

Fully-trained carers in Swadlincote

All of our new and existing carers are required to complete a thorough in-house training programme so that they have the skills and knowledge to provide the high-quality care that Helping Hands are known for. Modules include personal care, medication, manual handling, safeguarding and first aid, amongst many others. We also provide lots of additional training opportunities for our carers who would like to specialise in areas of interest, such a learning disabilities or palliative care, thus enabling them to gain extra qualifications along the way. We also empower our carers to step up into management roles with extra training courses, giving them both job satisfaction and areas of development if they so choose.

We are fully regulated by the Care Quality Commission (CQC), meaning that, unlike a care agency, our practices, leadership, training and service are closely monitored to ensure that they meet industry standards. This includes the safety, efficacy and responsiveness of our service, and ultimately doing what we say we are going to do.

Find out more about care in Swadlincote

For more information on arranging care in Swadlincote, give our friendly customer care specialists a call. They’re available to speak to you seven days a week about your current situation and will be able to advise on the best steps forward. We also have a live chat service if you prefer not to speak to someone over the phone, where a member of our team will be able to instantly answer any queries. Our customer care team are also responsible for setting up home visits with the local team in Swadlincote, so will be happy to do this for you once you are ready to embark on your care journey.

Call us on 01283880692 Talk to us on live chat Request a call back

Our credentials

Every one of our carers is a dementia specialist

We are founding members of the UKHCA

Branch details

Opening hours and address details

Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 5:30 PM
Sunday 9:00 AM - 5:30 PM

Branch address

G35/36 Bretby Business Park, Ashby Road, Burton-upon-Trent, Staffordshire, DE15 0YZ Show on Map

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