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Your nearest branch: Cardiff
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029 2002 6340
Your nearest branch: Cardiff
Speak to our team today

Lines are currently closed

Existing customer
029 2002 6340

Visiting care and home care in Rhondda

With evidence of man’s presence since at least the Mesolithic period and a hoard of late Bronze Age weapons found in 1912, the Rhondda area has been inhabited for thousands of years. In more recent times, the area has been synonymous with coal mining, and by 1893, there were more than 75 collieries in the Rhondda Valleys. Despite the decline in demand for coal, other industries were able to establish themselves in the area and the history of Rhondda’s industrial past is celebrated in a museum in one of the local former colliery sites. While our heritage is not as long or colourful as Rhondda’s, at Helping Hands we do have an established history of providing outstanding home care for people in the area, with branches across the country that are all fully regulated by the Care Inspectorate Wales.

GET THE INFORMATION YOU NEED
Branch information

View your local branches details including location, opening times and services offered.

Understanding care costs

Get a clear overview of costs and what affects pricing, so you can plan with confidence.

Not sure what type of care you need? Request a brochure and read about our services in your own time.

Quality care supporting families in Rhondda

Our carers provide a wide range of support across Rhondda, from short-term help to ongoing visiting care and live-in care.

We've been caring for people for decades, helping them maintain their independence and continue to live well in the homes and communities they love.

Why families choose us

  • National care provider with 155+ branches
  • CQC regulated services
  • Thousands of 5-star reviews from families
  • Carefully selected carers with compassion and empathy
  • Flexible support tailored to individual needs
  • Home care services available in Rhondda
    Live-in care

    Personalised one-to-one support from a fully qualified carer living with you in your home. Helping you to continue to live life on your terms.

    Two women smile as they walk arm-in-arm in a bright kitchen. One uses a crutch for support. Vegetables and kitchen items are visible on the worktop, and a tall chair is in the foreground.
    • Round the clock 24/7 care
    • Handpicked carers selected for their patience, kindness and empathy​
    • Peace of mind for families
    Learn about live-in care
    Hourly visiting care

    Visits from 30 minutes a week so you can continue to live well at home. Support tailored to your needs from personal care and light housekeeping to help getting out and about.

    A man in a purple uniform smiles whilst storing a bottle of milk in a kitchen cupboard; a shopping bag of food sits on the counter beside him.
    • Flexible care to suit your needs and routines
    • Support with managing conditions or medications
    • Companionship as well as care
    Learn about visiting care
    GET THE INFORMATION YOU NEED
    Branch information

    View your local branches details including location, opening times and services offered.

    Understanding care costs

    Get a clear overview of costs and what affects pricing, so you can plan with confidence.

    Not sure what type of care you need? Request a brochure and read about our services in your own time.

    Supporting people living in Rhondda

    While we do not have a physical branch in Rhondda, care in the area is coordinated by our Cardiff branch, working with carers who support people across the local community.

    Bethan Shankland
    Bethan Shankland

    Branch Care Manager

    Bethan is the Branch Care Manager at Cardiff.

    Claire Garside
    Claire Garside

    Area Care Manager

    Hello, I'm Claire, Area Manager in the South West. I am mainly responsible for ensuring that each of our carers has the support and training...

    More about Claire Garside
    Sophie Parker
    Sophie Parker

    Head of Operations

    My main roles and responsibilties as Area Care Manager are to oversee and improve the running of the branches within the South West. I am...

    More about Sophie Parker
    Adam Wilkins
    Adam Wilkins

    Divisional Director

    Hi, I'm Adam and as Divisional Director, I'm responsible for making sure that all the customers we help are looked after brilliantly. In order to...

    More about Adam Wilkins
    What families say about our care
    CIW Logo
    Fully regulated care supporting Rhondda

    Care services supporting families in Rhondda are delivered by our Cardiff branch, which is fully regulated by the CIW.

    Find out more
    A carer in a lavender uniform makes a bed whilst an older woman in a beige dressing gown smiles in the background. The room has warm lighting, a wooden bedside table, and stone walls.
    High quality home care in Rhondda

    Our careworkers are very special people and go above and beyond to look after our customers, whether they go in once a week or three times a day. We can support you with every aspect of your daily routine, whether it’s housekeeping tasks, personal care or medication support. We also love to help our customers make the most of the area they live in, whether to attend activities, appointments, or just to have a well-deserved cuppa in a local café.

    Two women stand by an open car boot. One woman, smiling, lifts reusable shopping bags filled with groceries whilst the other woman watches. They appear to be unloading after shopping.
    24/7 live in care support

    Live in care is like intermittent care, and then some. By having someone living in your home you still get all the practical support with your everyday routine that you may wish to have, yet you also get companionship as much or as little as you want it. Our careworkers are discreet and supportive people who will understand when you need privacy and time alone but will also ensure you’re never feeling lonely.

    A carer in a purple uniform smiles and holds hands with an elderly woman, providing comfort and support in a cosy, well-lit living room.
    Why Helping Hands is better than a care agency in Rhondda

    We’re not – and have never been – a care agency, we’ve always been a private home care company, focussed on providing the highest quality care and keeping our customers as independent as possible. This is completely in contrast to a care agency, who only arrange for a careworker to come to you, rather than managing the care package, employing the careworkers and delivering their learning. All of this we do as standard without any hidden charges.

    A carer helps an older man put on a grey dressing gown in a cosy bedroom. The man wears navy blue pyjamas, and there is a framed photo on the chest of drawers and stone walls in the background.
    Qualified carers providing a variety of care services in Rhondda

    We think that our careworkers are the heart of Helping Hands, and we value them highly. One way that we motivate our employees is by offering them all a bespoke package of relevant learning. This ensures that they’re always abreast of industry changes and can apply what they’ve learned to care for their customers every day. Our onboarding programme ensures that we only employ people who are naturally compassionate and who have caring for others at heart.

    Supporting communities across Rhondda

    Our carers provide home care in Rhondda and nearby areas including these locations.

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    FAQs

    Home care in Rhondda is professional support provided in your own home, helping you or a loved one stay safe, comfortable and independent without needing to move into residential care. It can be arranged as regular visiting care, occasional support, respite care, or full-time live-in care, depending on your needs.

    With Helping Hands, care is built around your routine, so support can include anything from help getting up in the morning to companionship, meal preparation, medication prompts, mobility support and personal care.

    Home care can include a wide range of practical, personal and emotional support. This may include help with washing, dressing, toileting, medication prompts, preparing meals, light housework, shopping, attending appointments, mobility support and companionship.

    Care can be flexible, from short visits during the week to several visits a day or live-in care. The right level of support will depend on your needs, routines and preferences.

    A carer can help with everyday tasks that have become difficult to manage alone. This might include getting in and out of bed, washing and dressing, preparing meals, moving safely around the home, taking medication, keeping the house tidy, going shopping, attending appointments or simply having someone there for companionship.

    The aim is to provide the right amount of support while helping you maintain independence, dignity and confidence at home.

    The cost of home care in Rhondda depends on the type and amount of support you need. Helping Hands’ visiting care prices currently start from £32.40 per hour, with visits available from 30 minutes, and live-in care currently starts from £1,675 per week for one person. A call-out or travel charge may also apply.

    Because everyone’s needs are different, the best way to get an accurate price is to arrange a care assessment. This helps create a tailored care plan and a clear breakdown of costs before care begins.

    Home care can be cheaper than a care home, especially if you only need support for part of the day or a few times a week. Age UK says privately arranged home care can cost around £25 per hour, while residential care averages around £949 per week and nursing home care around £1,267 per week, although costs vary by area and needs.

    For people who need round-the-clock support, live-in care may be closer in cost to residential care, but it allows you to remain in your own home, keep familiar routines and receive one-to-one support.

    Yes. Helping Hands states that its service is regulated by the Care Quality Commission, or CQC, in England and the Care Inspectorate Wales, or CIW, in Wales. These regulators monitor care providers to make sure they meet required standards for safety, quality and care delivery.

    Individual branch ratings can vary, so it is always worth checking the relevant local branch profile when arranging care in Rhondda.

    Home care in Rhondda can often be arranged quickly, depending on your needs, location and carer availability. In many cases, care can begin within a few days, and urgent support may be possible sooner following an assessment.

    The first step is usually a conversation about your situation, followed by a care assessment and a personalised care plan. This helps make sure the right support is in place from the start.

    Speak to our care team

    If you're exploring care options in Rhondda, our team can help you understand the support available and answer any questions you may have. Call our care team today.

    029 2060 6982
    Branch information
    Address

    Helping Hands Cardiff, 5A Beulah Road, Rhondda, CF14 6LT

    Show in maps Rhondda Branch
    Opening times
    Monday 8:00 AM - 7:00 PM
    Tuesday 8:00 AM - 7:00 PM
    Wednesday 8:00 AM - 7:00 PM
    Thursday 8:00 AM - 7:00 PM
    Friday 8:00 AM - 7:00 PM
    Saturday 9:00 AM - 5:30 PM
    Sunday 9:00 AM - 5:30 PM
    Monday 8:30 AM - 5:30 PM
    Tuesday 8:30 AM - 5:30 PM
    Wednesday 8:30 AM - 5:30 PM
    Thursday 8:30 AM - 5:30 PM
    Friday 8:30 AM - 5:30 PM
    Saturday Closed
    Sunday Closed