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Open Mon - Fri: 8am - 7pm
and Sat & Sun: 9am - 6pm

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03300376958 Existing customers

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call. Our team is available from:
Mon - Fri: 8am - 7pm Sat & Sun: 9am - 5:30pm


Little and often, companionship to nursing. With branches nationwide.

National Live-in care coverage

Live-in care and visiting home care in Romford

Our team of expert carers based in the heart of the historic market town of Romford are fully committed to providing you or your loved one with personalised home care in Romford, Chadwell Heath, Hornchurch, Harold Wood, Upminster and the surrounding areas.

You might just need support getting out and about in the local community or help with more complex care needs; either way, our local team are here for you.

Meet Jo, our Area Care Manager

Jo Clifford

“Hello, I’m Jo. As the Area Care Manager for London and Essex, I am mainly responsible for ensuring that our branches have the support that they need in order to provide the best possible service for our customers, as well as engaging with customers to ensure that we stand out as one of the leading care providers in the UK.

“As a company, we understand how important it is for our customers to live safely and independently, and it’s so important that the care that we provide enables them to do just that. Here in London and Essex, we work tirelessly with each of our individual customers to ensure that the expectations of their care are exceeded every day.”

Home care in Romford

We’re proud to provide the Romford community with personalised, high-quality home care, ensuring the very best standards of support are consistently delivered.

The local team provide all aspects of care, from companionship and housekeeping services to more complex healthcare support for people living with advanced conditions such as Alzheimer’s, Parkinson’s, multiple sclerosis, spinal injuries and stroke aftercare.

Our Romford team are here to ensure all customers are safe, happy and comfortable in their own homes, irrespective of their personal or medical requirements.

We carefully select our carers and provide award-winning training, ensuring all our carers are up-to-date with practices, knowledge and skills, giving you and your family peace of mind.

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The team at Helping Hands have been truly wonderful looking after my mother. They are very accommodating with the scheduling and all the staff are delightful company… I couldn’t ask for any more from a team providing such wonderful careRead more

Fiona, posted on TrustPilot

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Live-in care in Romford

Live-in care is a great option for those requiring a more intense level of home care, or those who prefer to be in the company of others. Our friendly and professional carers are here to provide you with the support you need. Whether it’s someone to chat to throughout the day or help with more personal care, our carers will be there around the clock.

No task is too big or too small. We’re able to help with household duties such as laundry, washing and cleaning, or you might just need a gentle reminder to take your medication. We’re here to provide you and your loved ones with the peace of mind that you are in capable and caring hands.

Discover more on what is live-in care here.

Domiciliary care to suit you

Domiciliary care is a viable alternative to residential care, offering high-quality care that fits around your lifestyle and routine. You might need help getting to the local café to meet a friend or a hand in the kitchen when you’d like to bake scones – our care packages are tailored around you.

We understand the thought of leaving your family home is unnerving, particularly if you’re living with a partner, family member, friend or pet. However, live-in care could be the perfect solution for the care you need in your home.

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It makes me feel incredible that I can really make a difference in somebody’s life. I particularly enjoy the relationships I form and the trust that I build with my customers.

Mary, a Helping Hands carer

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Specialist dementia care from our expert team

With more people living with dementia than ever, we understand the upheaval this condition can cause for everyone involved. Each case of dementia is different, but with the right support and care there’s no need for anyone living with dementia to leave their home.

Preserving your independence and routine is key to us, that’s why our team of carers go through extensive dementia training, ensuring you and your family are supported throughout this difficult time.

Elderly care that considers you

If you or your loved one is struggling with everyday tasks, have a condition you’ve developed later on in life or would like a regular friendly face around the house, elderly care is an ideal option.

Physical and mental health is important to us, that’s why our carers are here to support you with all aspects of care. Even if it’s a stroll through Coronation Gardens or a trip to the markets, we will be there for you.

Respite care in Romford

Occasionally, there may be a time for you or your loved one to have some respite care. Your usual caregiver may have their own family emergency or they’ve suddenly been taken ill. Nonetheless, our Romford carers are on hand to help.

Keeping disruption to a minimum is important to us, so we’ll meet with you and your carer to find a plan which suits you best. We’ll do our very best to match your usual routine – whether that’s breakfast at 10 a.m. prompt or an afternoon walk at 2 p.m.

There may also be instances where you need respite care at short notice, such as the following:

  • Hospital discharge – We’re experts in providing quick and responsive emergency care for when you or your loved one is ready to return home
  • Emergencies – We’re proud to provide urgent care in as little as 24 hours of your call
  • One-off occasions – Nobody should miss out on an occasion worth celebrating, we’ll make sure you’re there and supported throughout the day/evening

Our dedicated team of carers

Fully-trained and professionally equipped for their role, you can be confident in the expert knowledge of our Romford carers. All of our carers go through regular ongoing training to ensure their practice is up to date, giving you and your family peace of mind.

Not only that, Helping Hands Romford are the first and only home care provider to be endorsed as a Centre of Excellence, recognised for their commitment to the highest standard of care.

Prior to supporting the local community, our carers are DBS checked and fully-trained to help you or your loved one remain independent in your own home, so you can rest assured you’re in good hands.

Find out more about live-in care or visiting care in Romford

If you have any questions or would like some advice on the right type of care for you, the Romford team are here to answer any questions you may have. Our phone lines are open seven days a week.

Or if you’d like to meet in person, we can organise a meeting with you and your family at a time and place that’s convenient for you – whether it’s in Café Liberty or a park bench in Cottons Park.

You can visit our Romford team on The Broadway in Loughton, Monday to Friday, 8.30 a.m. to 5.30 p.m. (excluding bank holidays).

Opening Hours
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 9:00 AM - 6:00 PM


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