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Home care in Cardiff

4.5 Star Rating
Rated Excellent on
Trustpilot

Lines open until 7:00 PM

New customer
0292 060 6982

Lines open until 5:30 PM

Existing customer
0292 002 6340

Lines open until 7:00 PM

New customer
0292 060 6982

Lines open until 5:30 PM

Existing customer
0292 002 6340

Visiting care and home care in Cardiff

As the capital of Wales, Cardiff is the cultural hub for Welsh media and commerce as well as the beloved home of Welsh rugby. With unique attractions, historic buildings and an abundance of sporting excitement, experiencing all that Cardiff has to offer can be difficult if you are in need of some extra support. With dedicated home care services from our Cardiff team, we’ll be there to give you the support you need to live your life how you want to, both at home and out in the local community.

From as little as 30-minute weekly visits to full-time live-in care, we ensure you feel as comfortable, secure, and unrestrained throughout your daily activities. Your dedicated carer will help maintain your independence with flexible support as your requirements change, providing you with a tailored measure of safety and autonomy.

Quality care at home

From short term support to longer term visits and live-in care, our Cardiff team can help.

We've been caring for people for decades, helping them maintain their independence and continue to live well in the homes and communities they love.

Branches nationwide

Over 155 branches across the UK means we're local to you.

Fully regulated

Regulated by the Care Quality Commission and Care Inspectorate Wales, giving you peace of mind that we meet the highest standards of service and care.

Rated Excellent on Trustpilot

Thousands of our customers have shared their experiences of care with us on customer review site Trustpilot with Helping Hands rated 4.7 out of 5.

Handpicked carers

We only employ those special people with the right levels of patience, empathy, and compassion to care for you as we'd want our own families to be cared for.

Care that's tailored to you

We know that good care means something different to each of us. That's why we take the time to get to know you and your family to understand your needs and preferences.

Supporting families

When finding care becomes a decision for the wider family, we can help you consider your options. We keep in touch once care is in place so we can adapt care as needs change.

Our Services
Live-in care

Personalised one-to-one support from a fully qualified carer living with you in your home. Helping you to continue to live life on your terms.

live in care
  • Round the clock 24/7 care
  • Handpicked carers selected for their patience, kindness and empathy​
  • Peace of mind for families
Learn about live-in care
Hourly visiting care

Visits from 30 minutes a week so you can continue to live well at home. Support tailored to your needs from personal care and light housekeeping to help getting out and about.

visiting care
  • Flexible care to suit your needs and routines
  • Support with managing conditions or medications
  • Companionship as well as care
Learn about visiting care
Meet the Cardiff care team
Adam Wilkins
Adam Wilkins

Divisional Director

Hi, I'm Adam and as Regional Care Director, I'm responsible for making sure that all the customers we help are looked after brilliantly. In order...

Claire Garside
Claire Garside

Area Care Manager

Hello, I'm Claire, Area Manager in the South West. I am mainly responsible for ensuring that each of our carers has the support and training...

Our Reviews
CIW Logo
Fully regulated by the CIW

Our Cardiff branch is fully regulated and accredited by the CIW

Find out more
Home care in Cardiff

With our highly qualified team providing visiting care and home care in Cardiff, you will receive an entirely bespoke package of care that is centred around you and your preferences. With visiting calls starting from as little as 30 minutes through to an entire day and overnight stays, we ensure that you have the support you need to feel safe and independent at home, with no compromise to your usual routine.

Whether you need help around the house, getting out into the local community or more complex support such as PEG feeding, catheter management or stroke aftercare, the team are fully equipped to support you with an independent lifestyle.

With over 30 years’ experience supporting thousands of families across England and Wales, we know what it takes to provide great care. And with each of our care workers receiving expert training as part of their recruitment process, you can rest assured that you’re in good hands.

Around the clock live in care

The great thing about live-in care in Cardiff is that it enables you to maintain your independence and quality of life, even if you have complex care needs that require clinical support, and without the upheaval of moving into residential care.

Helping Hands provide 24 hour live in care in Cardiff and the surrounding areas.  Our expert carers give you the care you need, in the comfort of your own home.

Why Helping Hands is better than a care agency in Cardiff

We’re better than a care agency at Helping Hands, because we offer the best care possible in their own homes for all of our customers and we’ve been doing that every single day since 1989.

We keep the motivation high of our amazing carers by directly employing them, which means you and they don’t have to worry about being self-employed and the legalities associated with it.

We also keep our pricing structure transparent and easy to follow, with no hidden costs or referral fees to surprise you when your bill arrives. Our fully managed service is regulated by the Care Quality Commission and Care Inspectorate Wales which means that you can be completely confident in our ability to always deliver the highest standards of service.

Expert dementia care services

We understand that the time following a dementia diagnosis can be unsettling for all involved. With the many complexities that lie behind dementia, it can be very unnerving and confusing for you and your loved ones, especially if you don’t have access to the right support and information.

With personalised dementia care in Cardiff from the team, we provide sensitive and dedicated support with as little disruption as possible, so you and your loved ones have the familiarity and continuity that you need to alleviate your worries in what is already a very difficult time.

As the leading dementia care specialist in the UK, we ensure that each of our care workers complete dementia-specific training to equip them with the exact skillset that is needed to support you and your loved ones.

From memory loss to changes in behaviour, we’ll be there to guide you through the symptoms of your condition and give you the information, guidance and support to help you to live well with dementia.

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Branch information
Address

Helping Hands Cardiff, 5A Beulah Road, Cardiff, CF14 6LT

Show in maps Cardiff Branch
Opening times
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 5:30 PM
Sunday 9:00 AM - 5:30 PM
Monday 8:30 AM - 5:30 PM
Tuesday 8:30 AM - 5:30 PM
Wednesday 8:30 AM - 5:30 PM
Thursday 8:30 AM - 5:30 PM
Friday 8:30 AM - 5:30 PM
Saturday Closed
Sunday Closed