'Reviews for Home Care in Watford
and the team would love to hear your feedback, as it will help them to continue improving their services for all of their customers. We really appreciate your feedback and hope to hear from you soon.
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This was our first experience of needing and asking for care in the home, after my father’s illnesses worsened. We found the discussion and setting up process well organised and particularly liked Chantelle, who was so personable and cheerful when she visited our parents’ home to find out their needs and help get their care plans arranged. The carers have also been extremely good, punctual, friendly and capable. We are very grateful for this support. I would definitely recommend Helping Hands to anyone else needing care.
Helping Hands were there when we needed them in a hurry and gave calm, professional and caring support at a very difficult time for us after mum had had a recent fall. They were warm, understanding and patient and even though we’ve had changing needs over the last couple of months, they have been flexible and 100% reliable
I have a brilliant carer from Helping Hands once a week who is a companion for my husband with Parkinson’s. The carer takes my husband out and I’m confident that he is being well looked after. I have found the office staff to be very accommodating and helpful too.
After one year of service by Helping Hands, Watford, I am pleased to applaud Kim, Amy and their team of carers for the professional and person-centered care that they provide for my Mother. Mum’s health has experienced growing and serious challenges in these months – Alzheimer’s, pneumonia, a heart attack, general frailty – and Helping Hands has stepped up to the mark admirably. I would especially underline the ability of the team in Watford to respond to any reasonable request of family members, who are naturally concerned for a loved one and wish the very best for them. On this point, there has been a notable and marked emphasis by the Watford management and staff in recent months, and for this, we are very grateful. Thank you Helping Hands, Watford! May you go from strength to strength!
The lady was extremely helpful, answering all questions promptly and without being pushy
Great attention to detail about the caree to carer. Happy to answer any concerns
I found Amy very approachable, helpful and informative. She was very thorough in the assessment of my dad.
Little more communication needed as the carer said she did not have care plan for mum’s needs. As I had given my mum’s needs on assessment I expected that to be given to carer before she started. But v satisfied with care. Thanks. / No worries.