Home care in Downham Market
Visiting care and home care in Downham Market
Nicknamed ‘Gingerbread Town’, Downham Market is one of the oldest market towns in Norfolk. It’s full of historical buildings, restaurants and plenty of places to visit. Thanks to our compassionate carers, our customers can continue to explore the fruits of Downham Market.
At Helping Hands, our carers can help you with folding the laundry, changing the bedding, medication, running errands and even taking you to the weekly markets to buy fresh produce and clothes. Whatever you need, we can provide care from as little as 30 minutes a week or longer with visiting care.
For added reassurance, we are monitored by the Care Quality Commission and Care Inspectorate Wales. This means our services are regularly inspected to ensure we provide compassionate, well-led and responsive care.
Quality care provided in your own home
Home care from our Downham Market team offers security, mobility, and companionship.
For over 30 years, we've provided nurse-supported assistance, companionship and expert care to thousands of individuals across England and Wales. As industry leaders in home care, we know just what it takes to provide the right level of support so that you can retain your independence in the comfort of your own home.
We offer two types of home care:
Constant 24-hour care
Live-in care
One-to-one support from a fully qualified carer that lives with you. Full-time support so you can stay at home where you feel most comfortable.
- Round-the-clock (24/7)
- In your own home
- Personalised care plan
- Carer to match your needs, personality and interests
Occassional care visits
Hourly visiting care
Flexible care provided in your own home with a fully qualified carer. Visits start from as little as 30 minutes up to several hourly or overnight calls throughout the week.
- From 30 minutes a week depending on your needs
- In your own home
- Flexible care plan based on customer's needs
- All levels of care covered
Meet the Downham Market care team
Branch Care Manager
Hello, I am Marcia, the Branch Manager in Peterborough. It is my duty to oversee all the operations in the local area and to guarantee that we are always delivering the greatest care, making sure that our customers remain safe and independent in their own homes. It is imperative to me and my team to ensure that we provide personalised packages to suit our customers' needs and in turn develop a strong working relationship between our team and the customer. My desire to work in social care has come from nursing my Father and Nan at home from a very young age. These experiences, and others through life, have given me the ambition to want to help people to empower others and improve their quality of life.
Regional Care Director, Central and New Branches
Reviews and credentials
We are actively collecting and monitoring our reviews and feedback for Downham Market to ensure our customers receive the best possible live in and home care service.
Fully regulated by the CQC
Other care we provide
High quality home care in Downham Market
We provide exceptional care at home so our customers can continue to live life on their terms without having to compromise their routine and independence. Whether you are looking for support with health and personal care, shopping and errands or companionship, you can count on our carers to be there when you need them.
24/7 live in care support
If you prefer to have round-the-clock care, we also offer live-in care. This is when one of our carers stays in your home 24/7. So, if you need help going to the toilet during the night or running errands throughout the day, you’ll have support whenever you need it.
We understand it can be daunting having someone new come into your home, let alone live with you. However, our carers genuinely are the most compassionate and empathetic individuals you’ll meet. They really do become true companions.
Why Helping Hands is better than a care agency in Downham Market
At Helping Hands, we have never been a care agency; we deliver care as a private home care provider. This is so we can ensure continuity of care where you receive care from the same familiar faces. Plus, you won’t be faced with any referral fees or extra costs; we will be upfront with you from the word go.
Qualified carers providing a variety of care services in Downham Market
Our carers are fully trained to provide outstanding care, no matter what condition you are living with. We also believe in developing our carers, which is why they complete refresher courses. For your safety, we also do a strict background on all our carers, including a Disclosure and Barring Service (DBS) check.