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Home care in Middlesbrough

4.5 Star Rating
Rated Excellent on
Trustpilot

Lines open at 8:00 AM on Wednesday

New customer

Lines open at 8:30 AM on Wednesday

Existing customer
01642 049950

Lines open at 8:00 AM on Wednesday

New customer

Lines open at 8:30 AM on Wednesday

Existing customer
01642 049950

Visiting care and home care in Middlesbrough

As a small town in the North East of England, Middlesbrough has played a big part in the development of our world. As the steel export for the Sydney Harbour Bridge and the birthplace of one of the most famous maritime explorers in History – Captain James Cook – it is now also home to a dedicated team of Helping Hands carers.

Helping Hands in Middlesbrough are here to support your loved one with CQC regulated visiting care from as little as 30 minutes per week, to live-in care for full-time assistance. Every package is tailored to the customer, so you can feel assured that you are in control of the frequency of support you receive, as well as the fact that your carer will be matched to you by their suitability for both your condition and personality.

A smiling elderly woman opens her front door to a carer who stands outside, holding a shopping bag filled with food and flowers. The scene is bright and welcoming, with greenery visible in the foreground.
Quality care at home

From short term support to longer term visits and live-in care, our Middlesbrough team can help.

We've been caring for people for decades, helping them maintain their independence and continue to live well in the homes and communities they love.

Branches nationwide

Over 155 branches across the UK means we're local to you.

Fully regulated

Regulated by the Care Quality Commission and Care Inspectorate Wales, giving you peace of mind that we meet the highest standards of service and care.

Rated Excellent on Trustpilot

Thousands of our customers have shared their experiences of care with us on customer review site Trustpilot with Helping Hands rated 4.7 out of 5.

Handpicked carers

We only employ those special people with the right levels of patience, empathy, and compassion to care for you as we'd want our own families to be cared for.

Care that's tailored to you

We know that good care means something different to each of us. That's why we take the time to get to know you and your family to understand your needs and preferences.

Supporting families

When finding care becomes a decision for the wider family, we can help you consider your options. We keep in touch once care is in place so we can adapt care as needs change.

Our Services
Live-in care

Personalised one-to-one support from a fully qualified carer living with you in your home. Helping you to continue to live life on your terms.

Two women smile as they walk arm-in-arm in a bright kitchen. One uses a crutch for support. Vegetables and kitchen items are visible on the worktop, and a tall chair is in the foreground.
  • Round the clock 24/7 care
  • Handpicked carers selected for their patience, kindness and empathy​
  • Peace of mind for families
Learn about live-in care
Hourly visiting care

Visits from 30 minutes a week so you can continue to live well at home. Support tailored to your needs from personal care and light housekeeping to help getting out and about.

A man in a purple uniform smiles whilst storing a bottle of milk in a kitchen cupboard; a shopping bag of food sits on the counter beside him.
  • Flexible care to suit your needs and routines
  • Support with managing conditions or medications
  • Companionship as well as care
Learn about visiting care
Meet the Middlesbrough care team
Susan Lawn
Susan Lawn

Branch Care Manager

As Branch Manager it is my responsibility to ensure the safe and effective day to day management of the branch, providing guidance and support to...

Michelle Dutton
Michelle Dutton

Area Care Manager

I am currently the area care manager for North 1 region and I lead and inspire a fantastic team of branch managers who all share...

Matt Bristow
Matt Bristow

Divisional Director

As the Regional Care Director, it is my role to lead a hugely skilled care team operating in London, Essex and the South East, ensuring...

Our Reviews
CQC Logo
Fully regulated by the CQC

Our Middlesbrough branch is fully regulated and accredited by the CQC

Find out more
A carer in a lavender uniform makes a bed whilst an older woman in a beige dressing gown smiles in the background. The room has warm lighting, a wooden bedside table, and stone walls.
Home care Middlesbrough - care to suit you

Here at Helping Hands, we’ve been providing industry-leading home care to thousands of families across England and Wales for over 30 years. And as a result, we know exactly what it takes to provide high-quality care. We understand how important it is to feel safe, comfortable and independent in your own home; that’s why our Middlesbrough team will work with you to build a package of care that is focussed entirely around you and your needs.

Whether you are living alone, as a couple or with your beloved pet, our aim is to ensure that you have the support you need, whenever you need it. We understand that, regardless of your condition, everybody has their own individual care needs that can change at any time. With our flexible care packages, we will work around you to ensure that you never have to compromise on your care or independence - no matter what the circumstance is.

Two women stand by an open car boot. One woman, smiling, lifts reusable shopping bags filled with groceries whilst the other woman watches. They appear to be unloading after shopping.
Live in care Middlesbrough - tailored to support you

With live-in care from our Middlesbrough team, you will have round-the-clock support to ensure that you can continue to live comfortably and independently in your own home. As an ideal alternative to residential care, live-in care in Middlesbrough gives you the freedom to decide how to live your life.

And it’s not just practical support that we help with – your mental wellbeing is important to us too. It’s important that you are able to continue to do the things that you enjoy the most, so whether you enjoy heading to the Riverside to cheer on the Boro or take in the views from the top of Roseberry Topping, we’ll be right there with you.

Read more on what is live in care here.

A carer in a purple uniform smiles and holds hands with an elderly woman, providing comfort and support in a cosy, well-lit living room.
The difference between Helping Hands and a care agency in Middlesbrough

Using a private home care provider such as Helping Hands is a much more straightforward, stress-free option than turning to a care agency. We employ all of our carers directly, which means that we pay their salary, give them comprehensive training, take care of all the behind-the-scenes admin, and won’t surprise you with any hidden costs or unexpected fees. With Helping Hands, what you see is what you get. We’ll also be able to provide you with a more comprehensive, flexible care plan that is completely tailored to your specific needs and wishes.

As one of the leading home care providers in the UK, we know exactly what it takes to provide high-quality care – and we’ve been doing it for over 30 years! With a team of expert carers that are fully-trained in moving & handling, safeguarding, equality & diversity, medication administration and many more, each of our carers are qualified, experienced and naturally amazing people.

Prior to employment, each of our carers go through a fine-tuned recruitment process and they also receive full background checks, including Disclosure Barring Service (DBS) screenings, as well as regular training refresher courses to ensure that they are always at their full potential.

We are proud to be the only home care provider to be endorsed as a Centre of Excellence by Skills for Care, and we are also fully licensed by the Care Quality Commission (CQC).

A carer helps an older man put on a grey dressing gown in a cosy bedroom. The man wears navy blue pyjamas, and there is a framed photo on the chest of drawers and stone walls in the background.
Respite care for short-term care

Care needs can arise at any time, and sometimes they can change at such short notice that finding an alternative seems almost impossible. But with respite care packages from our Middlesbrough team, we can swiftly put a package of care in place to ensure that you continue to get the support you need with no compromise to your usual routines.

Respite care is available to you for many reasons; you may be looking to take a trip to one of the villages of the nearby North York Moors, or perhaps your usual caregiver is going away and you need some temporary support until they come home. Regardless of what it is you need, our team in Middlesbrough will step in to ensure that you have the same high-quality, person-centred care whenever you need it, for as long as you need it.

Local updates
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An older woman with short blonde hair, wearing a light blue cardigan, smiles while sitting at an outdoor table with another person. A potted plant with pink flowers and cups are on the table.
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Branch information
Address

Suite 118-119 Cleveland Business Centre, Oak Street, Middlesbrough, TS1 1RQ

Show in maps Middlesbrough Branch
Opening times
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 5:30 PM
Sunday 9:00 AM - 5:30 PM
Monday 8:30 AM - 5:30 PM
Tuesday 8:30 AM - 5:30 PM
Wednesday 8:30 AM - 5:30 PM
Thursday 8:30 AM - 5:30 PM
Friday 8:30 AM - 5:30 PM
Saturday Closed
Sunday Closed