Skip to main content

Home care in Basingstoke

4.5 Star Rating
Rated Excellent on
Trustpilot

Lines open until 7:00 PM

New customer
0125 644 2176

Lines open until 5:30 PM

Existing customer
0125 659 1776

Lines open until 7:00 PM

New customer
0125 644 2176

Lines open until 5:30 PM

Existing customer
0125 659 1776

Visiting care and home care in Basingstoke

Our team providing home care in Basingstoke are a group of care professionals, fully-trained and directly employed by Helping Hands. With regular, ongoing training, all of our staff are constantly expanding their knowledge and skillset in line with the Care Quality Commission.

Located a stone’s throw away from the bustling Festival Place shopping centre is the Helping Hands Branch of Basingstoke. Our branch is home to a range of professional carers who provide exceptional service throughout all levels of care

Whether it’s support for getting out and about or help with complex care needs, your local team are here to help and support you. Get in touch to plan a care package tailored to your needs, whether you need a 30-minute visit per week or around-the-clock live-in care.

Quality care at home

From short term support to longer term visits and live-in care, our Basingstoke team can help.

We've been caring for people for decades, helping them maintain their independence and continue to live well in the homes and communities they love.

Branches nationwide

Over 155 branches across the UK means we're local to you.

Fully regulated

Regulated by the Care Quality Commission and Care Inspectorate Wales, giving you peace of mind that we meet the highest standards of service and care.

Rated Excellent on Trustpilot

Thousands of our customers have shared their experiences of care with us on customer review site Trustpilot with Helping Hands rated 4.7 out of 5.

Handpicked carers

We only employ those special people with the right levels of patience, empathy, and compassion to care for you as we'd want our own families to be cared for.

Care that's tailored to you

We know that good care means something different to each of us. That's why we take the time to get to know you and your family to understand your needs and preferences.

Supporting families

When finding care becomes a decision for the wider family, we can help you consider your options. We keep in touch once care is in place so we can adapt care as needs change.

Our Services
Live-in care

Personalised one-to-one support from a fully qualified carer living with you in your home. Helping you to continue to live life on your terms.

live in care
  • Round the clock 24/7 care
  • Handpicked carers selected for their patience, kindness and empathy​
  • Peace of mind for families
Learn about live-in care
Hourly visiting care

Visits from 30 minutes a week so you can continue to live well at home. Support tailored to your needs from personal care and light housekeeping to help getting out and about.

visiting care
  • Flexible care to suit your needs and routines
  • Support with managing conditions or medications
  • Companionship as well as care
Learn about visiting care
Meet the Basingstoke care team
Laura Forrister
Laura Forrister

Branch Care Manager

As the manager for the Basingstoke Branch, it is my responsibility to ensure that a high quality of care is being delivered and we are...

Adam Wilkins
Adam Wilkins

Divisional Director

Hi, I'm Adam and as Regional Care Director, I'm responsible for making sure that all the customers we help are looked after brilliantly. In order...

Our Reviews
CQC Logo
Fully regulated by the CQC

Our Basingstoke branch is fully regulated and accredited by the CQC

Find out more
Home care in Basingstoke

Here at Helping Hands we offer individually tailored, high quality home care in Basingstoke, ensuring that the very best standards of support are delivered by our carers to each and every one of our customers.

Simon and his team provide everything from companionship and housekeeping services, through to providing more complex healthcare support for people living with conditions such as dementia, multiple sclerosis, a spinal injury, Parkinson’s, an acquired brain injury or life after a stroke. Every member of the Helping Hands team is here to ensure we enable our customers to enjoy the quality of life they deserve in the comfort of their own homes, irrespective of their personal or medical needs.

The team of dedicated carers across Basingstoke and the surrounding areas are chosen and trained at the branch, supported by expert guidance from a team of registered nurses and Branch Manager Simon. We draw on our extensive knowledge of care, having first launched Helping Hands in Warwickshire in 1989.

Live in care to suit your needs

If you need a more intense level of care, our carers are fully trained to provide you with the support you require, on your terms. Live-in care in basingstoke means exactly that – a carer will live with you in your home and be there to help you around the clock.

It may be that you need help with household duties and taking medication throughout the day, or it may be that you need someone to accompany you to work if you are living with a progressive condition. We’re here to provide you and your loved ones, with the peace of mind that you are in capable and caring hands.

To find out what is live in care, click here.

Why Helping Hands is better than a care agency in Basingstoke

You can be confident in the expert knowledge of our Basingstoke carers. All fully-trained and professionally equipped for their role, each and every one of our carers receive continuous training to ensure their practice is top notch.

Recognising our commitment to the highest standards of care, Helping Hands has been endorsed as a Centre of Excellence for our rigorous training programme – the first and only care provider to do so. Our carers providing home care in Basingstoke fully implement everything they have learnt and give the very best to every customer they interact with.

All Helping Hands carers are DBS checked and trained to help you or your loved one remain independent in their home, whilst giving you the level of live-in care that you require.

Bespoke respite care

From time to time, there may be a need for you or your loved one to have some respite care. In order to keep disruption to a minimum, we can meet with you and your carer to find out what suits you best – whether that’s how much milk you take in your coffee or where your favourite walk is.

There may also be instances where you need respite care at short notice, such as the following:

  • Hospital discharge – if you need care after a spell in hospital to get you back on your feet.
  • Emergencies – for times when your regular carer is unable to be there, perhaps due to a family emergency.
  • One-off occasions – when there are special events that you want to attend that requires some support.

Our Basingstoke care team are able to care for you as soon as you need them, even if that’s at short notice.

Other areas we cover
Local updates
live in care
How much does home care cost in Basingstoke?

How Do I Arrange My Home Care? If you’re looking for a trustworthy home care...

Read more
dementia care rotated
Helping a customer with dementia in Basingstoke

One of the carers at the Basingstoke branch has gone above and beyond the call...

Read more
young adults
30 tips on supporting young adults

Many people associate care companies with support for the elderly – usually those aged over...

Read more
Follow us on social media
Branch information
Address

Helping Hands Basingstoke, Flavo Suite, Champion House, Wella Road, Basingstoke, RG22 4AG

Show in maps Basingstoke Branch
Opening times
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 5:30 PM
Sunday 9:00 AM - 5:30 PM
Monday 8:30 AM - 5:30 PM
Tuesday 8:30 AM - 5:30 PM
Wednesday 8:30 AM - 5:30 PM
Thursday 8:30 AM - 5:30 PM
Friday 8:30 AM - 5:30 PM
Saturday Closed
Sunday Closed