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Home care in Norbury

Excellent 4.5 Star Rating 5,100+ reviews on
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4.5 Star Rating
Excellent | 5,100+ reviews
Your nearest branch: Bromley
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Existing customer
020 8150 7515
Your nearest branch: Bromley
Speak to our team today

Lines open at 9:00 AM today

New customer

Lines are currently closed

Existing customer
020 8150 7515

Visiting care and home care in Norbury

At Helping Hands Norbury, we take great pride in offering exceptional home care services to residents in Norbury, allowing you to continue enjoying the local beauty and community. Our expertise lies in providing compassionate, person-centred care tailored to your individual needs. Our services include visiting care, live-in care, palliative care, and emergency care. We are committed to supporting you in staying at home, as we believe this is the best way to maintain your independence. You can customise your care hours, choose your wake-up and bedtimes, select your meals and meal times, and visit with loved ones whenever you like. Rest assured, our Norbury team is fully regulated by the Care Quality Commission (CQC), ensuring our care services are always of the very highest standard.

GET THE INFORMATION YOU NEED
Branch information

View your local branches details including location, opening times and services offered.

Understanding care costs

Get a clear overview of costs and what affects pricing, so you can plan with confidence.

Not sure what type of care you need? Request a brochure and read about our services in your own time.

Quality care supporting families in Norbury

Our carers provide a wide range of support across Norbury, from short-term help to ongoing visiting care and live-in care.

We've been caring for people for decades, helping them maintain their independence and continue to live well in the homes and communities they love.

Why families choose us

  • National care provider with 155+ branches
  • CQC regulated services
  • Thousands of 5-star reviews from families
  • Carefully selected carers with compassion and empathy
  • Flexible support tailored to individual needs
    • Home care services available in Norbury
    Live-in care

    Personalised one-to-one support from a fully qualified carer living with you in your home. Helping you to continue to live life on your terms.

    Two women smile as they walk arm-in-arm in a bright kitchen. One uses a crutch for support. Vegetables and kitchen items are visible on the worktop, and a tall chair is in the foreground.
    • Round the clock 24/7 care
    • Handpicked carers selected for their patience, kindness and empathy​
    • Peace of mind for families
    Learn about live-in care
    Hourly visiting care

    Visits from 30 minutes a week so you can continue to live well at home. Support tailored to your needs from personal care and light housekeeping to help getting out and about.

    A man in a purple uniform smiles whilst storing a bottle of milk in a kitchen cupboard; a shopping bag of food sits on the counter beside him.
    • Flexible care to suit your needs and routines
    • Support with managing conditions or medications
    • Companionship as well as care
    Learn about visiting care
    GET THE INFORMATION YOU NEED
    Branch information

    View your local branches details including location, opening times and services offered.

    Understanding care costs

    Get a clear overview of costs and what affects pricing, so you can plan with confidence.

    Not sure what type of care you need? Request a brochure and read about our services in your own time.

    Supporting people living in Norbury

    While we do not have a physical branch in Norbury, care in the area is coordinated by our Bromley branch, working with carers who support people across the local community.

    Christien Ingrosso
    Christien Ingrosso

    Area Care Manager

    Hi, I am Christien Ingrosso and I'm the Area Care Manager for the South East region. As an area care manager, it is my role...

    More about Christien Ingrosso
    Paul Sewell
    Paul Sewell

    Head of Operations

    Paul Sewell is the Head of Operations for East.

    Matt Bristow
    Matt Bristow

    Divisional Director

    As the Divisional Director, it is my role to lead a hugely skilled care team operating in London, Essex and the South East, ensuring the...

    More about Matt Bristow
    What families say about our care
    Google Reviews
    Homecare.co.uk Reviews
    HelpingHands Reviews
    Trustpilot Reviews
    CQC Logo
    Fully regulated care supporting Norbury

    Care services supporting families in Norbury are delivered by our Bromley branch, which is fully regulated by the CQC.

    Find out more
    A carer in a lavender uniform makes a bed whilst an older woman in a beige dressing gown smiles in the background. The room has warm lighting, a wooden bedside table, and stone walls.
    High Quality Home Care in Norbury

    Our dedicated Norbury care team offers bespoke domiciliary care to meet your specific needs. We provide both visiting and live-in care, allowing you to choose a support plan that fits your lifestyle. Visiting care starts from just 30 minutes per week, offering flexible packages to suit your requirements. For those needing continuous support, our live-in care service ensures round-the-clock assistance, providing help whenever it is needed. We’ll also be able to monitor your condition and circumstances so that we can promptly recommend any changes to your care plan that might be beneficial or necessary.

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    24/7 Live-In Care Support

    Live-in care offers a viable alternative to residential care by providing continuous support and companionship in the comfort of your own home. A live-in carer will reside with you, assisting with personal care routines, physical support, housekeeping, meal preparation, outings, and night-time assistance. We take the time to help match you with a carer who shares your interests and personality, ensuring a supportive and personalised caregiving experience with a carer who you’ll get on really well with.

    A carer in a purple uniform smiles and holds hands with an elderly woman, providing comfort and support in a cosy, well-lit living room.
    Why Helping Hands is Better Than a Care Agency in Norbury

    Helping Hands are a private care provider, distinct from care agencies. This allows us to offer guarantees and a level of service that many agencies cannot match. We directly recruit, vet, employ, and pay all our carers, ensuring they undergo thorough background checks and receive expert training. Our fully managed care service means your support is handled by your local care team, who provide assistance at every stage, whether you need additional help in an emergency or a replacement carer.

    A carer helps an older man put on a grey dressing gown in a cosy bedroom. The man wears navy blue pyjamas, and there is a framed photo on the chest of drawers and stone walls in the background.
    Qualified Carers Providing a Variety of Care Services in Norbury

    With over 35 years of experience in delivering home care, we understand that the quality of care is directly linked to the quality of our carers. Therefore, we place a strong emphasis on ensuring that every Helping Hands carer in Norbury embodies our core values of compassion, dedication, and empathy. All new carers undergo comprehensive background checks and participate in our industry-leading training programme. This rigorous training prepares them to deliver a wide range of services to meet diverse needs, and they continue to take part in regular refresher courses to stay current with the latest industry standards.

    Supporting communities across Norbury

    Our carers provide home care in Norbury and nearby areas including these locations.

    FAQs

    Home care in Norbury is professional support provided in your own home, helping you or a loved one stay safe, comfortable and independent without needing to move into residential care. It can be arranged as regular visiting care, occasional support, respite care, or full-time live-in care, depending on your needs.

    With Helping Hands, care is built around your routine, so support can include anything from help getting up in the morning to companionship, meal preparation, medication prompts, mobility support and personal care.

    Home care can include a wide range of practical, personal and emotional support. This may include help with washing, dressing, toileting, medication prompts, preparing meals, light housework, shopping, attending appointments, mobility support and companionship.

    Care can be flexible, from short visits during the week to several visits a day or live-in care. The right level of support will depend on your needs, routines and preferences.

    A carer can help with everyday tasks that have become difficult to manage alone. This might include getting in and out of bed, washing and dressing, preparing meals, moving safely around the home, taking medication, keeping the house tidy, going shopping, attending appointments or simply having someone there for companionship.

    The aim is to provide the right amount of support while helping you maintain independence, dignity and confidence at home.

    The cost of home care in Norbury depends on the type and amount of support you need. Helping Hands’ visiting care prices currently start from £32.40 per hour, with visits available from 30 minutes, and live-in care currently starts from £1,675 per week for one person. A call-out or travel charge may also apply.

    Because everyone’s needs are different, the best way to get an accurate price is to arrange a care assessment. This helps create a tailored care plan and a clear breakdown of costs before care begins.

    Home care can be cheaper than a care home, especially if you only need support for part of the day or a few times a week. Age UK says privately arranged home care can cost around £25 per hour, while residential care averages around £949 per week and nursing home care around £1,267 per week, although costs vary by area and needs.

    For people who need round-the-clock support, live-in care may be closer in cost to residential care, but it allows you to remain in your own home, keep familiar routines and receive one-to-one support.

    Yes. Helping Hands states that its service is regulated by the Care Quality Commission, or CQC, in England and the Care Inspectorate Wales, or CIW, in Wales. These regulators monitor care providers to make sure they meet required standards for safety, quality and care delivery.

    Individual branch ratings can vary, so it is always worth checking the relevant local branch profile when arranging care in Norbury.

    Home care in Norbury can often be arranged quickly, depending on your needs, location and carer availability. In many cases, care can begin within a few days, and urgent support may be possible sooner following an assessment.

    The first step is usually a conversation about your situation, followed by a care assessment and a personalised care plan. This helps make sure the right support is in place from the start.

    Speak to our care team

    If you're exploring care options in Norbury, our team can help you understand the support available and answer any questions you may have. Call our care team today.

    020 3811 6311
    Branch information
    Address

    Helping Hands Bromley, 3 Walden Parade, Walden Road, Norbury, BR7 5DW

    Show in maps Norbury Branch
    Opening times
    Monday 8:00 AM - 7:00 PM
    Tuesday 8:00 AM - 7:00 PM
    Wednesday 8:00 AM - 7:00 PM
    Thursday 8:00 AM - 7:00 PM
    Friday 8:00 AM - 7:00 PM
    Saturday 9:00 AM - 5:30 PM
    Sunday 9:00 AM - 5:30 PM
    Monday 8:30 AM - 5:30 PM
    Tuesday 8:30 AM - 5:30 PM
    Wednesday 8:30 AM - 5:30 PM
    Thursday 8:30 AM - 5:30 PM
    Friday 8:30 AM - 5:30 PM
    Saturday Closed
    Sunday Closed
    Other care covered