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Your nearest branch: Truro
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Existing customer
01872 306607
Your nearest branch: Truro
Speak to our team today

Lines are currently closed

Existing customer
01872 306607

Visiting care and home care in Hayle

Hayle sits in an enviable spot – on the edge of a beautiful estuary that leads into St Ives Bay, just south of three miles of golden Cornish beaches. Hayle has an impressive history too; an industrial heartland during the county’s mining boom, the area was awarded World Heritage status in 2006.

Helping Hands already has a strong presence in the beautiful county of Cornwall, however we felt it was time we explored a little further and brought our exceptional visiting and live-in care services to even more people locally. Our heritage is impressive too – in fact we’ve been delivering the highest quality home care in England and Wales since 1989, with our services fully regulated by the Care Quality Commission and Care Inspectorate Wales.

GET THE INFORMATION YOU NEED
Branch information

View your local branches details including location, opening times and services offered.

Understanding care costs

Get a clear overview of costs and what affects pricing, so you can plan with confidence.

Not sure what type of care you need? Request a brochure and read about our services in your own time.

Quality care supporting families in Hayle

Our carers provide a wide range of support across Hayle, from short-term help to ongoing visiting care and live-in care.

We've been caring for people for decades, helping them maintain their independence and continue to live well in the homes and communities they love.

Why families choose us

  • National care provider with 155+ branches
  • CQC regulated services
  • Thousands of 5-star reviews from families
  • Carefully selected carers with compassion and empathy
  • Flexible support tailored to individual needs
  • Home care services available in Hayle
    Live-in care

    Personalised one-to-one support from a fully qualified carer living with you in your home. Helping you to continue to live life on your terms.

    Two women smile as they walk arm-in-arm in a bright kitchen. One uses a crutch for support. Vegetables and kitchen items are visible on the worktop, and a tall chair is in the foreground.
    • Round the clock 24/7 care
    • Handpicked carers selected for their patience, kindness and empathy​
    • Peace of mind for families
    Learn about live-in care
    Hourly visiting care

    Visits from 30 minutes a week so you can continue to live well at home. Support tailored to your needs from personal care and light housekeeping to help getting out and about.

    A man in a purple uniform smiles whilst storing a bottle of milk in a kitchen cupboard; a shopping bag of food sits on the counter beside him.
    • Flexible care to suit your needs and routines
    • Support with managing conditions or medications
    • Companionship as well as care
    Learn about visiting care
    GET THE INFORMATION YOU NEED
    Branch information

    View your local branches details including location, opening times and services offered.

    Understanding care costs

    Get a clear overview of costs and what affects pricing, so you can plan with confidence.

    Not sure what type of care you need? Request a brochure and read about our services in your own time.

    Supporting people living in Hayle

    While we do not have a physical branch in Hayle, care in the area is coordinated by our Truro branch, working with carers who support people across the local community.

    Victoria Tugwell
    Victoria Tugwell

    Branch Care Manager

    Victoria is the Branch Care Manager at Truro.

    Amba Steen
    Amba Steen

    Area Care Manager

    Amba is the Area Care Manager at Truro.

    Sophie Parker
    Sophie Parker

    Head of Operations

    My main roles and responsibilties as Area Care Manager are to oversee and improve the running of the branches within the South West. I am...

    More about Sophie Parker
    Adam Wilkins
    Adam Wilkins

    Divisional Director

    Hi, I'm Adam and as Divisional Director, I'm responsible for making sure that all the customers we help are looked after brilliantly. In order to...

    More about Adam Wilkins
    What families say about our care
    CQC Logo
    Fully regulated care supporting Hayle

    Care services supporting families in Hayle are delivered by our Truro branch, which is fully regulated by the CQC.

    Find out more
    A carer in a lavender uniform makes a bed whilst an older woman in a beige dressing gown smiles in the background. The room has warm lighting, a wooden bedside table, and stone walls.
    High quality home care in Hayle

    Home care is special and always personalised to you. You’ll never have to worry about not being in your own beloved home anymore or having different carers every day. Helping Hands works tirelessly to ensure you have the same carers whenever possible, so that you get the chance to bond with them and know who’s coming into your home. They’ll quickly become a friend who you’re happy to see, whether they’re with you every day, for a short-term respite, or so your loved ones get the chance of a break.

    Two women stand by an open car boot. One woman, smiling, lifts reusable shopping bags filled with groceries whilst the other woman watches. They appear to be unloading after shopping.
    24/7 live in care support

    Live-in care means you’re never left alone at home. This is highly reassuring, not just for you but also for your loved ones, especially if they live some distance away. You’ll receive around-the-clock support with every aspect of your daily routine, such as your personal care, food preparation, medication management, and housework, and most importantly, companionship whenever you require it. Live-in care compares favourably to care home fees, and being able to remain living in the place you love is priceless.

    A carer in a purple uniform smiles and holds hands with an elderly woman, providing comfort and support in a cosy, well-lit living room.
    Why Helping Hands is better than a care agency in Hayle

    Care agencies can have negative connotations attached to them, such as hidden charges, referral fees, and a lack of support for both carers and customers. We’re proud to say we’ve never been a care agency – Helping Hands is a private home care company, established more than 30 years ago to support our customers to live as independently as possible in the comfort of their own homes. We offer a completely managed service; from your first phone call to us, we’ll take care of all the practicalities so you don’t have to.

    A carer helps an older man put on a grey dressing gown in a cosy bedroom. The man wears navy blue pyjamas, and there is a framed photo on the chest of drawers and stone walls in the background.
    Qualified carers providing a variety of care services in Hayle

    Our carers are amazing at what they do. They provide comprehensive care and support to anyone who needs it in Hayle and the surrounding area, as well as across England and Wales. We consider our carers to be the real heart of our business, because they go above and beyond to make sure that every aspect of our customers’ needs are attended to. This isn’t a coincidence though – we select people to join us who display kind and compassionate qualities, then train and assess them to make sure they are ready to go into our customers’ homes.

    Supporting communities across Hayle

    Our carers provide home care in Hayle and nearby areas including these locations.

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    FAQs

    Home care in Hayle is professional support provided in your own home, helping you or a loved one stay safe, comfortable and independent without needing to move into residential care. It can be arranged as regular visiting care, occasional support, respite care, or full-time live-in care, depending on your needs.

    With Helping Hands, care is built around your routine, so support can include anything from help getting up in the morning to companionship, meal preparation, medication prompts, mobility support and personal care.

    Home care can include a wide range of practical, personal and emotional support. This may include help with washing, dressing, toileting, medication prompts, preparing meals, light housework, shopping, attending appointments, mobility support and companionship.

    Care can be flexible, from short visits during the week to several visits a day or live-in care. The right level of support will depend on your needs, routines and preferences.

    A carer can help with everyday tasks that have become difficult to manage alone. This might include getting in and out of bed, washing and dressing, preparing meals, moving safely around the home, taking medication, keeping the house tidy, going shopping, attending appointments or simply having someone there for companionship.

    The aim is to provide the right amount of support while helping you maintain independence, dignity and confidence at home.

    The cost of home care in Hayle depends on the type and amount of support you need. Helping Hands’ visiting care prices currently start from £32.40 per hour, with visits available from 30 minutes, and live-in care currently starts from £1,675 per week for one person. A call-out or travel charge may also apply.

    Because everyone’s needs are different, the best way to get an accurate price is to arrange a care assessment. This helps create a tailored care plan and a clear breakdown of costs before care begins.

    Home care can be cheaper than a care home, especially if you only need support for part of the day or a few times a week. Age UK says privately arranged home care can cost around £25 per hour, while residential care averages around £949 per week and nursing home care around £1,267 per week, although costs vary by area and needs.

    For people who need round-the-clock support, live-in care may be closer in cost to residential care, but it allows you to remain in your own home, keep familiar routines and receive one-to-one support.

    Yes. Helping Hands states that its service is regulated by the Care Quality Commission, or CQC, in England and the Care Inspectorate Wales, or CIW, in Wales. These regulators monitor care providers to make sure they meet required standards for safety, quality and care delivery.

    Individual branch ratings can vary, so it is always worth checking the relevant local branch profile when arranging care in Hayle.

    Home care in Hayle can often be arranged quickly, depending on your needs, location and carer availability. In many cases, care can begin within a few days, and urgent support may be possible sooner following an assessment.

    The first step is usually a conversation about your situation, followed by a care assessment and a personalised care plan. This helps make sure the right support is in place from the start.

    Speak to our care team

    If you're exploring care options in Hayle, our team can help you understand the support available and answer any questions you may have. Call our care team today.

    01872 464412
    Branch information
    Address

    A214 and A219 Victoria Advent House, Station Approach, Victoria, Roche, Hayle, PL26 8LG

    Show in maps Hayle Branch
    Opening times
    Monday 8:00 AM - 7:00 PM
    Tuesday 8:00 AM - 7:00 PM
    Wednesday 8:00 AM - 7:00 PM
    Thursday 8:00 AM - 7:00 PM
    Friday 8:00 AM - 7:00 PM
    Saturday 9:00 AM - 5:30 PM
    Sunday 9:00 AM - 5:30 PM
    Monday 8:30 AM - 5:30 PM
    Tuesday 8:30 AM - 5:30 PM
    Wednesday 8:30 AM - 5:30 PM
    Thursday 8:30 AM - 5:30 PM
    Friday 8:30 AM - 5:30 PM
    Saturday Closed
    Sunday Closed