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Industry leading carer training

Home care in Truro

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01872 306607

Lines open at 9:00 AM today

New customer

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Existing customer

01872 306607

Visiting care and home care in Truro

Truro: the great little city set in the beautiful county of Cornwall. Whether you’re looking for a bite to eat in one of the many different food festivals or eateries, or if you just want to enjoy a bit of peace of quiet in the sun, this delightful place has everything you could want from a British coastal city. And if you require extra support with your care needs, there is also a team of dedicated carers from Helping Hands.

Our care team are on hand to provide flexible care packages which tailor to your needs, now, and in the future, which ensure we are available to support you at every stage of your condition. From hourly companion visits to nursing care for complex conditions to full-time live-in care, there is a Helping Hands carer in Truro awaiting your call.

A smiling elderly woman opens her front door to a carer who stands outside, holding a shopping bag filled with food and flowers. The scene is bright and welcoming, with greenery visible in the foreground.

Quality care at home

From short term support to longer term visits and live-in care, our Truro team can help.

We've been caring for people for decades, helping them maintain their independence and continue to live well in the homes and communities they love.

Branches nationwide

Over 155 branches across the UK means we're local to you.

Fully regulated

Regulated by the Care Quality Commission and Care Inspectorate Wales, giving you peace of mind that we meet the highest standards of service and care.

Rated Excellent on Trustpilot

Thousands of our customers have shared their experiences of care with us on customer review site Trustpilot with Helping Hands rated 4.7 out of 5.

Handpicked carers

We only employ those special people with the right levels of patience, empathy, and compassion to care for you as we'd want our own families to be cared for.

Care that's tailored to you

We know that good care means something different to each of us. That's why we take the time to get to know you and your family to understand your needs and preferences.

Supporting families

When finding care becomes a decision for the wider family, we can help you consider your options. We keep in touch once care is in place so we can adapt care as needs change.

Our Services

Live-in care

Personalised one-to-one support from a fully qualified carer living with you in your home. Helping you to continue to live life on your terms.

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Round the clock 24/7 care
Handpicked carers selected for their patience, kindness and empathy
Peace of mind for families

Learn about live-in care

Hourly visiting care

Visits from 30 minutes a week so you can continue to live well at home. Support tailored to your needs from personal care and light housekeeping to help getting out and about.

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Flexible care to suit your needs and routines
Support with managing conditions or medications
Companionship as well as care

Learn about visiting care

Meet the Truro care team

Adam Wilkins

Divisional Director

Hi, I'm Adam and as Regional Care Director, I'm responsible for making sure that all the customers we help are looked after brilliantly. In order...

More about Adam Wilkins

Our Reviews

Fully regulated by the CQC

Our Truro branch is fully regulated and accredited by the CQC

Find out more

A carer in a lavender uniform makes a bed whilst an older woman in a beige dressing gown smiles in the background. The room has warm lighting, a wooden bedside table, and stone walls.

Home care Truro

The team of dedicated carers in Truro can provide one-to-one support in many different ways. What sets them apart is that they tailor your care entirely around you and always focus on your wellbeing and comfort.

Whether you’re living with Parkinson’s and struggle with cooking and cleaning or if you’re a young person with cerebral palsy and want to keep in touch with your circle of friends – we believe that your care should be unique to you and fit in with who you are as a person.

Starting from as little as 30-minute visits per week up to several daily calls, we’ll put a package of visiting care in place that suits your routine and requirements. So, if you love going for a stroll along the River Truro or need assistance throughout the day to mobilise around your house safely, the team will find a solution that’s appropriate for you.

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Live-in care in Truro that’s personalised for you

Live-in care in Truro enables you to have one-to-one care throughout the day and during the night that is entirely bespoke to you. Unlike visiting care, your carer will move into your home and live with you, so even if you have complex care need, you be assured someone will be there to support you.

A carer in a purple uniform smiles and holds hands with an elderly woman, providing comfort and support in a cosy, well-lit living room.

Get your independence back with domiciliary care

Traditionally known as visiting care, domiciliary care takes into account what your preferences are and when you want support delivered to you. That way, you are always in control of the level of care you receive, which can be increased or decreased if necessary.

You might be struggling to get to the shops to collect your groceries or you may need extra support getting in and out of bed in the morning and evening. Whatever you need help with, the team will work closely with you to find the perfect resolution.

A carer helps an older man put on a grey dressing gown in a cosy bedroom. The man wears navy blue pyjamas, and there is a framed photo on the chest of drawers and stone walls in the background.

Dementia care from our specialists

With more and more people being diagnosed with dementia, there is more of a need than ever for dementia care that is delivered by carers who are expertly trained in supporting those living with the condition. All of our carers have an entire day dedicated to dementia training, where they learn everything from different types of dementia, how to settle any anxieties or worries of an individual or their family, and even a multi-sensory experience that replicates dementia symptoms so that they get a real feel for what it’s like.

In doing so, you can rest assured that you or your loved one will receive the very best dementia care from the start of their diagnosis all the way through to the later stages of their condition.

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Elderly care for your senior years

The Truro team have a wealth of experience when it comes to elderly care, and if you know that you need a bit of extra help but are unsure specifically what you need help with, they’ll instantly put your mind at ease and talk through the different options available to you.

If you need support with personal care and gentle reminders to take medication or apply creams, then we’ll make sure you’re supported in a dignified and respectful way. Additionally, we can support you with watering your plants, assisting you to cook meals or even accompanying you to Truro Farmers’ Market to buy local crafts and produce.

A woman with curly hair smiles whilst cutting vegetables, including carrots and peppers, in a bright kitchen.

Respite care for a short-term solution

Everyone deserves a holiday, and if you receive care from a relative or friend it’s really important that you can enjoy some quality time together without any impact on your care. With a respite carer, they can accompany you with your family or carer to your chosen destination and be on hand to take care of all of your needs so that you can all enjoy a real break.

If you’ve recently been in hospital following a fall or injury or you need a last-minute care arrangement, respite care could be the relief you’re looking for. We have carers available to come in and provide quality care at the drop of a hat – often on the same day that you enquire with us – so that’ll you’ll never be left without any support regardless of your situation.

Friendly, compassionate carers in Truro

What sets our carers apart is their willingness to go the extra mile for their customers whilst continuing to deliver quality care with a smile. It’s these attributes that we look for when recruiting our carers, as it’s not something that can be taught; it’s innately within them.

To ensure they’re equipped to handle any care scenario in the field, our carers receive award-winning training on modules that cover mobility, first aid, medication, equality and diversity, safeguarding and personal care. That way, we can guarantee quality of care to our customers within their homes that is of the same high standards across our 155+ branches nationwide.

As with all regulated care companies, we are closely monitored by the Care Quality Commission (CQC), who ensure we are fully-compliant with industry guidelines. We are also a founding member of the Homecare Association (HCA), who encourage sharing of best practice and promotes high standards of care at home for people across the UK.

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Branch information

Address

A214 and A219 Victoria Advent House, Station Approach, Victoria, Roche, St Austell, PL26 8LG

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Monday	8:00 AM - 7:00 PM
Tuesday	8:00 AM - 7:00 PM
Wednesday	8:00 AM - 7:00 PM
Thursday	8:00 AM - 7:00 PM
Friday	8:00 AM - 7:00 PM
Saturday	9:00 AM - 5:30 PM
Sunday	9:00 AM - 5:30 PM

Monday	8:30 AM - 5:30 PM
Tuesday	8:30 AM - 5:30 PM
Wednesday	8:30 AM - 5:30 PM
Thursday	8:30 AM - 5:30 PM
Friday	8:30 AM - 5:30 PM
Saturday	Closed
Sunday	Closed

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