We would love to chat so please request a callback from our expert team. Alternatively, our lines are open Mon-Fri 8am-7pm, Sat-Sun 9am-5.30pm.

Find your branch

CQC & CIW Regulated

Receive care in 24 hours

Rated Excellent on

Industry leading carer training

Home care in Clacton-on-Sea

Rated Excellent on

Lines open until 7:00 PM

New customer

Lines open until 5:30 PM

Existing customer

01206 237626

Lines open until 7:00 PM

New customer

Lines open until 5:30 PM

Existing customer

01206 237626

Visiting care and home care in Clacton-on-Sea

Acclaimed for being one of the best traditional seaside towns in England, Clacton-on-Sea is a popular tourist destination with its array of nearby attractions including the Clacton Pier. If you’re a resident that requires a little help getting around the community or some added support at home from somebody you can trust, look no further than your local Helping Hands team.

We offer home care from as little as 30-minute visits per week from a companion to check up on you and help out with making meals and household chores, to full-time live-in care for assistance at any hour and specialist support for complex conditions. Get in touch today to discuss your requirements and devise a care plan with a package tailored entirely to you.

A smiling elderly woman opens her front door to a carer who stands outside, holding a shopping bag filled with food and flowers. The scene is bright and welcoming, with greenery visible in the foreground.

Quality care at home

From short term support to longer term visits and live-in care, our Clacton-on-Sea team can help.

We've been caring for people for decades, helping them maintain their independence and continue to live well in the homes and communities they love.

Branches nationwide

Over 155 branches across the UK means we're local to you.

Fully regulated

Regulated by the Care Quality Commission and Care Inspectorate Wales, giving you peace of mind that we meet the highest standards of service and care.

Rated Excellent on Trustpilot

Thousands of our customers have shared their experiences of care with us on customer review site Trustpilot with Helping Hands rated 4.7 out of 5.

Handpicked carers

We only employ those special people with the right levels of patience, empathy, and compassion to care for you as we'd want our own families to be cared for.

Care that's tailored to you

We know that good care means something different to each of us. That's why we take the time to get to know you and your family to understand your needs and preferences.

Supporting families

When finding care becomes a decision for the wider family, we can help you consider your options. We keep in touch once care is in place so we can adapt care as needs change.

Our Services

Live-in care

Personalised one-to-one support from a fully qualified carer living with you in your home. Helping you to continue to live life on your terms.

Two women smile as they walk arm-in-arm in a bright kitchen. One uses a crutch for support. Vegetables and kitchen items are visible on the worktop, and a tall chair is in the foreground.

Round the clock 24/7 care
Handpicked carers selected for their patience, kindness and empathy
Peace of mind for families

Learn about live-in care

Hourly visiting care

Visits from 30 minutes a week so you can continue to live well at home. Support tailored to your needs from personal care and light housekeeping to help getting out and about.

A man in a purple uniform smiles whilst storing a bottle of milk in a kitchen cupboard; a shopping bag of food sits on the counter beside him.

Flexible care to suit your needs and routines
Support with managing conditions or medications
Companionship as well as care

Learn about visiting care

Meet the Clacton-on-Sea care team

Kimberley Pash

Branch Care Manager

As a Branch Manager for Helping Hands, I ensure my branch runs safely for customers and carers. I love helping people stay in their homes....

More about Kimberley Pash

Christien Ingrosso

Head of Operations

Hi, I am Christien Ingrosso and I'm the Area Care Manager for the South East region. As an area care manager, it is my role...

More about Christien Ingrosso

Matt Bristow

Divisional Director

As the Regional Care Director, it is my role to lead a hugely skilled care team operating in London, Essex and the South East, ensuring...

More about Matt Bristow

Our Reviews

Fully regulated by the CQC

Our Clacton-on-Sea branch is fully regulated and accredited by the CQC

Find out more

A carer in a lavender uniform makes a bed whilst an older woman in a beige dressing gown smiles in the background. The room has warm lighting, a wooden bedside table, and stone walls.

Home care Clacton-on-Sea

Our home care and hourly visiting care team are available to provide care for you at any level you require from weekly visits to daily check-ins. Every carer undertakes rigorous training before facing customers and you will be matched with a member of our team who is most qualified and appropriate for assisting with your needs.

With your carer being available as little or often as you need, you are in complete control of your care package and the frequency of their visits can change as your needs do. Every carer is encouraged to take a person-centred approach and hold compassion at the heart of their service. Whether you need a little help with going to the shops, or nursing care on a regular basis, there is a Helping Hands carer awaiting your call.

Two women stand by an open car boot. One woman, smiling, lifts reusable shopping bags filled with groceries whilst the other woman watches. They appear to be unloading after shopping.

Clacton-on-Sea live-in care

Our live-in carers are specially trained to provide the highest standard of care around the clock. For those who need a companion to support them throughout their day-to-day routine, and those with severe conditions who need specialist attention on a full-time basis, we can provide somebody who is prepared to provide the assistance you need and become a friend in the process of doing so.

We give all our live-in customers the opportunity to meet their carer before they start so that you can be matched with somebody who resonates with your personality and interests, as well as being qualified to deliver the care you require.

A carer in a purple uniform smiles and holds hands with an elderly woman, providing comfort and support in a cosy, well-lit living room.

Private care in Clacton-on-Sea

Since 1989, Helping Hands have been providing excellent standards of care for our customers in the comfort and safety of their own homes, thanks to our amazing carers who regularly go above and beyond in their care delivery. We’re proud to be a private care company who has never been an agency, this means we’ve always placed the highest importance on being fully regulated by the Care Quality Commission and Care Inspectorate Wales. The advantages of being a private care company include being fully transparent in our care costings, meaning that you’ll always have an accurate breakdown of what your bill contains, we also employ our carers directly, which has the added benefit of you not having to worry about paying tax or national insurance for them, as we handle it all. This leaves your carer to focus on the most important thing – looking after you.

A carer helps an older man put on a grey dressing gown in a cosy bedroom. The man wears navy blue pyjamas, and there is a framed photo on the chest of drawers and stone walls in the background.

Domiciliary care in the comfort of your own home

Unlike residential care, domiciliary care gives you the luxury of enjoying your own familiar space and the freedom of staying in control of your routine as you receive support from a carer at home.

One of the main objectives of our home care is to preserve as much independence as possible. While having the freedom to enjoy your own familiar surroundings with full control of your day-to-day activities, our carers provide the additional support you need to make each day easier to whatever extent you need. From nursing care and clinical support to weekly companion visits, our team is available to do right by you and your wellbeing with professional assistance dedicated to your requirements.

Why we’re better than a care agency in Clacton-on-Sea

With Helping Hands, your care plan is tailored to you and your requirements, by your local branch that directly employs and develops every carer. Unlike a care agency, we go the extra mile to cater to your priorities with a flexible package that can change as your needs do.

As well as focusing on the needs of our customers, we handpick our team to ensure we are bringing people on board who share our values and are determined to be the very best they can be. We believe that when carers feel valued and highly motivated, their customers will receive the benefit of exceptionally diligent service.

Dementia care specialists

With over 30 years of experience caring for those living with dementia, we know just how difficult it can be to adjust to the condition from the initial diagnosis and throughout. Regardless of which form of dementia you are diagnosed with, our trained specialists recognise that every case is a completely individual and unique experience that requires different approaches.

With dementia care available in the comfort of your own home, maintaining a routine and reducing anxiety is much easier within familiar surroundings. As well as doing our utmost to preserve your day-to-day independence, we will do all we can to ensure you are living in an environment that is adjusted to you, from risk assessing each room to being mindful of how small things like colour and positioning can make you feel more at ease.

A smiling carer in a purple uniform sits outside, talking with an older person. They are surrounded by greenery and a table with a pink potted flower and a tea set.

Elderly care as little or often as you need

Getting older is a blessing denied to so many, but even for those who have watched their family grow and still keep active and involved with others, there’s eventually a time where some extra support is needed – whether that be with getting around the local community or help with household chores.

We understand that accepting help isn’t always easy, especially from a stranger, but rest assured, our elderly carers are trained to put your needs first and encourage you to be as independent as possible. All the while, your carer will be dedicated to compassion and kindness above all else, and you’re never too old to make a new friend!

A smiling woman in a light purple uniform washes dishes at a kitchen sink, wearing blue gloves. A metal saucepan is on the hob in the background, and the kitchen appears clean and bright.

Take a break with respite care

The provision of care is rarely a short-term process, but if you do need some temporary assistance, either due to a recovery period, or because your usual carer is unavailable, you can get in touch with our respite care team to arrange urgent assistance on a short-term basis.

Whatever your needs are, our team are here to ensure that the care you receive is undertaken with the smoothest transition and the most accurate continuity.

A nurse in a purple uniform sits beside a smiling woman with grey hair, who is lying in bed. The nurse gently holds the woman's hand, offering comfort and support in a warm, softly lit room.

Carers in Clacton-on-Sea with industry-leading training

Since 1989, we have delivered care to the homes of local communities for people of all ages and a wide array of conditions. Throughout this time, we’ve gone from strength to strength in our quality of service and areas we cover; this is a testament to the way in which we develop our carers.

With Care Quality Commission regulation and an award-winning induction course, we cover all bases with our staff to ensure they are well-equipped to undertake the care of even the most vulnerable of people. Further to that, we provide ongoing refresher courses to develop our carers’ skill sets, as well as being founding members of the United Kingdom Home Care Association and affiliates of the Dementia Action Alliance.

Other areas we cover

Follow us on social media

Branch information

Address

Helping Hands Colchester, 16 St Botolphs Road, Clacton-on-Sea, CO2 7DU

Show in maps

Monday	8:00 AM - 7:00 PM
Tuesday	8:00 AM - 7:00 PM
Wednesday	8:00 AM - 7:00 PM
Thursday	8:00 AM - 7:00 PM
Friday	8:00 AM - 7:00 PM
Saturday	9:00 AM - 5:30 PM
Sunday	9:00 AM - 5:30 PM

Monday	8:30 AM - 5:30 PM
Tuesday	8:30 AM - 5:30 PM
Wednesday	8:30 AM - 5:30 PM
Thursday	8:30 AM - 5:30 PM
Friday	8:30 AM - 5:30 PM
Saturday	Closed
Sunday	Closed

Other care covered

Chat with usLiveChat