Live-in care and visiting home care in Romford
Our team of expert carers based in the heart of the historic market town of Romford are fully committed to providing you or your loved one with personalised home care in Romford, Chadwell Heath, Hornchurch, Harold Wood, Upminster and the surrounding areas.
You might just need support getting out and about in the local community or help with more complex care needs; either way, our local team are here for you.
Meet Samantha Norgate, our Branch Manager
“Hello, I’m Samantha and I’m responsible for ensuring our Romford branch provides high-quality, safe and effective care at all times.
I’m also accountable for the development and growth of the branch, which is exciting as we’re continuously growing. The team of carers we have in Romford are second to none. I’m very lucky to work alongside these wonderful people.”
Home care in Romford
We’re proud to provide the Romford community with personalised, high-quality home care, ensuring the very best standards of support are consistently delivered.
Samantha and her team provide all aspects of care, from companionship and housekeeping services to more complex healthcare support for people living with advanced conditions such as Alzheimer’s, Parkinson’s, multiple sclerosis, spinal injuries and stroke aftercare.
Our Romford team are here to ensure all customers are safe, happy and comfortable in their own homes, irrespective of their personal or medical requirements.
We carefully select our carers and provide award-winning training, ensuring all our carers are up-to-date with practices, knowledge and skills, giving you and your family peace of mind.
The team at Helping Hands have been truly wonderful looking after my mother. They are very accommodating with the scheduling and all the staff are delightful company… I couldn’t ask for any more from a team providing such wonderful care… Read more
Fiona, posted on TrustPilot
Live-in care in Romford
Live-in care is a great option for those requiring a more intense level of home care, or those who prefer to be in the company of others. Our friendly and professional carers are here to provide you with the support you need. Whether it’s someone to chat to throughout the day or help with more personal care, our carers will be there around the clock.
No task is too big or too small. We’re able to help with household duties such as laundry, washing and cleaning, or you might just need a gentle reminder to take your medication. We’re here to provide you and your loved ones with the peace of mind that you are in capable and caring hands.
Domiciliary care to suit you
Domiciliary care is a viable alternative to residential care, offering high-quality care that fits around your lifestyle and routine. You might need help getting to the local café to meet a friend or a hand in the kitchen when you’d like to bake scones – our care packages are tailored around you.
We understand the thought of leaving your family home is unnerving, particularly if you’re living with a partner, family member, friend or pet. However, live-in care could be the perfect solution for the care you need in your home.
It makes me feel incredible that I can really make a difference in somebody’s life. I particularly enjoy the relationships I form and the trust that I build with my customers.
Mary, a Helping Hands carer
Specialist dementia care from our expert team
With more people living with dementia than ever, we understand the upheaval this condition can cause for everyone involved. Each case of dementia is different, but with the right support and care there’s no need for anyone living with dementia to leave their home.
Preserving your independence and routine is key to us, that’s why our team of carers go through extensive dementia training, ensuring you and your family are supported throughout this difficult time.
Elderly care that considers you
If you or your loved one is struggling with everyday tasks, have a condition you’ve developed later on in life or would like a regular friendly face around the house, elderly care is an ideal option.
Physical and mental health is important to us, that’s why our carers are here to support you with all aspects of care. Even if it’s a stroll through Coronation Gardens or a trip to the markets, we will be there for you.
Respite care in Romford
Occasionally, there may be a time for you or your loved one to have some respite care. Your usual caregiver may have their own family emergency or they’ve suddenly been taken ill. Nonetheless, our Romford carers are on hand to help.
Keeping disruption to a minimum is important to us, so we’ll meet with you and your carer to find a plan which suits you best. We’ll do our very best to match your usual routine – whether that’s breakfast at 10 a.m. prompt or an afternoon walk at 2 p.m.
There may also be instances where you need respite care at short notice, such as the following:
- Hospital discharge – We’re experts in providing quick and responsive emergency care for when you or your loved one is ready to return home
- Emergencies – We’re proud to provide urgent care in as little as 24 hours of your call
- One-off occasions – Nobody should miss out on an occasion worth celebrating, we’ll make sure you’re there and supported throughout the day/evening
Our dedicated team of carers
Fully-trained and professionally equipped for their role, you can be confident in the expert knowledge of our Romford carers. All of our carers go through regular ongoing training to ensure their practice is up to date, giving you and your family peace of mind.
Not only that, Helping Hands Romford are the first and only home care provider to be endorsed as a Centre of Excellence, recognised for their commitment to the highest standard of care.
Prior to supporting the local community, our carers are DBS checked and fully-trained to help you or your loved one remain independent in your own home, so you can rest assured you’re in good hands.
Find out more about live-in care or visiting care in Romford
If you have any questions or would like some advice on the right type of care for you, Samantha and the Romford team are here to answer any questions you may have.
To talk through your options, simply call Samantha on 01708 242 718. Our phone lines are open seven days a week.
Or if you’d like to meet in person, we can organise a meeting with you and your family at a time and place that’s convenient for you – whether it’s in Café Liberty or a park bench in Cottons Park.
You can visit our Romford team on The Broadway in Loughton, Monday to Friday, 8.30 a.m. to 5.30 p.m. (excluding bank holidays).