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and Sat & Sun: 9am - 6pm

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St Albans

Little and often, companionship to nursing. With branches nationwide.

National Live-in care coverage

Live-in care and visiting home care in St Albans

With the St Albans cathedral and church just up the road, our local care team are truly in the heart of the St Albans community. Providing flexible care support, our team helps people in their homes, giving them the support they need where they feel most comfortable.

Manager Sarah is proud that her carers are true ambassadors for the area. Together, the team provides tailored home care in St Albans, Harpenden, Chiswell Green, London Colney, Luton, Markyate, Hemel Hempstead, Redbourne, Wheathampstead, Sandridge, Codicote, Welwyn, Welwyn Garden City, Hertford, Hatfield, Potters Bar, London Colney, Kings Langley, Radlett, Shenley, Watford, Borehamwood and the surrounding areas.

Sarah has always worked in the care industry and loves being a part of the Helping Hands family.

Meet Debbie, our Branch Manager

Debbie Carmichael

"Hi, I’m Debbie. I am from South Africa and have lived in the UK for 10 years. I am in the most fortunate position to be surrounded with the most caring, loving and hard-working office and care team, who all go above and beyond to meet our customers’ needs. Here at Helping Hands, we like to be known as the care team that goes the extra mile to ensure the client has an experience with us, rather than just a care call. Our care is person centred, delivered with utmost dignity and respect. I am passionate about people, relationships and firmly believe that teamwork is the key to the success of our branch."

Regular home care visits for families around St Albans

The support that the team provide covers a whole variety of areas and is completely unique to the person receiving care. Starting from a half-hour visit a week all the way to several hours each day, our carers are on hand to support with the day-to-day activities you might be finding difficult.

Visiting care is an ideal solution if you know that you need or want some extra help but don’t want to move into residential care. Our carers will come to you working to your timetable, and the support we can provide covers:

  • Personal care and hygiene: helping you to use a commode or the shower, while always giving you privacy and space
  • Managing medication and ensuring you’re safe when swallowing pills
  • Tending to aspects of complex care such as stomas and catheters
  • Helping you to get dressed in the morning or at night

Though the practical support our carers provide is incredibly important, they also place a lot of importance on helping you when you’re out in the community. They’ll be by your side if you need to go to the shops or if you want to meet up with family and friends.

It’s for this reason that we choose our carers based on a combination of experience and personality.

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The extraordinary lengths that you and your fellow management staff/carers went to to make their final days as comfortable as possible, and to ensure that I had ample support at a difficult time, is something that I will never forget. Many thanks to all of you for your wonderful care and support.

David, relative of a St Albans customer

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Constant, ongoing live-in care around St Albans

If, over time, you start to feel that you need a more consistent care solution or you’re concerned about the welfare of a loved one, live-in care can provide peace of mind and reassurance.

A live-in carer, carefully chosen by us, will live with you in your home and make sure you have everything you need to remain comfortable and safe at all times. Over the last 30 years, our live-in carers have cared for people with various conditions, such as dementia, Parkinson’s and those recovering from a stroke.

Because it’s a major step to welcome a new person into your home, our local managers will help you settle in with having your new carer around and make sure that they not only have the right experience but also the right personality. In other works, they’ll be the perfect fit for all of your needs.

Whether you just need live-in care for a short period of time after a stay in hospital or a more permanent arrangement, live-in care is a viable alternative to residential care.

Domiciliary care in St Albans

Domiciliary care gives you to freedom to choose the frequency, duration and intensity of your care, ranging from 30 minutes a week to several overnight stays.

You might just need a helping hand hanging the washing out in the mornings, or you may require more complex clinical care, such as catheter management. Nonetheless, our expert carers are fully trained in all aspects of care, giving you and your family peace of mind.

One-to-one dementia care from our specialists

Caring for a person with dementia can be a lot to take on for a family. As a dementia care specialist, we’ve been supporting people with different forms of the condition for over 30 years, and understand the need for consistency in dementia care.

Dementia affects people in different ways – someone might just need gentle encouragement or reminders to take their medication for example, while another person might need constant supervision. The solution we provide is always unique to the individual we support and can be easily altered if your needs change.

Elderly care to support your independence

A part of growing older can mean that we find those once simple tasks more difficult. Taking the bin out, weeding the patio, watering the hanging baskets and hoovering the stairs are just a few examples that you might need a helping hand with.

You might just need 30 minutes per week, or several hours, no matter the duration, our friendly and professional carers are always here to assist you.

Respite care for your short-term support

Whether you’re returning home after a short stay in hospital, or your usual caregiver is going on holiday, the team can provide home care in as little as 24 hours of your initial enquiry.

Are your loved ones planning a family holiday that you’d love to join? Our carers can accompany and support you on breaks, making sure you never miss out.

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Making a positive and significant difference to the sometimes very challenging lives of people, is frankly what this job is all about. Knowing that I’ve fully achieved that is hugely rewarding.

Richard, a carer in St Albans

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Advanced care for complex conditions

Neurological conditions and complex injuries often need specific care. Our carers have the backing of a team of experienced clinical nurses, which allows them to support people with conditions such as motor neurone and people who have sustained brain or spinal injuries.

Our carers can assist with various areas of complex care, always maximising comfort and independence. From changing catheters to managing various medications and using specialist equipment such as hoists and ventilators, our team has the right solution to help you stay as independent as possible.

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Care for short-term breaks

Supporting a loved one each and every day can be a lot to take on. And if you’re juggling other commitments, it can feel incredibly overwhelming.

Though it can be rewarding, being a loved one’s full-time carer can make you feel fatigued and in need of a break. Respite care, arranged on a short-term basis, lets you take some time for yourself so you can recharge your batteries but still be assured your loved one has the same level of support you’d expect for them.

You can also use respite care as a way of seeing how care in your home can work further down the line. Or you might need to leave your loved one to resolve a family emergency. We can often arrange care to start swiftly so as to cause as little disruption as possible to your routine.

Our trained carers based in St Albans

Following the latest practices and constantly ensuring a safe service is at the front of everything our carers do.

To make sure they’re well-equipped to deliver care around St Albans, each one goes through a thorough training programme which covers a host of areas such as personal care and how to maintain safety in the home.

As well as going through our endorsed carer training, our carers also go through a full background and DBS check, and because our carers are directly employed by use, we can also take care of all the employment paperwork as well.

Like all our branches, our St Albans office is regulated by the Care Quality Commission which means that we’re fully committed to providing a safe, secure service.

Find out more about live-in care or visiting care in St Albans

The team will be on hand to help you make the decision which is best suited to your needs and the requirements of your family. You can pop in and see them at our Great North Road office Monday to Friday, 8.30am to 5.30pm (excluding bank holidays).

Phone lines open 7 days a week

If you’d like to discuss your home care options and set-up a meeting with the team, please get in touch with us. We’re here to take your call seven days a week:

Opening Hours
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 9:00 AM - 6:00 PM


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