Home care in Alcester
Visiting care and home care in Alcester
Alcester is not only home to one of many nationwide Helping Hands branches, but it is also a significant part of the history of our brand. Our story began over 30 years ago in 1989, when our Founder, Mary Lee, recognised the need for more personal, more flexible, more dedicated one-to-one care for those who require it. Since the conception of our care service, Alcester and its surrounding areas were one of the first regions in all of England & Wales to receive our renowned care visits. Nowadays, our Alcester branch continues to be a focal point of our service; whereby our support for the community has evolved from general domiciliary care to specialist care for complex needs and live-in care tailored to each individual.
From extra support with your household chores to assisting you with commitments throughout your routine, we can provide a compassionate carer that caters to your requirements and maintains your independence. With your Helping Hands carer, limitations are much less of a hindrance, making each day all the easier to embrace. Every care visit is designated to provide the boost you need, while live-in care ensures everyday tasks are taken care of, by an encouraging friend available to you around the clock.
Quality care provided in your own home
Home care from our Alcester team offers security, mobility, and companionship.
For over 30 years, we've provided nurse-supported assistance, companionship and expert care to thousands of individuals across England and Wales. As industry leaders in home care, we know just what it takes to provide the right level of support so that you can retain your independence in the comfort of your own home.
We offer two types of home care:
Constant 24-hour care
Live-in care
One-to-one support from a fully qualified carer that lives with you. Full-time support so you can stay at home where you feel most comfortable.
- Round-the-clock (24/7)
- In your own home
- Personalised care plan
- Carer to match your needs, personality and interests
Occassional care visits
Hourly visiting care
Flexible care provided in your own home with a fully qualified carer. Visits start from as little as 30 minutes up to several hourly or overnight calls throughout the week.
- From 30 minutes a week depending on your needs
- In your own home
- Flexible care plan based on customer's needs
- All levels of care covered
Meet the Alcester care team
Area Care Manager
Hello, I’m Denny, area manager for Helping Hands’ Central region. It’s my responsibility to meet with customers to gain feedback on a regular basis and ensure that they are happy with our service, to meet potential new customers face-to-face and to manage a wonderful team of visiting carers, supporting them with supervisions and appraisals. I am also a Dementia Champion, which has really developed my understanding of support and supervision for those working with, and living with, the condition.
Regional Care Director, Central and New Branches
Head of Live-in Care, Central
Reviews and credentials
We are actively collecting and monitoring our reviews and feedback for Alcester to ensure our customers receive the best possible live in and home care service.
Fully regulated by the CQC
Other care we provide
Home care Alcester - Putting your needs first
Our care visits start from 30 minutes all the way through to several hours a day. Because we come to you and carry out care in your home, it means that you don’t have to go through the upheaval of moving into residential care and away from your familiar comforts.
Visiting care can cover a whole host of areas from a bit of help getting settled back into your home after a stay in hospital or if you need regular support with personal care or hygiene. The team will meet with you and discuss your requirements so that you have everything you need to stay happy and healthy at home.
If your care needs change or your symptoms progress in any way, we can quickly and efficiently adapt to your requirements and ensure you still receive the same high quality of care. So, if you started off with needing someone to help you with some of the housework but now struggle to get yourself dressed in the morning, we’ll put extra support in place so you have total peace of mind.
Continuous support with live-in care
There might come a time where you need more regular support, or the care you’re receiving isn’t enough to meet your requirements. Live-in care ensures that you can continue living in your own home even if your support needs increase.
Live-in care is round-the-clock 24 hour care support, and can be ideal if you or a loved one has an advanced condition or very particular care needs. A carer will come and live with you in your home and be on hand whenever you need them, providing support with mobility or helping you to administer medication, all the way up to assisting with complex neurological conditions or spinal injuries.
We understand welcoming someone new into your home takes time and can be a huge decision to make. Our Alcester team will work with you to carefully choose the carer best suited to both your care needs and your personality. In other words, they’ll be more than just a carer; they’ll also be a friend and companion.
Our qualified carers around the Alcester area
Committed to providing the highest level of care possible is at the heart of all our Alcester carers. To make sure they have all the right skills and capabilities, our carers go through a detailed, mandatory training programme before they start working out in the community, which includes modules on first aid, medication, dementia and manual handling.
Regulated by the Care Quality Commission (CQC) and endorsed by Skills for Care means that our carers have both gone through a detailed background check and follow the most up to date practices in their work.
Because every opportunity to learn something new or improve existing skills should be used to its full potential, we also provide ongoing training in specific areas such as dementia training and regular refresher training to keep their skills in line with the latest guidelines.
Domiciliary care that allows you to choose your care
More and more people are choosing domiciliary care for extra support at home because it enables you to have total control over when, where and how you receive care.
Designed to fit around your care needs and preferences, this type of care puts the ball in your court. So, whether you have myalgic encephalomyelitis (ME) and need someone to accompany you to catch up with your friends or you have Parkinson’s and you need extra support every morning to get up, get dressed and prepare breakfast – your care package is crafted entirely for you.