With the St Albans cathedral and church just up the road, our local care team are truly in the heart of the St Albans community. Providing flexible care support, our team helps people in their homes, giving them the support they need where they feel most comfortable.
Manager Debbie is proud that her carers are true ambassadors for the area. Together, the team provides tailored home care in St Albans, Harpenden, Chiswell Green, London Colney, Luton, Markyate, Hemel Hempstead, Redbourne, Wheathampstead, Sandridge, Codicote, Welwyn, Welwyn Garden City, Hertford, Hatfield, Potters Bar, London Colney, Kings Langley, Radlett, Shenley, Watford, Borehamwood and the surrounding areas.
Sarah has always worked in the care industry and loves being a part of the Helping Hands family.
"Hi, I’m Debbie. I am from South Africa and have lived in the UK for 10 years. I am in the most fortunate position to be surrounded with the most caring, loving and hard-working office and care team, who all go above and beyond to meet our customers’ needs. Here at Helping Hands, we like to be known as the care team that goes the extra mile to ensure the client has an experience with us, rather than just a care call. Our care is person centred, delivered with utmost dignity and respect. I am passionate about people, relationships and firmly believe that teamwork is the key to the success of our branch."
For over 30 years, we've been supporting people with care, nurse-supported care and companionship across England and Wales. As industry-leaders in home care, we know what it takes to provide the right level of care so that you can retain your independence in the comfort of your beloved home.
Over 100 branches across the UK means we're local to you
We are not an agency - we employ every carer directly
Get to know your carer before care starts
Family-run and experts in home care since 1989
Fully flexible care packages as your needs change
Flexible care provided in your own home with a fully qualified carer. Visits start from as little as 30 minutes up to several hourly or overnight calls throughout the week.
One-to-one support from a fully qualified care that lives with you. Full-time support so you can stay at home where you feel most comfortable.
The support that the team provide covers a whole variety of areas and is completely unique to the person receiving care. Starting from a half-hour visit a week all the way to several hours each day, our carers are on hand to support with the day-to-day activities you might be finding difficult.
Visiting care is an ideal solution if you know that you need or want some extra help but don’t want to move into residential care. Our carers will come to you working to your timetable, and the support we can provide covers:
Though the practical support our carers provide is incredibly important, they also place a lot of importance on helping you when you’re out in the community. They’ll be by your side if you need to go to the shops or if you want to meet up with family and friends.
It’s for this reason that we choose our carers based on a combination of experience and personality.
If, over time, you start to feel that you need a more consistent care solution or you’re concerned about the welfare of a loved one, live-in care can provide peace of mind and reassurance.
A live-in carer, carefully chosen by us, will live with you in your home and make sure you have everything you need to remain comfortable and safe at all times. Over the last 30 years, our live-in carers have cared for people with various conditions, such as dementia, Parkinson’s and those recovering from a stroke.
Because it’s a major step to welcome a new person into your home, our local managers will help you settle in with having your new carer around and make sure that they not only have the right experience but also the right personality. In other works, they’ll be the perfect fit for all of your needs.
Whether you just need live-in care for a short period of time after a stay in hospital or a more permanent arrangement, live-in care is a viable alternative to residential care.
Domiciliary care gives you to freedom to choose the frequency, duration and intensity of your care, ranging from 30 minutes a week to several overnight stays.
You might just need a helping hand hanging the washing out in the mornings, or you may require more complex clinical care, such as catheter management. Nonetheless, our expert carers are fully trained in all aspects of care, giving you and your family peace of mind.
Caring for a person with dementia can be a lot to take on for a family. As a dementia care specialist, we’ve been supporting people with different forms of the condition for over 30 years, and understand the need for consistency in dementia care.
Dementia affects people in different ways – someone might just need gentle encouragement or reminders to take their medication for example, while another person might need constant supervision. The solution we provide is always unique to the individual we support and can be easily altered if your needs change.
A part of growing older can mean that we find those once simple tasks more difficult. Taking the bin out, weeding the patio, watering the hanging baskets and hoovering the stairs are just a few examples that you might need a helping hand with.
You might just need 30 minutes per week, or several hours, no matter the duration, our friendly and professional carers are always here to assist you.
Whether you’re returning home after a short stay in hospital, or your usual caregiver is going on holiday, the team can provide home care in as little as 24 hours of your initial enquiry.
Are your loved ones planning a family holiday that you’d love to join? Our carers can accompany and support you on breaks, making sure you never miss out.
Neurological conditions and complex injuries often need specific care. Our carers have the backing of a team of experienced clinical nurses, which allows them to support people with conditions such as motor neurone and people who have sustained brain or spinal injuries.
Our carers can assist with various areas of complex care, always maximising comfort and independence. From changing catheters to managing various medications and using specialist equipment such as hoists and ventilators, our team has the right solution to help you stay as independent as possible.
Supporting a loved one each and every day can be a lot to take on. And if you’re juggling other commitments, it can feel incredibly overwhelming.
Though it can be rewarding, being a loved one’s full-time carer can make you feel fatigued and in need of a break. Respite care, arranged on a short-term basis, lets you take some time for yourself so you can recharge your batteries but still be assured your loved one has the same level of support you’d expect for them.
You can also use respite care as a way of seeing how care in your home can work further down the line. Or you might need to leave your loved one to resolve a family emergency. We can often arrange care to start swiftly so as to cause as little disruption as possible to your routine.
Following the latest practices and constantly ensuring a safe service is at the front of everything our carers do.
To make sure they’re well-equipped to deliver care around St Albans, each one goes through a thorough training programme which covers a host of areas such as personal care and how to maintain safety in the home.
As well as going through our endorsed carer training, our carers also go through a full background and DBS check, and because our carers are directly employed by use, we can also take care of all the employment paperwork as well.
Like all our branches, our St Albans office is regulated by the Care Quality Commission which means that we’re fully committed to providing a safe, secure service.
We are actively collecting and monitoring our reviews and feedback for St Albans to ensure our customers receive the best possible live in and home care service.
4.9 out of 5 stars, from 33 reviews
Our St Albans branch is fully regulated and accredited by the CQC and CIW.
Every one of our carers is a dementia specialist
We are founding members of the UKHCA
Opening hours and address details
2 Canberra House London Road St Albans Hertfordshire, AL1 1LE Show on Map