Home Care Folkestone
Helping Hands Folkestone provides personal care services for people of all ages, with all manner of requirements. From occasional check-ins from a dedicated companion to clinical support for complex conditions, our team is fully trained in line with the Care Quality Commission to provide an exceptional standard of care in tandem with an unwavering commitment to empathy.
The team at our Folkestone branch are on hand to help with additional support throughout the district including Capel-le-Ferne, Cheriton, Deal, Dover, Hawkinge, Hythe, Lympne, Lyminge, Rhodes Minnis and surrounding areas.
Since 1989, Helping Hands have been caring for people up and down the country, making sure they are safe and well in their own homes. From support with the symptoms of dementia to assistance with keeping in touch with friends and doing your weekly shop, our home care in Folkestone can help with all elements of visiting care that not only caters to your physical needs but to your emotional and psychological needs too.
We understand that care needs can arise quickly or swiftly change if you become unwell or your situation changes. That’s why we offer flexible support plans that adapt around you and your requirements so that you never have to worry about not getting the care that you need. We can also provide quick starts if your regular care giver is unavailable or you’ve been let down by another care provider – simply give us a call and we can arrange a home visit, usually within 24 hours if you need urgent assistance.
For over 30 years, we've been supporting people with care, nurse-supported care and companionship across England and Wales. As industry-leaders in home care, we know what it takes to provide the right level of care so that you can retain your independence in the comfort of your beloved home.
Over 160 branches across the UK means we're local to you
We are not an agency - we employ every carer directly
Get to know your carer before care starts
Family-run and experts in home care since 1989
Fully flexible care packages as your needs change
Flexible care provided in your own home with a fully qualified carer. Visits start from as little as 30 minutes up to several hourly or overnight calls throughout the week.
One-to-one support from a fully qualified care that lives with you. Full-time support so you can stay at home where you feel most comfortable.
Since 1989, Helping Hands have been caring for people up and down the country, making sure they are safe and well in their own homes. From support with the symptoms of dementia to assistance with keeping in touch with friends and doing your weekly shop, our carers can help with all elements of home care in Folkestone that not only caters to your physical needs but to your emotional and psychological needs too.
We understand that care needs can arise quickly or swiftly change if you become unwell or your situation changes. That’s why we offer flexible support plans that adapt around you and your requirements so that you never have to worry about not getting the care that you need. We can also provide quick starts if your regular care giver is unavailable or you’ve been let down by another home care provider – simply give us a call and we can arrange a home visit, usually within 24 hours if you need urgent assistance.
For round-the-clock support, live-in care can give all of you the extra reassurance that you’re getting specialised, quality care without having to leave the comfort of your own home. Our local live-in care managers will meet with you to arrange your support plan, getting to know your health care needs, home care requirements and you as a person, so that they can match you with a carer that has experience in your particular health condition, but who also matches your personality.
Having a live-in carer on hand means that you have 24-hour support at home, day or night. This is a direct alternative to moving into a care home, where you wouldn’t have as much independence as living at home with your carer. You can choose when you get up in the morning, what you have for you meals and how you want to spend your day – whether that’s doing a jigsaw puzzle with your carer, tending to your garden or getting some fresh air by the seaside – they’ll be there with you every step of the way.
By choosing a live-in care service like Helping Hands, you will be provided with continuity of care, something that many care agencies don’t offer. We are not a care agency and we have been providing care as a private care home service since 1989. This means we directly recruit our carers – so we make sure we employ the best people to care for you. Plus, there are no hidden costs, referral fees and unnecessary paperwork.
You’re always in control with private care from Helping Hands, right from the moment you first contact us. Your friendly local care team will ensure that you are cared for expertly, whether you choose visiting or live-in care, and because we’ve always been a private company rather than an agency we’re also fully regulated by the Care Quality Commission and Care Inspectorate Wales. We directly employ all of our carers meaning they feel valued in their work and channel that motivation into the compassionate care of their customers, so there’s no need for you to feel you have to move into residential care when expert support in your own home is just a call away.
To ensure that you get the very best home care, we are regulated by the Care Quality Commission (CQC), the governing body for care in England. They monitor us for the safety and delivery of our care services, making sure we are responsive, effective and doing the things we say we’ll do.
The CQC also looks at our training programmes and how we train our carers, so that we can continue to meet the high standard of care expected. To achieve this level, we provide mandatory in-house training to all of our new recruits, which involves modules on manual handling, dementia care, personal care, medication, first aid and safeguarding. Moreover, we are quite selective when choosing who comes to work for us, only asking those who are genuinely kind, compassionate and thoughtful to join us. That way, we can have every confidence in all of our carers putting, you, our customers, first whilst providing exceptional care with the support of our in-depth training programmes.
We are actively collecting and monitoring our reviews and feedback for Home Care Folkestone to ensure our customers receive the best possible live in and home care service.
5 out of 5 stars, from 11 reviews
Our Home Care Folkestone branch is fully regulated and accredited by the CQC and CIW.
Every one of our carers is a dementia specialist
We are founding members of the UKHCA
Opening hours and address details
Helping Hands Folkestone, Unit 8, Town Walk, Folkestone, Kent, CT20 2AA Show on Map