Lines open at 8:00 AM on Tuesday
Norwich Live-in Care available in 24 hours
At Helping Hands, we understand that the need for care doesn’t always come with plenty of notice. Sometimes it’s a gradual realisation that things are getting a bit harder at home, while other times it’s a sudden realisation, perhaps after a hospital stay or an unexpected fall. Whatever your reason for needing care, our lovely Norwich team will always aim to get support in place as quickly as possible. If availability allows, we may even be able to begin your live-in care within 24 hours in exceptional circumstances.
Designed to fit in around you and your timetable, live-in care from our CQC-registered branch providing home care in Norwich is there to aid you in living the life you want to lead on your terms.
Arranging live in care in Norwich
If you’re considering arranging care for yourself or a loved one, you can call our friendly customer care specialists who will be able to discuss the different options available to you.
Contact usMeet the Norwich care team
Christien Ingrosso
Area Care Manager
Hi, I am Christien Ingrosso and I'm the Area Care Manager for the South East region. As an area care manager, it is my role...

How can our Live-in Carers in Norwich help you?
Your live-in carer can support you from the moment you wake up, helping you get washed and dressed, preparing your favourite breakfast just how you like it and making sure any medication is taken correctly. During the day, they might assist with preparing meals, light housework, laundry, changing bed linen or keeping on top of the little tasks that can start to feel overwhelming when they linger. If you enjoy getting out and about, they can accompany you to the shops, local appointments, social groups or simply for a breath of fresh air in your garden or the park.

Why you may need Live-in Care
There are lots of different reasons why live-in care might be the right choice. You may already have visiting carers but feel that a few visits throughout the day are no longer giving you the level of support you really need. Or perhaps you’re living with a long-term condition that makes everyday tasks more difficult than they used to be, and you need help with medication and mobility. For many of our customers, companionship plays a big part too. Living alone can take its toll, so having a friendly face in your home can be truly transformative in your mental wellbeing and general health.
Short term care at home
Your support will always be shaped around your personal needs and preferences. If you’re largely independent but would like help at certain times, we can structure your arrangement so your carer focuses on mornings and evenings, or provides reassurance overnight. Some people prefer their carer to be more present during the daytime, offering support with meals and activities, while others mainly want the security of someone in the house at night.
Intermittent long-term visits
There may be times when you need more help and other periods when you feel more self-sufficient. We can arrange live-in care on an intermittent basis over the longer term, so you’ve got support when it’s needed without committing to something that doesn’t suit you year-round. For example, you might want additional help during the winter months, after medical treatment or when a regular family carer is taking a well-earned break. Wherever possible, we’ll aim to send the same carer each time to help you feel comfortable in your home environment and avoid having to repeat yourself about how you like things done.
Carers for immediate situations
If you find yourself needing care quickly, we’ll always do our utmost to respond without delay. In most cases, we aim to have everything arranged within 72 hours. Sometimes we can move even faster depending on your circumstances and local availability. Even when things are urgent, we’ll never cut corners but rather will take the time to understand your routines, preferences, medical needs and any concerns you may have. That way, when your carer arrives, they’ll be ready to hit the ground running and give you just the level of support you’re after.

What's included with Live-in care at Helping Hands?
Live-in care in Norwich is completely tailored to you. Your carer can assist with personal care such as bathing, dressing and grooming, as well as continence support if required. They can prepare nutritious meals, help with hydration, manage medication prompts and liaise with healthcare professionals where appropriate. Around the home, they can take care of light cleaning, washing up, ironing, organising shopping deliveries, feeding pets and keeping living spaces comfortable and tidy. If you enjoy hobbies, whether that’s knitting, gardening, reading or listening to music, they’ll happily support and encourage you to keep doing the things you love.

Choosing Helping Hands for Live-in Care
When you choose Helping Hands, you’re choosing a provider that recruits, vets, trains and employs all carers directly. We don’t ever use third-party agencies and we don’t outsource, and the reason for that is so that we can maintain consistent standards and provide reliable support you can trust. Our carers are chosen not just for their skills, but mostly for their kindness, patience and genuine desire to make a positive difference. We believe everyone deserves care delivered with dignity and respect, without compromise.

Cost of Norwich Live-in care
Our weekly live-in care costs are £1,675 for a single person and £2,125 for a couple. Many families find this offers excellent value when compared with residential care, particularly for couples who wish to remain together in their own home. Staying in familiar surroundings while receiving personalised support can make all the difference.

Leading providers of Live-in care in Norwich
With over 35 years of experience providing home care across the UK, we’ve supported tens of thousands of families since 1989. Our wonderful Norwich team is made up of dedicated carers who are passionate about helping you live as well as possible for as long as possible in the home that means so much to you – surrounded by familiar sights, sounds and smells.
To ensure that our carers have the necessary skills and ability to support those in our local community, they complete theoretical and practical industry-leading training that covers moving and handling, first aid, safeguarding and medication, as well as other modules. We also provide regular refresher training to all care staff, ensuring that they are carrying out the latest and safest care practices.
If you’re considering arranging care for yourself or a loved one, you can call our friendly customer care specialists who will be able to discuss the different options available to you. They can then book a meeting with Carly, where she will come out and visit you in your home to assess your needs in more detail and get to know you.
Contact usLocal updates
What to Know Before Beginning Live in Care in Norwich
How Live in Care in Norwich Differs to Visiting Care Visiting care works well when...
Read moreBranch information
Address
Opening times
| Monday | 8:00 AM - 7:00 PM |
| Tuesday | 8:00 AM - 7:00 PM |
| Wednesday | 8:00 AM - 7:00 PM |
| Thursday | 8:00 AM - 7:00 PM |
| Friday | 8:00 AM - 7:00 PM |
| Saturday | 9:00 AM - 5:30 PM |
| Sunday | 9:00 AM - 5:30 PM |
| Monday | 8:30 AM - 5:30 PM |
| Tuesday | 8:30 AM - 5:30 PM |
| Wednesday | 8:30 AM - 5:30 PM |
| Thursday | 8:30 AM - 5:30 PM |
| Friday | 8:30 AM - 5:30 PM |
| Saturday | Closed |
| Sunday | Closed |