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Home care in Sandwell

4.5 Star Rating
Rated Excellent on
Trustpilot

Lines open until 5:30 PM

New customer
0192 246 0224

Lines are currently closed

Existing customer
0192 266 0758

Lines open until 5:30 PM

New customer
0192 246 0224

Lines are currently closed

Existing customer
0192 266 0758

Visiting care and home care in Sandwell

We’re delighted to be able to bring our industry-leading home care services to customers throughout Sandwell. At Helping Hands, we offer compassionate, person-centred support to people in their own homes, which enables them to maintain as normal and fulfilling a lifestyle as possible. We believe that home is the best place in which to receive care, because it provides a warm and friendly environment where you can have a package of support that is tailored to your specific needs and wishes. All of our care services are independently regulated by the Care Quality Commission, so you know you’ll get the same exceptional support day in, day out.

Quality care at home

From short term support to longer term visits and live-in care, our Sandwell team can help.

We've been caring for people for decades, helping them maintain their independence and continue to live well in the homes and communities they love.

Branches nationwide

Over 155 branches across the UK means we're local to you.

Fully regulated

Regulated by the Care Quality Commission and Care Inspectorate Wales, giving you peace of mind that we meet the highest standards of service and care.

Rated Excellent on Trustpilot

Thousands of our customers have shared their experiences of care with us on customer review site Trustpilot with Helping Hands rated 4.7 out of 5.

Handpicked carers

We only employ those special people with the right levels of patience, empathy, and compassion to care for you as we'd want our own families to be cared for.

Care that's tailored to you

We know that good care means something different to each of us. That's why we take the time to get to know you and your family to understand your needs and preferences.

Supporting families

When finding care becomes a decision for the wider family, we can help you consider your options. We keep in touch once care is in place so we can adapt care as needs change.

Our Services
Live-in care

Personalised one-to-one support from a fully qualified carer living with you in your home. Helping you to continue to live life on your terms.

live in care
  • Round the clock 24/7 care
  • Handpicked carers selected for their patience, kindness and empathy​
  • Peace of mind for families
Learn about live-in care
Hourly visiting care

Visits from 30 minutes a week so you can continue to live well at home. Support tailored to your needs from personal care and light housekeeping to help getting out and about.

visiting care
  • Flexible care to suit your needs and routines
  • Support with managing conditions or medications
  • Companionship as well as care
Learn about visiting care
Meet the Sandwell care team
Tasleem Bi
Tasleem Bi

Branch Care Manager

I have worked in homecare since 2017. I joined Helping Hands in 2024, and it is amazing to finally work for an organisation that shares...

Adam Wilkins
Adam Wilkins

Divisional Director

Hi, I'm Adam and as Regional Care Director, I'm responsible for making sure that all the customers we help are looked after brilliantly. In order...

Our Reviews
CQC Logo
Fully regulated by the CQC

Our Sandwell branch is fully regulated and accredited by the CQC

Find out more
High quality home care in Sandwell

We know that opting for home care is a fairly major step to take – it’s never easy welcoming a stranger into your home, and it can be a daunting change to your way of life. At Helping Hands, we go above and beyond to ensure every customer feels completely comfortable and at ease from the get-go. Your local care experts in Sandwell will take the time to listen to your needs and specific preferences, and will ensure you’re provided with a holistic, flexible package of care that is tailored to you.

24/7 live in care support

If you’re currently receiving visiting care but are at a stage where you’d benefit from additional support, live-in care could be a great option for you. An increasingly popular alternative to residential care, live-in care provides you with a friendly, expertly-trained carer who will reside with you in your home and offer round-the-clock support and companionship. Your live-in carer will be able to help out around the home – and beyond – in any way you might require, from proactive housework and personal care, to accompanying you on days out and preparing your favourite meals and drinks. They can even stay overnight, if you need someone there in case of a slip, trip or fall.

Why Helping Hands is better than a care agency in Sandwell

Using a private home care provider such as Helping Hands is a much more straightforward, stress-free option than turning to a care agency. We employ all of our Sandwell carers directly, which means that we pay their salary, give them comprehensive training, take care of all the behind-the-scenes admin, and won’t surprise you with any hidden costs or unexpected fees. With Helping Hands, what you see is what you get. Plus you’ll get much more control over the type of care you receive, as well as being able to determine exactly how many hours of care you want per week.

Qualified carers providing a variety of care services in Sandwell

When you partner with us for home care in Sandwell, you’ll benefit from one-to-one support from a carer who has been selectively recruited for their kind, compassionate personality and their dedicated approach to their role. When they start with us, every new carer is enrolled on our comprehensive four-day training and assessment programme, where they participate in a range of modules including dementia care, moving and handling and health and safety. We provide our carers with regular refresher courses that ensure they’re able to keep their skillset and knowledge up to date and in line with the latest care industry standards.

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Branch information
Address

60 Bridge Street, Walsall, WS1 1JG

Show in maps Sandwell Branch
Opening times
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 5:30 PM
Sunday 9:00 AM - 5:30 PM
Monday 8:30 AM - 5:30 PM
Tuesday 8:30 AM - 5:30 PM
Wednesday 8:30 AM - 5:30 PM
Thursday 8:30 AM - 5:30 PM
Friday 8:30 AM - 5:30 PM
Saturday Closed
Sunday Closed