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We would love to chat so please request a callback from our expert team.  Alternatively, our lines are open Mon-Fri 8am-7pm, Sat-Sun 9am-5.30pm.

Your nearest branch: Peterborough
Speak to our team today

Lines open at 8:30 AM on Thursday

Existing customer
01733 856409
Your nearest branch: Peterborough
Speak to our team today

Lines open at 8:30 AM on Thursday

Existing customer
01733 856409

Visiting care and home care in Downham Market

Nicknamed ‘Gingerbread Town’, Downham Market is one of the oldest market towns in Norfolk. It’s full of historical buildings, restaurants and plenty of places to visit. Thanks to our compassionate carers, our customers can continue to explore the fruits of Downham Market.

At Helping Hands, our carers can help you with folding the laundry, changing the bedding, medication, running errands and even taking you to the weekly markets to buy fresh produce and clothes. Whatever you need, we can provide care from as little as 30 minutes a week or longer with visiting care.

For added reassurance, we are monitored by the Care Quality Commission and Care Inspectorate Wales. This means our services are regularly inspected to ensure we provide compassionate, well-led and responsive care.

A smiling elderly woman opens her front door to a carer who stands outside, holding a shopping bag filled with food and flowers. The scene is bright and welcoming, with greenery visible in the foreground.
Quality care supporting families in Downham Market

Our carers provide a wide range of support across Downham Market, from short-term help to ongoing visiting care and live-in care.

We've been caring for people for decades, helping them maintain their independence and continue to live well in the homes and communities they love.

Why families choose us

  • National care provider with 155+ branches
  • CQC regulated services
  • Thousands of 5-star reviews from families
  • Carefully selected carers with compassion and empathy
  • Flexible support tailored to individual needs
  • Home care services available in Downham Market
    Live-in care

    Personalised one-to-one support from a fully qualified carer living with you in your home. Helping you to continue to live life on your terms.

    Two women smile as they walk arm-in-arm in a bright kitchen. One uses a crutch for support. Vegetables and kitchen items are visible on the worktop, and a tall chair is in the foreground.
    • Round the clock 24/7 care
    • Handpicked carers selected for their patience, kindness and empathy​
    • Peace of mind for families
    Learn about live-in care
    Hourly visiting care

    Visits from 30 minutes a week so you can continue to live well at home. Support tailored to your needs from personal care and light housekeeping to help getting out and about.

    A man in a purple uniform smiles whilst storing a bottle of milk in a kitchen cupboard; a shopping bag of food sits on the counter beside him.
    • Flexible care to suit your needs and routines
    • Support with managing conditions or medications
    • Companionship as well as care
    Learn about visiting care
    Supporting people living in Downham Market

    While we do not have a physical branch in Downham Market, care in the area is coordinated by our Peterborough branch, working with carers who support people across the local community.

    Matt Bristow
    Matt Bristow

    Divisional Director

    As the Divisional Director, it is my role to lead a hugely skilled care team operating in London, Essex and the South East, ensuring the...

    More about Matt Bristow
    Lianne Challis
    Lianne Challis

    Branch Care Manager

    Lianne is the Branch Care Manager at Peterborough.

    What families say about our care
    CQC Logo
    Fully regulated care supporting Downham Market

    Care services supporting families in Downham Market are delivered by our Peterborough branch, which is fully regulated by the CQC.

    Find out more
    A carer in a lavender uniform makes a bed whilst an older woman in a beige dressing gown smiles in the background. The room has warm lighting, a wooden bedside table, and stone walls.
    High quality home care in Downham Market

    We provide exceptional care at home so our customers can continue to live life on their terms without having to compromise their routine and independence. Whether you are looking for support with health and personal care, shopping and errands or companionship, you can count on our carers to be there when you need them.

    Two women stand by an open car boot. One woman, smiling, lifts reusable shopping bags filled with groceries whilst the other woman watches. They appear to be unloading after shopping.
    24/7 live in care support

    If you prefer to have round-the-clock care, we also offer live-in care. This is when one of our carers stays in your home 24/7. So, if you need help going to the toilet during the night or running errands throughout the day, you’ll have support whenever you need it.

    We understand it can be daunting having someone new come into your home, let alone live with you. However, our carers genuinely are the most compassionate and empathetic individuals you’ll meet. They really do become true companions.

    A carer in a purple uniform smiles and holds hands with an elderly woman, providing comfort and support in a cosy, well-lit living room.
    Why Helping Hands is better than a care agency in Downham Market

    At Helping Hands, we have never been a care agency; we deliver care as a private home care provider. This is so we can ensure continuity of care where you receive care from the same familiar faces. Plus, you won’t be faced with any referral fees or extra costs; we will be upfront with you from the word go.

    A carer helps an older man put on a grey dressing gown in a cosy bedroom. The man wears navy blue pyjamas, and there is a framed photo on the chest of drawers and stone walls in the background.
    Qualified carers providing a variety of care services in Downham Market

    Our carers are fully trained to provide outstanding care, no matter what condition you are living with. We also believe in developing our carers, which is why they complete refresher courses. For your safety, we also do a strict background on all our carers, including a Disclosure and Barring Service (DBS) check.

    Supporting communities across Downham Market

    Our carers provide home care in Downham Market and nearby areas including these locations.

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    Speak to our care team

    If you're exploring care options in oxford, our team can help you understand the support available and answer any questions you may have. Call our care team today.

    01733 828980
    Branch information
    Address

    Helping Hands Peterborough, 90 Bridge Street, Peterborough, PE1 1DY

    Show in maps Downham Market Branch
    Opening times
    Monday 8:00 AM - 7:00 PM
    Tuesday 8:00 AM - 7:00 PM
    Wednesday 8:00 AM - 7:00 PM
    Thursday 8:00 AM - 7:00 PM
    Friday 8:00 AM - 7:00 PM
    Saturday 9:00 AM - 5:30 PM
    Sunday 9:00 AM - 5:30 PM
    Monday 8:30 AM - 5:30 PM
    Tuesday 8:30 AM - 5:30 PM
    Wednesday 8:30 AM - 5:30 PM
    Thursday 8:30 AM - 5:30 PM
    Friday 8:30 AM - 5:30 PM
    Saturday Closed
    Sunday Closed