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Your nearest branch: Walsall
Speak to our team today

Lines open until 5:30 PM

Existing customer
01922 660758
Your nearest branch: Walsall
Speak to our team today

Lines open until 5:30 PM

Existing customer
01922 660758

Visiting care and home care in Sandwell

We’re delighted to be able to bring our industry-leading home care services to customers throughout Sandwell. At Helping Hands, we offer compassionate, person-centred support to people in their own homes, which enables them to maintain as normal and fulfilling a lifestyle as possible. We believe that home is the best place in which to receive care, because it provides a warm and friendly environment where you can have a package of support that is tailored to your specific needs and wishes. All of our care services are independently regulated by the Care Quality Commission, so you know you’ll get the same exceptional support day in, day out.

GET THE INFORMATION YOU NEED
Branch information

View your local branches details including location, opening times and services offered.

Understanding care costs

Get a clear overview of costs and what affects pricing, so you can plan with confidence.

Not sure what type of care you need? Request a brochure and read about our services in your own time.

Quality care supporting families in Sandwell

Our carers provide a wide range of support across Sandwell, from short-term help to ongoing visiting care and live-in care.

We've been caring for people for decades, helping them maintain their independence and continue to live well in the homes and communities they love.

Why families choose us

  • National care provider with 155+ branches
  • CQC regulated services
  • Thousands of 5-star reviews from families
  • Carefully selected carers with compassion and empathy
  • Flexible support tailored to individual needs
  • Home care services available in Sandwell
    Live-in care

    Personalised one-to-one support from a fully qualified carer living with you in your home. Helping you to continue to live life on your terms.

    Two women smile as they walk arm-in-arm in a bright kitchen. One uses a crutch for support. Vegetables and kitchen items are visible on the worktop, and a tall chair is in the foreground.
    • Round the clock 24/7 care
    • Handpicked carers selected for their patience, kindness and empathy​
    • Peace of mind for families
    Learn about live-in care
    Hourly visiting care

    Visits from 30 minutes a week so you can continue to live well at home. Support tailored to your needs from personal care and light housekeeping to help getting out and about.

    A man in a purple uniform smiles whilst storing a bottle of milk in a kitchen cupboard; a shopping bag of food sits on the counter beside him.
    • Flexible care to suit your needs and routines
    • Support with managing conditions or medications
    • Companionship as well as care
    Learn about visiting care
    GET THE INFORMATION YOU NEED
    Branch information

    View your local branches details including location, opening times and services offered.

    Understanding care costs

    Get a clear overview of costs and what affects pricing, so you can plan with confidence.

    Not sure what type of care you need? Request a brochure and read about our services in your own time.

    Supporting people living in Sandwell

    While we do not have a physical branch in Sandwell, care in the area is coordinated by our Walsall branch, working with carers who support people across the local community.

    Tasleem Bi
    Tasleem Bi

    Branch Care Manager

    I have worked in homecare since 2017. I joined Helping Hands in 2024, and it is amazing to finally work for an organisation that shares...

    More about Tasleem Bi
    Nic Harding
    Nic Harding

    Area Care Manager

    Hi, I'm Nic. I've worked in the care profession since 1999. In this time, I've managed care facilities that specialise in supporting the elderly, frail...

    More about Nic Harding
    George Sandhu
    George Sandhu

    Head of Operations

    George is the Head of Operations at Walsall.

    Adam Wilkins
    Adam Wilkins

    Divisional Director

    Hi, I'm Adam and as Divisional Director, I'm responsible for making sure that all the customers we help are looked after brilliantly. In order to...

    More about Adam Wilkins
    What families say about our care
    CQC Logo
    Fully regulated care supporting Sandwell

    Care services supporting families in Sandwell are delivered by our Walsall branch, which is fully regulated by the CQC.

    Find out more
    A carer in a lavender uniform makes a bed whilst an older woman in a beige dressing gown smiles in the background. The room has warm lighting, a wooden bedside table, and stone walls.
    High quality home care in Sandwell

    We know that opting for home care is a fairly major step to take – it’s never easy welcoming a stranger into your home, and it can be a daunting change to your way of life. At Helping Hands, we go above and beyond to ensure every customer feels completely comfortable and at ease from the get-go. Your local care experts in Sandwell will take the time to listen to your needs and specific preferences, and will ensure you’re provided with a holistic, flexible package of care that is tailored to you.

    Two women stand by an open car boot. One woman, smiling, lifts reusable shopping bags filled with groceries whilst the other woman watches. They appear to be unloading after shopping.
    24/7 live in care support

    If you’re currently receiving visiting care but are at a stage where you’d benefit from additional support, live-in care could be a great option for you. An increasingly popular alternative to residential care, live-in care provides you with a friendly, expertly-trained carer who will reside with you in your home and offer round-the-clock support and companionship. Your live-in carer will be able to help out around the home – and beyond – in any way you might require, from proactive housework and personal care, to accompanying you on days out and preparing your favourite meals and drinks. They can even stay overnight, if you need someone there in case of a slip, trip or fall.

    A carer in a purple uniform smiles and holds hands with an elderly woman, providing comfort and support in a cosy, well-lit living room.
    Why Helping Hands is better than a care agency in Sandwell

    Using a private home care provider such as Helping Hands is a much more straightforward, stress-free option than turning to a care agency. We employ all of our Sandwell carers directly, which means that we pay their salary, give them comprehensive training, take care of all the behind-the-scenes admin, and won’t surprise you with any hidden costs or unexpected fees. With Helping Hands, what you see is what you get. Plus you’ll get much more control over the type of care you receive, as well as being able to determine exactly how many hours of care you want per week.

    A carer helps an older man put on a grey dressing gown in a cosy bedroom. The man wears navy blue pyjamas, and there is a framed photo on the chest of drawers and stone walls in the background.
    Qualified carers providing a variety of care services in Sandwell

    When you partner with us for home care in Sandwell, you’ll benefit from one-to-one support from a carer who has been selectively recruited for their kind, compassionate personality and their dedicated approach to their role. When they start with us, every new carer is enrolled on our comprehensive four-day training and assessment programme, where they participate in a range of modules including dementia care, moving and handling and health and safety. We provide our carers with regular refresher courses that ensure they’re able to keep their skillset and knowledge up to date and in line with the latest care industry standards.

    Supporting communities across Sandwell

    Our carers provide home care in Sandwell and nearby areas including these locations.

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    FAQs

    Home care in Sandwell is professional support provided in your own home, helping you or a loved one stay safe, comfortable and independent without needing to move into residential care. It can be arranged as regular visiting care, occasional support, respite care, or full-time live-in care, depending on your needs.

    With Helping Hands, care is built around your routine, so support can include anything from help getting up in the morning to companionship, meal preparation, medication prompts, mobility support and personal care.

    Home care can include a wide range of practical, personal and emotional support. This may include help with washing, dressing, toileting, medication prompts, preparing meals, light housework, shopping, attending appointments, mobility support and companionship.

    Care can be flexible, from short visits during the week to several visits a day or live-in care. The right level of support will depend on your needs, routines and preferences.

    A carer can help with everyday tasks that have become difficult to manage alone. This might include getting in and out of bed, washing and dressing, preparing meals, moving safely around the home, taking medication, keeping the house tidy, going shopping, attending appointments or simply having someone there for companionship.

    The aim is to provide the right amount of support while helping you maintain independence, dignity and confidence at home.

    The cost of home care in Sandwell depends on the type and amount of support you need. Helping Hands’ visiting care prices currently start from £32.40 per hour, with visits available from 30 minutes, and live-in care currently starts from £1,675 per week for one person. A call-out or travel charge may also apply.

    Because everyone’s needs are different, the best way to get an accurate price is to arrange a care assessment. This helps create a tailored care plan and a clear breakdown of costs before care begins.

    Home care can be cheaper than a care home, especially if you only need support for part of the day or a few times a week. Age UK says privately arranged home care can cost around £25 per hour, while residential care averages around £949 per week and nursing home care around £1,267 per week, although costs vary by area and needs.

    For people who need round-the-clock support, live-in care may be closer in cost to residential care, but it allows you to remain in your own home, keep familiar routines and receive one-to-one support.

    Yes. Helping Hands states that its service is regulated by the Care Quality Commission, or CQC, in England and the Care Inspectorate Wales, or CIW, in Wales. These regulators monitor care providers to make sure they meet required standards for safety, quality and care delivery.

    Individual branch ratings can vary, so it is always worth checking the relevant local branch profile when arranging care in Sandwell.

    Home care in Sandwell can often be arranged quickly, depending on your needs, location and carer availability. In many cases, care can begin within a few days, and urgent support may be possible sooner following an assessment.

    The first step is usually a conversation about your situation, followed by a care assessment and a personalised care plan. This helps make sure the right support is in place from the start.

    Speak to our care team

    If you're exploring care options in Sandwell, our team can help you understand the support available and answer any questions you may have. Call our care team today.

    01922 460224
    Branch information
    Address

    60 Bridge Street, Sandwell, WS1 1JG

    Show in maps Sandwell Branch
    Opening times
    Monday 8:00 AM - 7:00 PM
    Tuesday 8:00 AM - 7:00 PM
    Wednesday 8:00 AM - 7:00 PM
    Thursday 8:00 AM - 7:00 PM
    Friday 8:00 AM - 7:00 PM
    Saturday 9:00 AM - 5:30 PM
    Sunday 9:00 AM - 5:30 PM
    Monday 8:30 AM - 5:30 PM
    Tuesday 8:30 AM - 5:30 PM
    Wednesday 8:30 AM - 5:30 PM
    Thursday 8:30 AM - 5:30 PM
    Friday 8:30 AM - 5:30 PM
    Saturday Closed
    Sunday Closed