Dementia care in -under-Lyme Newcastle
High quality care in Newcastle-under-Lyme from Helping Hands
At Helping Hands, our transformative care has been enabling our customers to remain independent, comfortable and secure at home since 1989. In that time, we’ve given tens of thousands of people access to a better quality of life for a longer period of time than they might have otherwise experienced. One of the areas of care in which our Newcastle-under-Lyme team specialise is dementia care, and we believe that remaining at home is absolutely the best option for dementia patients. If you or a loved one have been diagnosed with a type of dementia and aren’t sure what the next steps might be, our CQC-regulated care team in Newcastle-under-Lyme are here to assist in any way you might require.
Contact us for our variety of care choices available
If you’d like to learn more about the care options available to you in Newcastle-under-Lyme, please don’t hesitate to give our friendly customer support team a call, or contact us via our website to request a callback at a time that suits you.
Contact usSupporting people living in Newcastle
Sarah Bankhead
Area Care Manager
I've worked in healthcare for 16 years, starting as a domiciliary carer in Durham and gaining expertise in clinical and end-of-life care. Joining Helping Hands...
More about Sarah Bankhead
Matt Bristow
Divisional Director
As the Divisional Director, it is my role to lead a hugely skilled care team operating in London, Essex and the South East, ensuring the...
More about Matt Bristow
When to choose dementia care
Traditionally, people requiring care for types of dementia have opted to move to a residential nursing home or hospice. However, an increasing number of dementia patients are now instead deciding to stay at home to receive specialist one-on-one dementia support. Staying at home means you’ll get to remain in an environment that is comforting and familiar to you. This can often help to ease symptoms of many types of dementia – most notably a heightened sense of confusion and anxiety. Dementia care at home also gives you more control over the type and level of care that you receive – you’ll get to determine how many hours of care you want, and your carer will be able to spend more time helping you out with the things you need most support with.
Expert care tailored to your needs
When it comes to a complex condition such as dementia, we know that every individual’s care needs will be completely unique to them. That’s why, from your very first phone call to our lovely team, we’ll make sure your requirements and preferences are at the heart of every decision that’s taken regarding your care. It might be that your dementia is affecting a particular aspect of your life, such as your memory, and need your dementia carer to assist with specific memory-aiding activities, or maybe you struggle with mobility and need friendly, discreet help with bathing, dressing and toileting. Whatever your circumstances, your Helping Hands care plan will always be designed first and foremost around you.
Qualified carers providing dementia care in Newcastle-under-Lyme
We’re extremely proud of our wonderful carers, who truly are at the heart of everything that’s brilliant about our care. Our highly selective recruitment process means we only ever hire people to our Newcastle-under-Lyme care team who share our company-wide values of kindness, compassion and empathy, and who are fully passionate about making sure every single customer gets the very best care possible. All of our carers have gone through extensive background checks, as well as receiving our industry-leading carer training which includes comprehensive modules on dementia care. This initial training is bolstered by regular refresher courses to ensure every carer’s knowledge and skillset are kept up to date.
If you’d like to learn more about the care options available to you in Newcastle-under-Lyme, please don’t hesitate to give our friendly customer support team a call, or contact us via our website to request a callback at a time that suits you.
Contact usFAQs
Dementia home care is specialist one-to-one support that helps someone live well with dementia in their own Newcastle-under-Lyme home. Carers are trained in dementia and provide routine, reassurance, personal care and a familiar face.
Familiar surroundings, routines and possessions can reduce confusion and distress. Staying at home in Newcastle-under-Lyme with consistent carers often helps people feel calmer and more in control than a move to unfamiliar surroundings.
Support with daily routine, personal care, medication, meals, mobility and meaningful activity, plus companionship and reassurance during difficult moments. We focus on the person and what makes a good day for them.
Yes. Our Newcastle-under-Lyme carers receive dedicated dementia training so they can support changing needs, communicate well and respond calmly to anxiety, repetition or confusion.
Yes. From early memory support through to complex, advanced dementia, our visiting and live-in care in Newcastle-under-Lyme adapts as needs change, so care can continue at home rather than moving to a care home.
Visiting dementia care is charged by the hour and live-in care by the week, based on the support needed. Newcastle-under-Lyme costs start from £32.40 per hour for visiting care, while live-in care costs £1,675 per week for individuals or £2,125 per week for couples, with a clear quote provided after a free assessment.
Yes, regulated and inspected by the Care Quality Commission (CQC), with trained, vetted, DBS-checked carers.
Branch information
Address
Opening times
| Monday | 8:00 AM - 7:00 PM |
| Tuesday | 8:00 AM - 7:00 PM |
| Wednesday | 8:00 AM - 7:00 PM |
| Thursday | 8:00 AM - 7:00 PM |
| Friday | 8:00 AM - 7:00 PM |
| Saturday | 9:00 AM - 5:30 PM |
| Sunday | 9:00 AM - 5:30 PM |
| Monday | 8:30 AM - 5:30 PM |
| Tuesday | 8:30 AM - 5:30 PM |
| Wednesday | 8:30 AM - 5:30 PM |
| Thursday | 8:30 AM - 5:30 PM |
| Friday | 8:30 AM - 5:30 PM |
| Saturday | Closed |
| Sunday | Closed |