Looking for care?
Havering
This branch covers where you need care:
To learn more about how we can help call
With plenty of open green space and museums to while away the afternoons, this quiet borough of London is the perfect place to relax and unwind from the hustle and bustle of the city centre. Lying on the Essex border, this area has a team of professional and empathetic carers from Helping Hands, who are able to support you with any of your care needs at home.
The local team are able to provide care across Gallows Corner, Havering, Hornchurch, Noak Hill, Rainham, Romford, Upminster and the surrounding areas. Call us today for more information.
“I’m the Regional Clinical Lead for London and Essex. I am proud to have 20 years’ experience in care and nursing and can’t imagine that there is anything else that I would want to do more. I am passionate about proactive care and health education and I have been lucky enough not only to look after, but also work alongside so many different people – I’ve heard so many amazing and often inspiring stories. Working for Helping Hands enables me and my colleagues to support people in their own home – the place where most people want to stay for as long as they can. It’s so important and extremely rewarding.”
For over 30 years, we've been supporting people with care, nurse-supported care and companionship across England and Wales. As industry-leaders in home care, we know what it takes to provide the right level of care so that you can retain your independence in the comfort of your beloved home.
Over 100 branches across the UK means we're local to you
We are not an agency - we employ every carer directly
Get to know your carer before care starts
Family-run and experts in home care since 1989
Fully flexible care packages as your needs change
Flexible care provided in your own home with a fully qualified carer. Visits start from as little as 30 minutes up to several hourly or overnight calls throughout the week.
One-to-one support from a fully qualified care that lives with you. Full-time support so you can stay at home where you feel most comfortable.
For over 30 years, we have been providing quality care to individuals and families across England and Wales whilst they remain in the comfort of their own homes. It’s a special thing to be able to provide support and assistance to someone, particularly in an emergency or if they are lonely, and the local Havering team are no exception to this. They will get to know you and your preferences, tailoring your support plan entirely around you.
Whether you need a 30-minute call twice a week or hourly calls several times a day, our visiting care service is designed to be flexible and accommodating, adapting to the evolving needs of our customers. Our support includes:
One of the great things about Helping Hands is that we’re able to offer round-the-clock live-in care for those that require more intensive support but who don’t want to move into residential care. Not only are you able to stay in your beloved home, but you have care on your terms – so you can choose what time you get up, what you have for tea and help out with making it if you wish.
In addition to this, we’ll make sure that you’re matched with the right carer for your physical and emotional needs. So, if you have Alzheimer’s but love taking a step back in time and visiting the Havering Museum every week, we’ll find a carer that has experience with your condition but who also enjoys history too.
And if you live with a spouse, partner or even a pet, we’ll take their needs into consideration too. There may be times when you prefer to have time alone or your loved one may need some respite, which is where live-in care can be so beneficial. And we’ll make sure your pet has everything they need too, from their bedding to fresh food and water.
There are lots of things to consider when you or a loved one is diagnosed with dementia – from issues with confusion to problems remembering things – but that’s where we can step in and provide the additional support you may need.
We work closely with the Dementia Action Alliance (DAA) to ensure that we provide the latest dementia care practices that not only delivers the very best care to you but also supports your family and friends too. And because our support plans are completely person-centred, your choices and existing routines are prioritised so that you can feel happy and content at home.
There are lots of things that change as we reach our more senior years but losing independence and autonomy should not be one of them. With elderly care from Helping Hands, your hobbies and choices are what we seek to maintain. We can help with anything that you’re struggling with, so that you and your family can rest assured that everything is taken care of. Whether that’s doing your weekly shop, helping you to water your plants or just going for a coffee and cake at your local café – we’ve got it covered.
Respite care from Helping Hands covers a whole host of different scenarios, including:
The main benefit of this type of care is that it allows you to continue to live your life the way you want to – either in the familiar surroundings of your own home or whilst taking a holiday by the sea – without compromising on the quality of your care.
All of our carers complete our award-winning training programme, delivered by our in-house instructors who have many years’ experience in the care field. The modules cover moving and handling, safeguarding, dementia, first aid, personal care and medication, with carers also having to complete regular refresher training throughout their time with us.
In addition to this, our carers go through a rigorous recruitment process that includes a Disclosure Barring Service (DBS) check, character references and interview. Most importantly, we only select carers to join our team who are empathetic, compassionate and above all, genuinely care.
Helping Hands is regulated by the Care Quality Commission (CQC), the governing body who monitors all care providers in England. This ensures that care you receive is vetted and adheres to strict guidelines such as being safe, effective and responsive.
If you’d like to discuss your care needs, our friendly customer advisors are available seven days a week via telephone.
You can also pop into the local branch in Chigwell, where the team will be happy to talk through the different options available to you. If it’s a bit difficult to get the branch, they can also come to you.
Call us on 02087123933 Talk to us on live chat Request a call back
Every one of our carers is a dementia specialist
We are founding members of the UKHCA
Opening hours and address details
