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We would love to chat so please request a callback from our expert team.  Alternatively, our lines are open Mon-Fri 8am-7pm, Sat-Sun 9am-5.30pm.

Adult Care in Newcastle

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Rated Excellent on
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Lines open at 8:30 AM today

Existing customer
0191 500 8915

Lines open at 8:30 AM today

Existing customer
0191 500 8915

High-quality care in Newcastle from Helping Hands

Helping Hands has built a trusted reputation for delivering high-quality adult care in Newcastle and the surrounding areas. Our approach is centred around dignity, respect, and genuine human connection. We understand that everyone’s needs are different, which is why our care is never one-size-fits-all.

From day-to-day personal care and household support to companionship and specialist assistance, our Care Quality Commission-regulated services are designed to enhance wellbeing while promoting independence. With Helping Hands, you can be confident that care is delivered consistently, professionally, and with real compassion.

Contact us for support

If you need more information on our adult care, please get in touch with our friendly customer care team today. They are available seven days a week via phone and online.

Contact us

Meet the Newcastle care team
Rebekah Chapman
Rebekah Chapman

Branch Care Manager

At Helping Hands Newcastle I am responsible for overseeing all day to day activities including; managaing the office team and care staff, ensuring our lovely...

Michelle Dutton
Michelle Dutton

Area Care Manager

I am currently the area care manager for North 1 region and I lead and inspire a fantastic team of branch managers who all share...

Looking to become a carer in Newcastle?
Apply here
An older man using a walking stick walks outdoors on a paved path, smiling, while a younger carer in a purple uniform supports him. Trees and greenery line the path.
When to choose adult care

Adult home care in Newcastle can be the right choice at many stages of life. You may consider adult care if you or a loved one is finding everyday tasks more challenging, recovering from illness or surgery, living with a long-term condition, or simply in need of extra support to remain independent at home.

Choosing adult care early can prevent small challenges from becoming bigger concerns. It also provides reassurance for families, knowing that their loved one is safe, supported, and cared for by trained professionals in familiar surroundings.

An older woman with blonde hair and a blue cardigan smiles whilst sitting at an outdoor table with a pink potted plant, talking to another person holding a mug.
Expert care tailored to your needs

At Helping Hands, we believe the best care starts with listening. Our adult care in Newcastle is carefully tailored to your individual needs, routines, and preferences. We take the time to understand what matters most to you, whether that’s maintaining a favourite routine, staying socially active, or receiving discreet support with personal care.

Care plans are flexible and can adapt as needs change, ensuring you always receive the right level of support. Our goal is not just to provide care, but to help people live life on their own terms.

A smiling woman in a wheelchair moves along a garden path, while another woman in a purple shirt walks behind her holding a green watering can. The background shows plants and shrubs near a white building.
Qualified carers providing adult care in Newcastle

Our carers are at the heart of everything we do. Every member of the Helping Hands team is carefully selected, fully trained, and committed to delivering exceptional adult care in Newcastle. Beyond qualifications and experience, we look for carers who are kind, patient, and genuinely passionate about supporting others.

With ongoing training and dedicated support, our carers are equipped to provide safe, reliable, and high-quality care you can trust. Most importantly, they build meaningful relationships with the people they support, creating continuity and confidence for both individuals and their families.

Contact us for our variety of care choices available

If you need more information on our adult care, please get in touch with our friendly customer care team today. They are available seven days a week via phone and online. If you prefer to speak to a member of the team in person, pop into our local branch for a chat. We look forward to having you on board.

Contact us
Branch information
Address

Helping Hands Newcastle, 274 Chillingham Road, Newcastle-upon-Tyne, NE6 5LQ

Show in maps Newcastle Branch
Opening times
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 5:30 PM
Sunday 9:00 AM - 5:30 PM
Monday 8:30 AM - 5:30 PM
Tuesday 8:30 AM - 5:30 PM
Wednesday 8:30 AM - 5:30 PM
Thursday 8:30 AM - 5:30 PM
Friday 8:30 AM - 5:30 PM
Saturday Closed
Sunday Closed