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CQC & CIW Regulated

Receive care in 24 hours

Rated Excellent on

Industry leading carer training

Home care in Matlock

Rated Excellent on

Lines open until 7:00 PM

New customer

Lines open at 8:30 AM today

Existing customer

01246 382729

Lines open until 7:00 PM

New customer

Lines open at 8:30 AM today

Existing customer

01246 382729

Visiting care and home care in Matlock

Our Matlock team can provide dedicated home care to people with a wide variety of support needs. Whether you’re living with a complex medical condition that requires specialist attention, or simply need someone to pop in a few times a week to help with the housework and provide a bit of companionship, our wonderful carers would love to assist. We passionately believe that when the need for additional support arises, remaining at home is nearly always the best option.

Home care gives you flexibility over the type and level of support you receive, as well as allowing you to continue living life on your own terms and to the beat of your own drum. We’d love to hear how we can help you or a loved one to continue enjoying the quality of life you deserve through our person-centred, CQC-regulated home care services.

A smiling elderly woman opens her front door to a carer who stands outside, holding a shopping bag filled with food and flowers. The scene is bright and welcoming, with greenery visible in the foreground.

Quality care at home

From short term support to longer term visits and live-in care, our Matlock team can help.

We've been caring for people for decades, helping them maintain their independence and continue to live well in the homes and communities they love.

Branches nationwide

Over 155 branches across the UK means we're local to you.

Fully regulated

Regulated by the Care Quality Commission and Care Inspectorate Wales, giving you peace of mind that we meet the highest standards of service and care.

Rated Excellent on Trustpilot

Thousands of our customers have shared their experiences of care with us on customer review site Trustpilot with Helping Hands rated 4.7 out of 5.

Handpicked carers

We only employ those special people with the right levels of patience, empathy, and compassion to care for you as we'd want our own families to be cared for.

Care that's tailored to you

We know that good care means something different to each of us. That's why we take the time to get to know you and your family to understand your needs and preferences.

Supporting families

When finding care becomes a decision for the wider family, we can help you consider your options. We keep in touch once care is in place so we can adapt care as needs change.

Our Services

Live-in care

Personalised one-to-one support from a fully qualified carer living with you in your home. Helping you to continue to live life on your terms.

Two women smile as they walk arm-in-arm in a bright kitchen. One uses a crutch for support. Vegetables and kitchen items are visible on the worktop, and a tall chair is in the foreground.

Round the clock 24/7 care
Handpicked carers selected for their patience, kindness and empathy
Peace of mind for families

Learn about live-in care

Hourly visiting care

Visits from 30 minutes a week so you can continue to live well at home. Support tailored to your needs from personal care and light housekeeping to help getting out and about.

A man in a purple uniform smiles whilst storing a bottle of milk in a kitchen cupboard; a shopping bag of food sits on the counter beside him.

Flexible care to suit your needs and routines
Support with managing conditions or medications
Companionship as well as care

Learn about visiting care

Meet the Matlock care team

natalie.musson@helpinghands.co.uk

Branch Care Manager

Alexandra Flynn

Branch Care Manager

Matt Bristow

Divisional Director

Our Reviews

Fully regulated by the CQC

Our Matlock branch is fully regulated and accredited by the CQC

Find out more

A carer in a lavender uniform makes a bed whilst an older woman in a beige dressing gown smiles in the background. The room has warm lighting, a wooden bedside table, and stone walls.

High quality home care in Matlock

A care plan with Helping Hands is fully tailored to your personal needs, meaning you won’t have to worry about ever being left feeling isolated or unsupported. We pride ourselves on our person-centred approach to our care – your package of care is in your hands, from setting your own bed-times to choosing what meals you’d like your carer to prepare for you. We know that everyone’s on their own unique care journey, which is why our care experts in Matlock will provide you with an assessment of your needs and take the time to fully understand your condition and circumstances before offering you a care plan that gives you the perfect type and level of support.

Two women stand by an open car boot. One woman, smiling, lifts reusable shopping bags filled with groceries whilst the other woman watches. They appear to be unloading after shopping.

24/7 live in care support

One of the areas of care in which our Matlock team specialise is live-in care, where one of our wonderful carers will come to your home and provide round-the-clock support. Live-in care is a great option for anyone who might need constant attention and assistance, but doesn’t wish to move into a residential care home. Inviting a stranger into your home to live with you can be a daunting step to take, which is why we put steps in place to help you choose a live-in carer who matches your personality and interests – meaning you’ll have a trusted companion, as well as a compassionate carer. Your live-in carer will be able to assist around the home in just about any way you might require, from helping you dress, bathe and toilet, to preparing delicious meals and taking the dog for a walk.

A carer in a purple uniform smiles and holds hands with an elderly woman, providing comfort and support in a cosy, well-lit living room.

Why Helping Hands is better than a care agency in Matlock

We’re a private care provider rather than a care agency, which means that we never hire carers externally and your care will never include any unexpected costs or hidden fees. Many agencies will simply introduce you to a carer and then expect you to handle paying them, which means a lot of fiddly, time-consuming paperwork on your behalf. We firmly believe that home care should be as straightforward and stress-free as possible, so from the get-go we’ll handle every aspect of your care – including providing cover if your regular carers are unable to attend their scheduled visits. We also guarantee that all of our carers are enhanced-DBS checked, and have received our industry-leading carer training.

A carer helps an older man put on a grey dressing gown in a cosy bedroom. The man wears navy blue pyjamas, and there is a framed photo on the chest of drawers and stone walls in the background.

Qualified carers providing a variety of care services in Matlock

Our wonderful Matlock carers truly are exceptional people who are passionate about helping every customer to experience the best possible quality of life. We’re extremely selective about who we recruit to be a Helping Hands carer, only ever hiring people who share our company-wide values of kindness, compassion and empathy, and every new carer must undergo rigorous background checks before starting with us to ensure they’ll be a perfect fit for you. Then, when they join the team, all carers enrol on our industry-leading carer training programme, which equips them to provide a wide range of care services to people with varying needs.

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Branch information

Address

Helping Hands Chesterfield, Zoopla, Tapton Park Innovation Centre, Brimington Road, Chesterfield, S41 0TZ

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Monday	8:00 AM - 7:00 PM
Tuesday	8:00 AM - 7:00 PM
Wednesday	8:00 AM - 7:00 PM
Thursday	8:00 AM - 7:00 PM
Friday	8:00 AM - 7:00 PM
Saturday	9:00 AM - 5:30 PM
Sunday	9:00 AM - 5:30 PM

Monday	8:30 AM - 5:30 PM
Tuesday	8:30 AM - 5:30 PM
Wednesday	8:30 AM - 5:30 PM
Thursday	8:30 AM - 5:30 PM
Friday	8:30 AM - 5:30 PM
Saturday	Closed
Sunday	Closed

Other care covered

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