Visiting care and home care in Washington
Bearing the name of the first President of the United States, the town of Washington, near Sunderland, was the ancestral settlement of the local Washington family, from which George Washington was descended. Designated a New Town in 1964, and expanding as the decades progressed, Washington was originally Wasindone in 1096, although its origins are disputed. Now part of the Borough of Sunderland, the area has grown to incorporate surrounding areas over the years.
Helping Hands have been delivering unrivalled care in our customers’ homes for many years, and while we have nowhere near as long a history as Washington, we have been caring for people on both a visiting and live-in care basis since 1989, so we are well established in the industry. Our care is also fully regulated by the Care Quality Commission and the Care Inspectorate Wales, so you can be reassured that you’re in the very best hands.

Quality care at home
From short term support to longer term visits and live-in care, our Washington team can help.
We've been caring for people for decades, helping them maintain their independence and continue to live well in the homes and communities they love.
Over 155 branches across the UK means we're local to you.
Regulated by the Care Quality Commission and Care Inspectorate Wales, giving you peace of mind that we meet the highest standards of service and care.
Thousands of our customers have shared their experiences of care with us on customer review site Trustpilot with Helping Hands rated 4.7 out of 5.
We only employ those special people with the right levels of patience, empathy, and compassion to care for you as we'd want our own families to be cared for.
We know that good care means something different to each of us. That's why we take the time to get to know you and your family to understand your needs and preferences.
When finding care becomes a decision for the wider family, we can help you consider your options. We keep in touch once care is in place so we can adapt care as needs change.
Our Services
Live-in care
Personalised one-to-one support from a fully qualified carer living with you in your home. Helping you to continue to live life on your terms.
- Round the clock 24/7 care
- Handpicked carers selected for their patience, kindness and empathy
- Peace of mind for families
Hourly visiting care
Visits from 30 minutes a week so you can continue to live well at home. Support tailored to your needs from personal care and light housekeeping to help getting out and about.
- Flexible care to suit your needs and routines
- Support with managing conditions or medications
- Companionship as well as care
Meet the Washington care team
Sarah Bankhead
Branch Care Manager
I've worked in healthcare for 16 years, starting as a domiciliary carer in Durham and gaining expertise in clinical and end-of-life care. Joining Helping Hands...
Matt Bristow
Divisional Director
As the Regional Care Director, it is my role to lead a hugely skilled care team operating in London, Essex and the South East, ensuring...
Michelle Dutton
Area Care Manager
I am currently the area care manager for North 1 region and I lead and inspire a fantastic team of branch managers who all share...



