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Home care in Mayfield

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5,150+ reviews on

Excellent | 5,150+ reviews

Your nearest branch: Tunbridge Wells

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Lines open until 5:30 PM

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Existing customer

01892 335234

Your nearest branch: Tunbridge Wells

Speak to our team today

Lines open until 5:30 PM

New customer

Lines are currently closed

Existing customer

01892 335234

Visiting care and home care in Mayfield

Helping Hands have been supporting people to live as comfortably and independently as possible in their own homes since we were established in 1989. We’re proud to help our customers to live well in the place they love the most, avoiding the need to move into residential care.

Our fully regulated home care in and around Mayfield builds on our existing services in East Sussex, and our long history explains why we’re the UK’s most trusted home care provider. Mayfield celebrates the best of the past and present, just like we do!

GET THE INFORMATION YOU NEED

Branch information

View your local branches details including location, opening times and services offered.

Understanding care costs

Get a clear overview of costs and what affects pricing, so you can plan with confidence.

Not sure what type of care you need? Request a brochure and read about our services in your own time.

Quality care supporting families in Mayfield

Our carers provide a wide range of support across Mayfield, from short-term help to ongoing visiting care and live-in care.

We've been caring for people for decades, helping them maintain their independence and continue to live well in the homes and communities they love.

Why families choose us

National care provider with 155+ branches

CQC regulated services

Thousands of 5-star reviews from families

Carefully selected carers with compassion and empathy

Flexible support tailored to individual needs

Home care services available in Mayfield

Live-in care

Personalised one-to-one support from a fully qualified carer living with you in your home. Helping you to continue to live life on your terms.

Two women smile as they walk arm-in-arm in a bright kitchen. One uses a crutch for support. Vegetables and kitchen items are visible on the worktop, and a tall chair is in the foreground.

Round the clock 24/7 care
Handpicked carers selected for their patience, kindness and empathy
Peace of mind for families

Learn about live-in care

Hourly visiting care

Visits from 30 minutes a week so you can continue to live well at home. Support tailored to your needs from personal care and light housekeeping to help getting out and about.

A man in a purple uniform smiles whilst storing a bottle of milk in a kitchen cupboard; a shopping bag of food sits on the counter beside him.

Flexible care to suit your needs and routines
Support with managing conditions or medications
Companionship as well as care

Learn about visiting care

GET THE INFORMATION YOU NEED

Branch information

View your local branches details including location, opening times and services offered.

Understanding care costs

Get a clear overview of costs and what affects pricing, so you can plan with confidence.

Not sure what type of care you need? Request a brochure and read about our services in your own time.

Supporting people living in Mayfield

While we do not have a physical branch in Mayfield, care in the area is coordinated by our Tunbridge Wells branch, working with carers who support people across the local community.

Alison Jones

Area Care Manager

As an area care manager, I have operational and financial responsibility for the branches in my region. It is my role to lead and motivate...

More about Alison Jones

Paul Sewell

Head of Operations

Paul Sewell is the Head of Operations for East.

Matt Bristow

Divisional Director

As the Divisional Director, it is my role to lead a hugely skilled care team operating in London, Essex and the South East, ensuring the...

More about Matt Bristow

What families say about our care

Fully regulated care supporting Mayfield

Care services supporting families in Mayfield are delivered by our Tunbridge Wells branch, which is fully regulated by the CQC.

Find out more

A carer in a lavender uniform makes a bed whilst an older woman in a beige dressing gown smiles in the background. The room has warm lighting, a wooden bedside table, and stone walls.

High quality home care in Mayfield

We pride ourselves on delivering only the very highest quality home care. We’ve spent decades supporting people in the homes they love, utilising our experience and dedicating ourselves to our customers. Whether you need us for an hour a week or several times a day we’ll keep you at the centre of your care experience at all times. They’ll help you both in your home and to enjoy your local community.

Two women stand by an open car boot. One woman, smiling, lifts reusable shopping bags filled with groceries whilst the other woman watches. They appear to be unloading after shopping.

24/7 live in care support

Having someone living in your home with you offers an even higher level of support. Knowing you’re never alone at home gives you and your loved ones complete peace of mind, especially if you’re living far apart. Just as with our visiting care, live-in care will see you receive support with all of your practical care needs, but your live-in carer will have the time to sit with you and offer continual companionship.

A carer in a purple uniform smiles and holds hands with an elderly woman, providing comfort and support in a cosy, well-lit living room.

Why Helping Hands is better than a care agency in Mayfield

We’ve never been a care agency and that’s relevant for so many reasons. Care agencies aren’t regulated by the Care Quality Commission as we are, which means they’re not held up to the scrutiny of a regulatory body. We’re proud to be fully regulated as it means our customers know that we’ll always deliver the very highest standards of care across England and Wales.

A carer helps an older man put on a grey dressing gown in a cosy bedroom. The man wears navy blue pyjamas, and there is a framed photo on the chest of drawers and stone walls in the background.

Qualified carers providing a variety of care services in Mayfield

Our carers are the heart of Helping Hands and we look after them as well as they look after you. We only choose the very best people to join us because we want you to have the very best care – it’s no more complicated than that. We train them to know what to do in every circumstance, while building on their existing knowledge and qualities. This way we ensure they will always deliver the highest quality care.

Supporting communities across Mayfield

Our carers provide home care in Mayfield and nearby areas including these locations.

FAQs

Home care in Mayfield is professional support provided in your own home, helping you or a loved one stay safe, comfortable and independent without needing to move into residential care. It can be arranged as regular visiting care, occasional support, respite care, or full-time live-in care, depending on your needs.

With Helping Hands, care is built around your routine, so support can include anything from help getting up in the morning to companionship, meal preparation, medication prompts, mobility support and personal care.

Home care can include a wide range of practical, personal and emotional support. This may include help with washing, dressing, toileting, medication prompts, preparing meals, light housework, shopping, attending appointments, mobility support and companionship.

Care can be flexible, from short visits during the week to several visits a day or live-in care. The right level of support will depend on your needs, routines and preferences.

A carer can help with everyday tasks that have become difficult to manage alone. This might include getting in and out of bed, washing and dressing, preparing meals, moving safely around the home, taking medication, keeping the house tidy, going shopping, attending appointments or simply having someone there for companionship.

The aim is to provide the right amount of support while helping you maintain independence, dignity and confidence at home.

The cost of home care in Mayfield depends on the type and amount of support you need. Helping Hands’ visiting care prices currently start from £32.40 per hour, with visits available from 30 minutes, and live-in care currently starts from £1,675 per week for one person. A call-out or travel charge may also apply.

Because everyone’s needs are different, the best way to get an accurate price is to arrange a care assessment. This helps create a tailored care plan and a clear breakdown of costs before care begins.

Home care can be cheaper than a care home, especially if you only need support for part of the day or a few times a week. Age UK says privately arranged home care can cost around £25 per hour, while residential care averages around £949 per week and nursing home care around £1,267 per week, although costs vary by area and needs.

For people who need round-the-clock support, live-in care may be closer in cost to residential care, but it allows you to remain in your own home, keep familiar routines and receive one-to-one support.

Yes. Helping Hands states that its service is regulated by the Care Quality Commission, or CQC, in England and the Care Inspectorate Wales, or CIW, in Wales. These regulators monitor care providers to make sure they meet required standards for safety, quality and care delivery.

Individual branch ratings can vary, so it is always worth checking the relevant local branch profile when arranging care in Mayfield.

Home care in Mayfield can often be arranged quickly, depending on your needs, location and carer availability. In many cases, care can begin within a few days, and urgent support may be possible sooner following an assessment.

The first step is usually a conversation about your situation, followed by a care assessment and a personalised care plan. This helps make sure the right support is in place from the start.

Speak to our care team

If you're exploring care options in Mayfield, our team can help you understand the support available and answer any questions you may have. Call our care team today.

01892 628232

Branch information

Address

Helping Hands Tunbridge Wells, 42 Monson Road, Mayfield, TN1 1LU

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Monday	8:00 AM - 7:00 PM
Tuesday	8:00 AM - 7:00 PM
Wednesday	8:00 AM - 7:00 PM
Thursday	8:00 AM - 7:00 PM
Friday	8:00 AM - 7:00 PM
Saturday	9:00 AM - 5:30 PM
Sunday	9:00 AM - 5:30 PM

Monday	8:30 AM - 5:30 PM
Tuesday	8:30 AM - 5:30 PM
Wednesday	8:30 AM - 5:30 PM
Thursday	8:30 AM - 5:30 PM
Friday	8:30 AM - 5:30 PM
Saturday	Closed
Sunday	Closed

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Home care in Mayfield