Home care on your terms in and around Alcester
Our branch in Alcester, Warwickshire, is where our story began back in 1989, when Mary Lee first established us. Now, over 30 years later, our branch still continues providing one-to-one care in people’s homes around the area.
Overseen by our experienced manager Claire, our expert carers support people at homes in Alcester, Stratford-upon-Avon, Bidford, Wellesbourne, Welford, Long Marston, Lower Quinton, Snitterfield, Bearley, Bishops Itchington, Wilcote, Harbury, Ettington, Cubbington, Kineton and the surrounding areas.
Claire’s carers can support with any of the daily tasks you might need extra help with to keep comfortable in your own home and work around your routines or commitments. That means your care is completely unique to you.
Meet Claire Middleton, our Branch Manager
Having been with us for many years, Claire has met a range of customers and always enjoys getting to know them. She always makes sure her carers are fully supported in their roles and have the chance to develop their skills.
“I respect the company’s family values and appreciate our commitment to person-centred care,” Claire says. “Our carers provide an excellent service to enable our customers to stay at home, remaining independent for as long as possible. We are very passionate about the service we provide.”
After initially gaining experience with Helping Hands as a carer, I moved into the office as part of the on-call team,” Claire adds. “This role developed my passion for care, and I went on to become the manager for Redditch before taking over the Alcester role.”
Visiting care in Alcester which puts your needs first
Our care visits start from 30 minutes all the way through to several hours a day. Carried out in your home means you don’t have to go through the upheaval of moving into residential care and away from your familiar comforts.
Visiting care can cover a whole host of areas. It could be that you need a bit of help getting settled back into your home after a stay in hospital or need regular support with personal care or hygiene.
Your carer can help you with all of these areas and more besides. If you’d like to go out and see friends, or take a trip to the shops, our carers can help you keep in touch with the local community. Alternatively, you might just want someone to sit with you and keep you company for a little while.
I would like to thank the staff who came to care for Nan in the most professional and caring manner. They really left a lasting impression, they all should be very proud of how they conduct themselves.
Kelly, a nurse in Warwickshire
Continuous, 24-hour support in and around Alcester
There might come a time where you need more regular support, or the care you’re receiving isn’t enough to meet your requirements. Live-in care ensures that you can continue living in your own home even if your support needs increase.
Live-in care is 24/7 support and can be ideal if you or a loved one has an advanced condition or very particular care needs. The areas a live-in carer can support with, starting with helping you with your mobility needs or tending to medication, as well as carrying out complex care needs such as catheters and stomas.
We understand welcoming someone new into your home takes time and can be a huge decision to make. Our local management team will carefully choose the carer best suited to both your care needs and your personality.
In other words, they’ll be more than just a carer. They’ll also be a friend and companion.
Dementia carers for full peace of mind
The symptoms of dementia vary with each person. Because it affects people in different ways, finding the right support can be difficult.
It might be that your loved one needs reminding to take their medication or to have a meal, or they might be prone to moments of disorientation while going about their daily activities.
Our carers make sure that your loved one’s safety is of the highest priority and their flexible approach means that as your loved one’s needs change, the care they receive can be altered according to these changes so that the person in their care is constantly having the right support.
I love spending time talking with my customers and love everything about my job. It’s great knowing I am enabling customers to continue living in the comfort of their own home.
Angela, a carer in Alcester
Nurse-led care for complex needs
Specific conditions or injuries to the brain and/or spine may require specialist tailored care. That doesn’t necessarily mean having to move into a nursing home or hospice however.
Working closely with a team of clinical experts, our carers are able to support with managing specific equipment such as hoists or ventilators, as well as catheter, stoma, and bowel care. All with a focus on your comfort.
There are sure to be areas of your care that you’d like to carry out yourself, and that’s completely natural. Our care is always carried out with your independence in mind and if you find that you need extra support down the line, we can put additional measures in place.
Having a carer on hand to help you carry on living the lifestyle you want to lead with your friends and family around you to help if you want them to.Request a callback Email us
Respite care to help you look after yourself
When you’re constantly supporting a family member or friend, it can be hard to make time for yourself. But if you’re starting to feel overwhelmed, respite care lets you have a few days to recharge.
It’s understandable that you’ll be worried about leaving care to someone else. However, our respite carers around Alcester make sure that your routines are followed closely so your loved one is always getting a consistent level of care.
You can use respite care for other reasons. It can be an ideal solution if you’re considering care but unsure about how it will work or need to resolve an emergency in another part of the country.
Whether it’s needed for just a couple of days or a couple of weeks, respite care is always carried out on your terms and in a way that suits your family’s needs.
Our qualified carers around the Alcester area
Committed to providing the highest level of care possible is at the heart of all our Alcester carers. To make sure they have all the right skills and capabilities, our carers go through a detailed, mandatory training programme before they start working out in the Alcester community.
Regulated by the CQC and endorsed by Skills for Care means that our carers have both gone through a detailed background check and follow the most up to date practises in their work.
Because every opportunity to learn something new or improve existing skills should be used to its full potential, we also provide ongoing training in specific areas such as dementia training and regular refresher training to keep their skills sharp.
Discuss your live-in care or visiting care needs at our Alcester branch
There’s a lot to think about when you’re deciding on the right care for your needs. Claire and her team will happily talk you through the options and how everything works.
You can visit our team on Church Street, Alcester on Monday to Friday, 8.30am to 5.30pm (excluding bank holidays).
Phone lines open 7 days a week
If you’d like to discuss your home care options and set-up a meeting with Claire and her team, please get in touch with us on 01789443255.