Visiting and live-in care across Alcester
Our branch in Alcester, Warwickshire, is where our story began back in 1989, when Mary Lee first established us. Now, over 30 years later, our branch still continues to provide one-to-one care in people’s homes around the area.
The team can support with any of the daily tasks you might need extra help with to keep comfortable in your own home and work around your routines or commitments, which means your care is completely unique to you.
Meet Joanne, our Area Care Manager
"Hello, I’m Joanne, the Area Care Manager for the Central Region. It’s my responsibility to oversee a number of branches as they meet with customers to gain feedback on a regular basis and ensure that they are happy with our service. I support and manage a wonderful team of branch managers, supporting them with supervisions and appraisals. I have lived in Netherton for 30 years, and I have worked in the surrounding areas all of my career."
Visiting home care in Alcester which puts your needs first
Our care visits start from 30 minutes all the way through to several hours a day. Because we come to you and carry out care in your home, it means that you don’t have to go through the upheaval of moving into residential care and away from your familiar comforts.
Visiting care can cover a whole host of areas from a bit of help getting settled back into your home after a stay in hospital or if you need regular support with personal care or hygiene. The team will meet with you and discuss your requirements so that you have everything you need to stay happy and healthy at home.
If your care needs change or your symptoms progress in any way, we can quickly and efficiently adapt to your requirements and ensure you still receive the same high quality of care. So, if you started off with needing someone to help you with some of the housework but now struggle to get yourself dressed in the morning, we’ll put extra support in place so you have total peace of mind.
I would like to thank the staff who came to care for Nan in the most professional and caring manner. They really left a lasting impression, they all should be very proud of how they conduct themselves.
Kelly, a nurse in Warwickshire
Continuous support with live-in care
There might come a time where you need more regular support, or the care you’re receiving isn’t enough to meet your requirements. Live-in care ensures that you can continue living in your own home even if your support needs increase.
Live-in care is round-the-clock 24 hour care support, and can be ideal if you or a loved one has an advanced condition or very particular care needs. A carer will come and live with you in your home and be on hand whenever you need them, providing support with mobility or helping you to administer medication, all the way up to assisting with complex neurological conditions or spinal injuries.
We understand welcoming someone new into your home takes time and can be a huge decision to make. Our Alcester team will work with you to carefully choose the carer best suited to both your care needs and your personality. In other words, they’ll be more than just a carer; they’ll also be a friend and companion.
Domiciliary care that allows you to choose your care
More and more people are choosing domiciliary care for extra support at home because it enables you to have total control over when, where and how you receive care.
Designed to fit around your care needs and preferences, this type of care puts the ball in your court. So, whether you have myalgic encephalomyelitis (ME) and need someone to accompany you to catch up with your friends or you have Parkinson’s and you need extra support every morning to get up, get dressed and prepare breakfast – your care package is crafted entirely for you.
Dementia care for full peace of mind
The symptoms of dementia vary with each person and because it affects people in different ways, finding the right support can be difficult. It might be that your loved one needs reminding to take their medication or to have a meal, or they might be prone to moments of disorientation while going about their daily activities.
Our carers make sure that your loved one’s safety is of the highest priority and their flexible approach means that as your loved one’s needs change, the dementia care they receive can be altered according to these changes so that the person in their care is constantly being supported in the right way.
Elderly care to give you back your independence
Getting older doesn’t mean that you should stop living your life the way you want to. With a bit of extra support from the carers at our Alcester branch, you don’t have to give up your hobbies, home or way of life.
If you’d like to go out and see friends or take a trip to the shops, our carers can help you keep in touch with the local community. Alternatively, you might just want someone to sit with you and keep you company for a little while and have a chat about the local news over a cup of tea. Whatever your requirements are, social or domestic, we’ll be there to offer elderly care when you need us.
Respite care to help you look after yourself
When you’re constantly supporting a family member or friend, it can be hard to make time for yourself. But if you’re starting to feel overwhelmed, respite care lets you have a few days to recharge.
It’s understandable that you’ll be worried about leaving care to someone else. However, our respite carers around Alcester make sure that your routines are followed closely so your loved one is always getting a consistent level of care.
Respite care can also be an ideal solution if you’re considering care but unsure about how it will work or need to resolve an emergency in another part of the country. Whether it’s needed for just a couple of days or a couple of weeks, respite care is always carried out on your terms and in a way that suits your family’s needs.
Our qualified carers around the Alcester area
Committed to providing the highest level of care possible is at the heart of all our Alcester carers. To make sure they have all the right skills and capabilities, our carers go through a detailed, mandatory training programme before they start working out in the community, which includes modules on first aid, medication, dementia and manual handling.
Regulated by the Care Quality Commission (CQC) and endorsed by Skills for Care means that our carers have both gone through a detailed background check and follow the most up to date practices in their work.
Because every opportunity to learn something new or improve existing skills should be used to its full potential, we also provide ongoing training in specific areas such as dementia training and regular refresher training to keep their skills in line with the latest guidelines.
I love spending time talking with my customers and love everything about my job. It’s great knowing I am enabling customers to continue living in the comfort of their own home.
Angela, a carer in Alcester
Areas across Alcester that we cover:
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Discuss your live-in care or visiting care needs at our Alcester branch
There’s a lot to think about when you’re deciding on the right care for your needs. The team will happily talk you through the options and how everything works.
You can visit our team on Church Street in Alcester Monday to Friday, 8.30am to 5.30pm (excluding bank holidays).
If you’d like to discuss your home care options and set-up a meeting with the team, please get in touch with us. Our phone lines are open seven days a week.