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Home care in Cambridge

4.5 Star Rating
Rated Excellent on
Trustpilot

Lines open until 7:00 PM

New customer
0122 366 4968

Lines open until 5:30 PM

Existing customer
0122 380 0201

Lines open until 7:00 PM

New customer
0122 366 4968

Lines open until 5:30 PM

Existing customer
0122 380 0201

Visiting care and home care in Cambridge

While Cambridge is famed for its catalogue of famous university alumni - including Stephen Hawking, David Attenborough, Alan Turing, and Prince Charles - there is a wealth of knowledge and history throughout each district. Our team providing home care in Cambridge consists of a tight-knit family prepared to look after yours.

As a home care provider that is fully regulated by the Care Quality Commission (CQC), we are committed to having the wellbeing of our customers at the fore. And what’s more, we are proud to be the only home care provider endorsed as a Centre of Excellence by Skills for Care as a result of our focus on providing outstanding care.

With our fully-qualified carers, you can receive all levels of care from 30 minutes per week to round-the-clock assistance. Our visiting care is entirely flexible based on your requirements, while our live-in home care service is as personalised as possible.

Whether you require care by the hour or a full-time companion who motivates you throughout your routine, we have somebody prepared to prioritise your welfare; supplying incomparable comfort and security like no other.

Quality care at home

From short term support to longer term visits and live-in care, our Cambridge team can help.

We've been caring for people for decades, helping them maintain their independence and continue to live well in the homes and communities they love.

Branches nationwide

Over 155 branches across the UK means we're local to you.

Fully regulated

Regulated by the Care Quality Commission and Care Inspectorate Wales, giving you peace of mind that we meet the highest standards of service and care.

Rated Excellent on Trustpilot

Thousands of our customers have shared their experiences of care with us on customer review site Trustpilot with Helping Hands rated 4.7 out of 5.

Handpicked carers

We only employ those special people with the right levels of patience, empathy, and compassion to care for you as we'd want our own families to be cared for.

Care that's tailored to you

We know that good care means something different to each of us. That's why we take the time to get to know you and your family to understand your needs and preferences.

Supporting families

When finding care becomes a decision for the wider family, we can help you consider your options. We keep in touch once care is in place so we can adapt care as needs change.

Our Services
Live-in care

Personalised one-to-one support from a fully qualified carer living with you in your home. Helping you to continue to live life on your terms.

live in care
  • Round the clock 24/7 care
  • Handpicked carers selected for their patience, kindness and empathy​
  • Peace of mind for families
Learn about live-in care
Hourly visiting care

Visits from 30 minutes a week so you can continue to live well at home. Support tailored to your needs from personal care and light housekeeping to help getting out and about.

visiting care
  • Flexible care to suit your needs and routines
  • Support with managing conditions or medications
  • Companionship as well as care
Learn about visiting care
Meet the Cambridge care team
Sam Donnelly
Sam Donnelly

Branch Care Manager

I'm Sam, the Branch Care Manager for Cambridge. I am responsible for running an effective and safe service within the local area. As the Manager...

Christien Ingrosso
Christien Ingrosso

Area Care Manager

Hi, I am Christien Ingrosso and I'm the Area Care Manager for the South East region. As an area care manager, it is my role...

Matt Bristow
Matt Bristow

Divisional Director

As the Regional Care Director, it is my role to lead a hugely skilled care team operating in London, Essex and the South East, ensuring...

Our Reviews
CQC Logo
Fully regulated by the CQC

Our Cambridge branch is fully regulated and accredited by the CQC

Find out more
Home care Cambridge - tailored to suit you

Since our inception in 1989, we’ve paved the way for person-centred home care in Cambridge and supported thousands of individuals across England and Wales to live independently in their homes. With visiting care from Melanie and her team, we ensure that you have the support you need to live your life entirely on your terms, with no compromise to your safety or independence.

With experience in dealing with conditions ranging from Parkinson’s and motor neurone disease to arthritis and mental health, our Cambridge team will support you with anything you need, whether that’s personal care, household cleaning, meal preparation or taking you out into your local community.

With visits starting from as little as 30 minutes to more regular, overnight support, we’ll work with you to build a personalised support plan that takes your needs and preferences into account. So whether you need practical support with your personal care or simply a companion to walk along the River Cam and watch the punting with, we’ll be there for you.

High quality live in care

We understand how important it is for you to feel safe in your own home, but when you’re experiencing difficulty with your mobility or have recently had a fall that has disrupted your normal routine, live-in care in Cambridge could be the ideal solution to bring comfort to you and your family.

Helping Hands provide live-in care in Cambridge, supporting you with the care you need in the familiarity of your own home. Our compassionate team of carers provide support 24 hours a day.

To find out what is live in care, click here.

Why Helping Hands is better than a care agency In Cambridge

When it comes to providing dedicated, compassionate home care, Helping Hands is a better choice than a care agency because we truly value our carers. We recognise that they truly are the heart and soul of our business, and we make absolutely sure that they’re properly looked after and are always energised and equipped to provide you with exceptional care each and every day.

Unlike most care agencies, we employ and pay our carers directly. Every carer receives our award-winning training, as well as being given further training and development opportunities.

Partnering with a private care provider also means that you won’t receive any hidden costs or surprise fees – our upfront fees are very transparent and straightforward, and we won’t ask you to handle mountains of unwanted paperwork and administration.

Respite care Cambridge

Taking care of a loved one is one of the most rewarding jobs there is, but it’s important that you take time for yourself to have some rest and recuperation – especially if you’re caring for your loved one alongside your children or with work duties.

With respite care in Cambridge from Melanie and her team, we’ll provide a personalised package of care that allows you to get some time to yourself to recharge your batteries, whilst knowing that the person you love is still receiving high-quality care. With a seamless transition between carers, our dedicated Cambridge team will work with you and your loved ones to ensure that they follow your routines so that there is minimal disruption to the care provided.

Respite care is also available if you need some support for a break away, you are recovering from a spell in hospital or there is a family celebration that you’d like to attend but you don’t feel safe going alone. Whatever it is you need, we’ll be there to ensure that you have the support you need, for as long as you need it.

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Branch information
Address

Helping Hands Cambridge, 124 Wulfstan Way, Cambridge, CB1 8QJ

Show in maps Cambridge Branch
Opening times
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 5:30 PM
Sunday 9:00 AM - 5:30 PM
Monday 8:30 AM - 5:30 PM
Tuesday 8:30 AM - 5:30 PM
Wednesday 8:30 AM - 5:30 PM
Thursday 8:30 AM - 5:30 PM
Friday 8:30 AM - 5:30 PM
Saturday Closed
Sunday Closed