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Home care in Romford

4.5 Star Rating
Rated Excellent on
Trustpilot

Lines are currently closed

Existing customer
07917 325 464

Lines are currently closed

Existing customer
07917 325 464

Visiting care and home care in Romford

You might just need support getting out and about in the local community and visiting Romford Market, or help with more complex care needs due to a prolonged medical condition; either way, our local team are here for you.

We can support you with short, regular calls throughout the week with our visiting care service. This is when a private carer will pop in at an agreed time to make sure you're okay, tidy up and perhaps prepare your lunch, for example. Visiting care covers support with activities of daily living, including personal care, housework and help with medication and mobility. Alternatively, we can stay for longer if you need round-the-clock care - our live-in care service will allow you to relax in the safety and comfort of your home whilst getting 24-hour care for more complex needs.

Quality care at home

From short term support to longer term visits and live-in care, our Romford team can help.

We've been caring for people for decades, helping them maintain their independence and continue to live well in the homes and communities they love.

Branches nationwide

Over 155 branches across the UK means we're local to you.

Fully regulated

Regulated by the Care Quality Commission and Care Inspectorate Wales, giving you peace of mind that we meet the highest standards of service and care.

Rated Excellent on Trustpilot

Thousands of our customers have shared their experiences of care with us on customer review site Trustpilot with Helping Hands rated 4.7 out of 5.

Handpicked carers

We only employ those special people with the right levels of patience, empathy, and compassion to care for you as we'd want our own families to be cared for.

Care that's tailored to you

We know that good care means something different to each of us. That's why we take the time to get to know you and your family to understand your needs and preferences.

Supporting families

When finding care becomes a decision for the wider family, we can help you consider your options. We keep in touch once care is in place so we can adapt care as needs change.

Our Services
Live-in care

Personalised one-to-one support from a fully qualified carer living with you in your home. Helping you to continue to live life on your terms.

Two women smile as they walk arm-in-arm in a bright kitchen. One uses a crutch for support. Vegetables and kitchen items are visible on the worktop, and a tall chair is in the foreground.
  • Round the clock 24/7 care
  • Handpicked carers selected for their patience, kindness and empathy​
  • Peace of mind for families
Learn about live-in care
Hourly visiting care

Visits from 30 minutes a week so you can continue to live well at home. Support tailored to your needs from personal care and light housekeeping to help getting out and about.

A man in a purple uniform smiles whilst storing a bottle of milk in a kitchen cupboard; a shopping bag of food sits on the counter beside him.
  • Flexible care to suit your needs and routines
  • Support with managing conditions or medications
  • Companionship as well as care
Learn about visiting care
Meet the Romford care team
Nicola King
Nicola King

Branch Care Manager

I started at Helping Hands as a carer and worked my way to Branch Care Manager over 3 years. I lead my team to deliver...

Christien Ingrosso
Christien Ingrosso

Area Care Manager

Hi, I am Christien Ingrosso and I'm the Area Care Manager for the South East region. As an area care manager, it is my role...

Matt Bristow
Matt Bristow

Divisional Director

As the Regional Care Director, it is my role to lead a hugely skilled care team operating in London, Essex and the South East, ensuring...

Our Reviews
CQC Logo
Fully regulated by the CQC

Our Romford branch is fully regulated and accredited by the CQC

Find out more
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FAQs

Home care in Romford from our lovely team of carers can give you the independence and reassurance you need when day-to-day life starts to get difficult. We offer home care on both a visiting and live-in basis, which gives you the flexibility to have care that is tailored to your specific circumstances.

Home care in Romford from Helping Hands will vary in price, depending on your needs. Our care packages start from as little as 30 minutes per week, while at the other end of the scale we offer round-the-clock live-in care, so the cost will vary according to the level of support you choose. We’ll help you talk you through your options and the costs involved, and you’ll never have to worry about hidden fees or unexpected extras as the full price of your service will be outlined in your initial care plan.

Yes, our home care is always fully tailored to your needs, and that includes any change in circumstance that you may experience. Whether your condition deteriorates or improves, we can increase or reduce hours, change the times we visit, help out with different routines, or provide more specialist support to help you out in specific areas of daily life.

Our Romford team will always endeavour to get your care started on whichever date you require, and can often get the ball rolling within 48 hours of your initial phone call if your needs are urgent. We’ll work alongside you to ensure you’re never left feeling isolated or unsupported.

Home care in Romford begins with a call to our lovely customer support team, who will schedule a free care assessment for you in your home at a time of your choosing. From there, we’ll design a care plan that works perfectly for you and schedule a start date for your support.

Yes, every Helping Hands carer is employed by us and therefore insured, bonded and fully trained. This ensures you can always have complete peace of mind about the people who are looking after you.

You don’t ever need to worry about a carer being unavailable, as we’ll always provide cover from another member of our Romford care team – ensuring you’re never left feeling isolated or unsupported.

Branch information
Address

Studio 13, CEME Innovation Centre, Marsh Way, Rainham, RM13 8EU

Show in maps Romford Branch
Opening times
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 5:30 PM
Sunday 9:00 AM - 5:30 PM
Monday 8:30 AM - 5:30 PM
Tuesday 8:30 AM - 5:30 PM
Wednesday 8:30 AM - 5:30 PM
Thursday 8:30 AM - 5:30 PM
Friday 8:30 AM - 5:30 PM
Saturday Closed
Sunday Closed