Lines open at 8:00 AM on Wednesday
Lines open at 8:00 AM on Wednesday
We understand the complexities and unique situations that arise when someone needs some extra support. Providing flexible care support, our team helps people in their homes, giving them the support they need in the place they feel most comfortable.
Together, the team provides tailored home care in Harpenden, Batford, Redbourn, Wheathampstead, Blackmore End, Kimpton and the surrounding areas.
From short term support to longer term visits and live-in care, our Harpenden team can help.
We've been caring for people for decades, helping them maintain their independence and continue to live well in the homes and communities they love.
Over 155 branches across the UK means we're local to you.
Regulated by the Care Quality Commission and Care Inspectorate Wales, giving you peace of mind that we meet the highest standards of service and care.
Thousands of our customers have shared their experiences of care with us on customer review site Trustpilot with Helping Hands rated 4.7 out of 5.
We only employ those special people with the right levels of patience, empathy, and compassion to care for you as we'd want our own families to be cared for.
We know that good care means something different to each of us. That's why we take the time to get to know you and your family to understand your needs and preferences.
When finding care becomes a decision for the wider family, we can help you consider your options. We keep in touch once care is in place so we can adapt care as needs change.
Personalised one-to-one support from a fully qualified carer living with you in your home. Helping you to continue to live life on your terms.
Visits from 30 minutes a week so you can continue to live well at home. Support tailored to your needs from personal care and light housekeeping to help getting out and about.
Branch Care Manager
My role is Branch Care Manager at St Albans Branch. My role is to support the team to provide excellent person centred care to individuals...
More about Karen WesselsDivisional Director
As the Regional Care Director, it is my role to lead a hugely skilled care team operating in London, Essex and the South East, ensuring...
More about Matt BristowOur Harpenden branch is fully regulated and accredited by the CQC
Find out moreHome care can often be a daunting prospect and we understand that leaving the comfort of your own home can often create unnecessary anxiety. The solution Helping Hands offer is visiting care and support tailored to suit your needs – in the comfort of your own home.
Day or night, we can be there to provide that extra bit of support you might need, be that accompanying you to the shops or helping you with getting up and dressed in the morning.
We pride our ourselves on the ability of our branch manager being able to select the right carer to suit your practical and emotional needs. Compatible personalities are what can make the difference between a good carer and an excellent carer that you can really build a rapport with.
Over the last 30 years, we have trained live-in care team to look after those who need a bit more support at home. Our experienced carers will live with you in your home and will be there when you need them – day or night. They will make sure you are safe, looked after and comfortable, whilst still maintaining your privacy when you require.
We have expertly trained carers who are able to support those suffering from a range of difficulties including spinal injuries, Alzheimer’s and COPD, as well as mental health conditions, ME and cerebral palsy.
It’s a major step to welcome a new person into your home, so we want to make sure we suit the right carer in expertise and personality to your needs. The team will help you settle in with having your new carer around and make sure that they are the perfect fit for you.
Discover more on what is live-in care here.
Domiciliary care is more than just care, it provides you with the care you need to feel safe, secure, and independent in your home. With visits available from 30 minutes all the way up to overnight stays, the team can work with you to build a personalised care plan that gives you the support you need to remain comfortable at home.
Traditionally known as visiting care, domiciliary care gives you flexibility and control over your care. With no restrictions on visitors, mealtimes, menus or daily schedules, the details of your care are in the control of the person who matters most – you.
Understanding the symptoms of dementia can be a daunting time for all involved. But as a recognised dementia care specialist, we’ve been supporting people living with the many different variants of the condition for over 30 years – so we understand the need for consistent and personalised care.
There are over 100 different variants of dementia and they each affect people in different ways. One person may need gentle reminders to take their medication, whilst another person may need more intensive support with feeding, washing and dressing. With bespoke dementia care from the team, we provide a personalised service that is always unique to the individual, taking all of your needs, preferences and routines into account.
As we grow older, our minds and bodies change and can often have an impact on our day-to-day life. Whether you have recently received a diagnosis for a progressive condition and you are beginning to look into long-term care options, or you simply need a helping hand to help you with your household chores; elderly care from our Harpenden team ensures that you have person-centred care that caters for all of your needs.
Although it can be extremely rewarding, we understand that providing constant care for your loved one can be a lot to take on. And if you have other commitments such as children and a full time job, it can be overwhelming.
Respite care, arranged on a short-term basis, allows you to take some time away to recharge your batteries, but still have the peace of mind of knowing that your loved one is still receiving great care.
Respite care is also available if you’re due to be discharged from hospital following an illness or injury, or you would like to visit a family event such as a birthday or a wedding but don’t feel comfortable going alone. Whatever it is you need, our Harpenden team will work with you to put a personalised respite care package in place that gives you the support you need, for as long as you need it.
As a national care provider, Helping Hands are regulated by the Care Quality Commission and adhere to strict guidelines to ensure they provide a safe, professional and responsible service.
Our team at Harpenden go through full background checks, including Disclosure Barring Service (DBS) screenings, and take part in a rigorous training programme, covering aspects such as personal care, safeguarding, health & nutrition and medication administration.
Our carers are directly employed by us, meaning that we really do invest time in their training and development. We take care of everything for you so that you don’t need to worry about a thing.
| Monday | 8:00 AM - 7:00 PM |
| Tuesday | 8:00 AM - 7:00 PM |
| Wednesday | 8:00 AM - 7:00 PM |
| Thursday | 8:00 AM - 7:00 PM |
| Friday | 8:00 AM - 7:00 PM |
| Saturday | 9:00 AM - 5:30 PM |
| Sunday | 9:00 AM - 5:30 PM |
| Monday | 8:30 AM - 5:30 PM |
| Tuesday | 8:30 AM - 5:30 PM |
| Wednesday | 8:30 AM - 5:30 PM |
| Thursday | 8:30 AM - 5:30 PM |
| Friday | 8:30 AM - 5:30 PM |
| Saturday | Closed |
| Sunday | Closed |
