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Locally managed service


Little and often, companionship to nursing. With branches nationwide.


This branch covers where you need care:

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Live-in care and visiting care tailored to you in Edgbaston

Renowned for its world-famous cricket ground, Edgbaston surrounds the bustling city of Birmingham. With an abundance of sport and culture at your fingertips, there is plenty to offer in this bustling suburb of Birmingham – including person-centred home care from your local team of Helping Hands carers.

With a dedicated team of carers that are committed to providing you or your loved ones with personalised home care services, the team are here to support families around Edgbaston, Harborne, Selly Park, Calthorpe Park, Cannon Hill Park and the surrounding areas.

Meet the team

Anna Thorn

Meet Anna Thorn, our Branch Care Manager, Edgbaston

Hello, I’m Anna and I’m the Branch Manager for Birmingham. My responsibilities and values are to ensure that we deliver person-centred care for all individuals, identifying any client-specific needs they may require support within their day-to-day living. Our aim is to deliver high-quality care with the right level of support, dignity and respect needed to remain comfortable in their own homes. I enjoy my role as I love to meet new people, build good relationships with the families we support, and I can ensure they are receiving the quality care and service in which everyone deserves.
Denny Bruce

Denny Bruce

Area Care Manager, Central

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Monica Ahir

Monica Ahir

Regional Care Director, Central

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Quality care provided in your own home

For over 30 years, we've been supporting people with care, nurse-supported care and companionship across England and Wales. As industry-leaders in home care, we know what it takes to provide the right level of care so that you can retain your independence in the comfort of your beloved home.

Over 160 branches across the UK means we're local to you

We are not an agency - we employ every carer directly

Get to know your carer before care starts

Family-run and experts in home care since 1989

Fully flexible care packages as your needs change

We offer two main types of home care:

Hourly visiting home care

Flexible care provided in your own home with a fully qualified carer. Visits start from as little as 30 minutes up to several hourly or overnight calls throughout the week.

  • From 30 minutes a week depending on your needs
  • In your own home
  • All levels of care covered
  • Flexible care plan based on customer's needs
Find out more

Live-in home care

One-to-one support from a fully qualified care that lives with you. Full-time support so you can stay at home where you feel most comfortable.

  • Round-the-clock (24/7)
  • In your own home
  • Personalised care plan
  • Carer to match your needs, personality and interests
Find out more

Find out about the different types of care we provide in your area

Home CareRespite Care

Other services we provide at this branch

Visiting care in Edgbaston to suit your schedule

Here at Helping Hands, we tailor each and every one of our care packages to ensure that you receive the exact level of care you need. Whether you are looking for a weekly visit, three calls a day or overnight stays, the team will work with you to ensure that all of your needs are catered for.

With a flexible package of visiting care, you have the freedom to choose the frequency and intensity of your support; so the control of your care is exactly where it should be – in your hands. Whether you need assistance with your personal care, mobility needs, medication administration or household chores, our Edgbaston team are here for you.

With dedicated visiting care from our team, we don’t just take care of your practical needs; your emotional wellbeing is important to us too. So if cricket is your passion and you want someone to go and watch the Ashes with, we’ll be right there with you to ensure that you can continue to do the things you love – just with a little help along the way.

Live-in care for total peace of mind

Live-in care is the ideal alternative to residential care if you need intensive support but don’t want to leave the comfort of the home that you know and love. With round-the-clock support available at your fingertips, you will be enabled to feel safe and secure in the comfort of your own home, but with total peace of mind that you will always have someone to call on.

What’s more, we’ll work closely with you to find a carer that is compatible with your personality and interests, so you will have more than just practical care; you’ll have someone who can become more like part of your family.

Our live-in carers can help with anything from personal care, meal preparation and companionship. And with the support of our dedicated team of clinical nurses, the team have the knowledge and experience to support more complex and clinical requirements, from PEG feeding and tracheostomy care to stroke aftercare and palliative support.

Domiciliary care to suit you and your routines

Care needs can arise at any time; you may have acquired an unexpected illness or injury that has required you to adapt to a new way of life, or perhaps you have received a diagnosis for a progressive condition and you are concerned that you need to start looking at care options for when your symptoms progress. Whatever your circumstance, domiciliary care from the team put your needs and requirements first so that you are able to live safely and independently in the home you know and love.

Whether you need someone to pop in with a friendly reminder to take your medication, a friendly face to enjoy a walk around the Botanical Gardens with or more complex support for a clinical condition, our Edgbaston team are here for you.

Specialised dementia support for you and your loved ones

The time following a dementia diagnosis can be unnerving for you and your loved ones; but despite the upset and the confusion you may be feeling, it’s important to remember that you are not alone. If you need guidance, information or advice on how to come to terms with your diagnosis, the team have specialist support available for you and your loved ones throughout each step of your dementia journey.

As the leading dementia home care specialists in the UK, we understand that the symptoms of dementia often come hand-in-hand with a lot of confusion and uncertainty for you and your loved ones. That’s why we’re here to offer sensitive and person-centred care that supports you to feel safe and confident in your home. What’s more, we’ll work closely with your family to ensure that they can gain an understanding of the symptoms and behaviours that are linked with your condition, so that you can continue to communicate and enjoy your time together as a family.

Elderly care to bring you peace of mind

Aging is inevitable, but as we reach our more senior years, it’s not uncommon to feel the need for a bit of extra help in order to feel safe and comfortable at home. As a company that was built on a foundation of family values, we understand how precious your home is to you – especially if it’s the place where you raised your children and you now hear the pitter-patter of your grandchildren in the hallway. That’s why the team will work with you to provide a bespoke package of care that gives you the level of support you need without having to leave the home you love.

Respite care for as long as you need it

We understand that care needs can arise and change at any given moment – often with such little notice that finding an alternative seems almost too difficult to achieve. But worry not, with respite care from our Edgbaston team, we’ll swiftly put a package of care in place that focuses on your needs and routines – often with as little as 24 hours’ notice.

It may be that you are due to return home from a spell in hospital and you would like some extra support with getting back on your feet, or perhaps there is a concert you would like to attend at the Symphony Hall but you don’t feel comfortable going alone. Whatever it is you need, the team will provide a bespoke package of care that is ready to start when you need it, for as long as you need it.

Fully-trained carers to support you in Edgbaston

Each and every one of our carers complete an extensive training programme covering modules such as moving and handling, dementia care, safeguarding and health and safety. And with further support and training available to our carers at regular intervals, you can rest assured that our team are always providing the best and most up-to-date care.

Like all our other branches, our Edgbaston office is fully regulated by the Care Quality Commission (CQC), ensuring that we are always providing a safe, responsive and effective service of the highest quality. And what’s more, we are also the only home care provider to be endorsed as a Centre of Excellence by Skills for Care.

Find out more about care in Edgbaston

If you would like to find out more about the care packages that the team can provide for you, please call us. We’re here to take your call seven days a week.

Or if you would rather meet face-to-face, we will be happy to set up a meeting with you either at our branch, in your local café or your front room.  

Call us on 01215145275 Talk to us on live chat Request a call back

Our credentials

Our Edgbaston branch is fully regulated and accredited by the CQC and CIW.

Every one of our carers is a dementia specialist

We are founding members of the UKHCA

Branch details

Opening hours and address details

Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 5:30 PM
Sunday 9:00 AM - 5:30 PM
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