With plenty of open green space and museums to while away the afternoons, this quiet borough of London is the perfect place to relax and unwind from the hustle and bustle of the city centre. Lying on the Essex border, this area has a team of professional and empathetic carers from Helping Hands, who are able to support you with any of your care needs at home.
The local team are able to provide care across Gallows Corner, Havering, Hornchurch, Noak Hill, Rainham, Romford, Upminster and the surrounding areas. Call us today for more information.
Quality care provided in your own home
Home care from our Havering team offers security, mobility, and companionship.
For over 30 years, we've provided nurse-supported assistance, companionship and expert care to thousands of individuals across England and Wales. As industry leaders in home care, we know just what it takes to provide the right level of support so that you can retain your independence in the comfort of your own home.
Over 150 branches across the UK means we're local to you.
We are fully regulated
Regulated and checked by the CQC and other UK governing bodies.
2,600+ Trustpilot reviews
Endless positive reviews from customers all over the country.
Adapts around you
Flexible care plans to suit your changing needs.
30+ years of care
Founded on family values, we’ve provided expert home care since 1989.
You're in safe hands
Our carers are fully trained and checked to ensure a professional service.
We offer two types of home care:
Constant 24-hour care
One-to-one support from a fully qualified carer that lives with you. Full-time support so you can stay at home where you feel most comfortable.
In your own home
Personalised care plan
Carer to match your needs, personality and interests
Hi, I am Christien Ingrosso and I'm the Area Care Manager for the South East region.
As an area care manager, it is my role to lead a team of dedicated care experts in and around the London, Essex and South East region to ensure that the service and care we are delivering is to the highest possible standard for all our customers.
I am married and a father of two girls. I enjoy very much spending time with my family and going on walks with my dog, or as some may say he likes to walk me!
I have been fortunate enough to meet some fantastic employees throughout my time at Helping Hands. Each day I witness first-hand the determination and drive that each and all of our carers show to help our customers maintain healthy and independent lives in the familiar surroundings of their own homes.
Regional Care Director, South East
Reviews and credentials
We are actively collecting and monitoring our reviews and feedback for Havering to ensure our customers receive the best possible live in and home care service.
For over 30 years, we have been providing quality home care to individuals and families across England and Wales whilst they remain in the comfort of their own homes. It’s a special thing to be able to provide support and assistance to someone, particularly in an emergency or if they are lonely, and the local Havering team are no exception to this. They will get to know you and your preferences, tailoring your support plan entirely around you.
Whether you need a 30-minute call twice a week or hourly calls several times a day, our visiting care service is designed to be flexible and accommodating, adapting to the evolving needs of our customers. Our support includes:
Assistance with personal care, getting dressed and taking medication
Support to mobilise safely in and outside your home
Light household duties such as cleaning, vacuuming and taking out the bins
Shopping and cooking nutritious meals
General companionship and a friendly face to rely on
Dedicated live-in care for extra support
One of the great things about Helping Hands is that we’re able to offer round-the-clock live-in care for those that require more intensive support but who don’t want to move into residential care. Not only are you able to stay in your beloved home, but you have care on your terms – so you can choose what time you get up, what you have for tea and help out with making it if you wish.
In addition to this, we’ll make sure that you’re matched with the right carer for your physical and emotional needs. So, if you have Alzheimer’s but love taking a step back in time and visiting the Havering Museum every week, we’ll find a carer that has experience with your condition but who also enjoys history too.
And if you live with a spouse, partner or even a pet, we’ll take their needs into consideration too. There may be times when you prefer to have time alone or your loved one may need some respite, which is where live-in care can be so beneficial. And we’ll make sure your pet has everything they need too, from their bedding to fresh food and water.
Specialist dementia care in your home
There are lots of things to consider when you or a loved one is diagnosed with dementia – from issues with confusion to problems remembering things – but that’s where we can step in and provide the additional support you may need.
We work closely with the Dementia Action Alliance (DAA) to ensure that we provide the latest dementia care practices that not only delivers the very best care to you but also supports your family and friends too. And because our support plans are completely person-centred, your choices and existing routines are prioritised so that you can feel happy and content at home.
Elderly care so you can retain your independence
There are lots of things that change as we reach our more senior years but losing independence and autonomy should not be one of them. With elderly care from Helping Hands, your hobbies and choices are what we seek to maintain. We can help with anything that you’re struggling with, so that you and your family can rest assured that everything is taken care of. Whether that’s doing your weekly shop, helping you to water your plants or just going for a coffee and cake at your local café – we’ve got it covered.
Respite care for short breaks and holidays
Respite care from Helping Hands covers a whole host of different scenarios, including:
Covering for your regular caregiver while they take a break
Accompanying you on holiday or to a special event
Helping you to recover at home after an operation or illness
Stepping in if your caregiver needs to tend to an emergency
The main benefit of this type of care is that it allows you to continue to live your life the way you want to – either in the familiar surroundings of your own home or whilst taking a holiday by the sea – without compromising on the quality of your care.
Fully-trained carers in Havering
All of our carers complete our award-winning training programme, delivered by our in-house instructors who have many years’ experience in the care field. The modules cover moving and handling, safeguarding, dementia, first aid, personal care and medication, with carers also having to complete regular refresher training throughout their time with us.
In addition to this, our carers go through a rigorous recruitment process that includes a Disclosure Barring Service (DBS) check, character references and interview. Most importantly, we only select carers to join our team who are empathetic, compassionate and above all, genuinely care.
Helping Hands is regulated by the Care Quality Commission (CQC), the governing body who monitors all care providers in England. This ensures that care you receive is vetted and adheres to strict guidelines such as being safe, effective and responsive.
Helping Hands Home Care is registered and therefore licensed to provide services by the Care Quality Commission (ID: 1-101671690) and the Care Inspectorate Wales (certificate number: W15/00000831/O001/0001). For more information visit www.cqc.org.uk and www.careinspectorate.wales* All calls to 0843 numbers will cost you 7p per minute plus your phone company’s access charge. All calls are recorded for training purposes.