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Rated excellent on Trustpilot
Locally managed service

Home Care Swansea

Little and often, companionship to nursing. With branches nationwide.

4.9 out of 5 stars from 28 reviews

Home Care Swansea

Our team in Swansea are dedicated to providing the local community with an unparalleled, industry-leading care service within the comfort of their own homes. We handpick our carers for their compassionate and empathetic nature and develop these attributes in line with our principles, and the guidelines & regulations we must adhere to via the Care Quality Commission (CQC).

Our team offer tailored, person-centred care across Gorseinon, Llanelli, Llansamlet, Neath, Pontarddulais, Port Talbot, Swansea, The Mumbles and the surrounding areas.

This branch covers where you need care:

Call us:*

To learn more about how we can help call

01792626146 *If you are an existing customer, please use the branch phone number

Branch address

Helping Hands Swansea, 109 Woodfield Street, Morriston, Swansea, SA6 8AT (see on maps)

Home Care in Swansea assured to beat any care agency

With the UK’s first-ever Area of Outstanding Natural Beauty awarded to Gower in 1957 and some of the best coastlines that Wales has to offer, Swansea is an absolute gem that is a must-visit for all seaside lovers. Birthplace to the famous poet Dylan Thomas, this Welsh town is also home to a team of friendly and experienced care workers from Helping Hands.

From as little as 30 minutes per week, your loved one can receive an exceptional standard of care as part of a package that is tailored to them. The frequency of your visits is entirely in your control, and we also offer live-in care for those who require support around the clock. Whatever care plan you begin with, your package is flexible so that the care you receive can change as your needs do.

Meet the team

Sophie Parker

Meet Sophie Parker, our Area Care Manager, Home Care Swansea

My main roles and responsibilties as Area Care Manager are to oversee and improve the running of the branches within the South West. I am responsible for ensuring that our clients and carers are kept safe, and that the service we are providing is of high quality. I have always had a passion in caring for others. The term 'caring' for me has never been about rushing in and helping someone to get washed and dressed. For me it's about making a positive impact to someone else' s life; helping them achieve what they want, and enabling them to remain independent at home in the place that means the most to them. The care we provide at Helping Hands is of such high quality, and I truly believe that if my parents required care, Helping Hands would be the first I would contact. The carers always go over and above to ensure the clients are happy, and as an area care manager that's certainly one thing I can say I am proud of. It' s clear that all of us at Helping Hands live, sleep and breath the culture and we love what we do.
Abbie Davis

Abbie Davis

Head of Live-in Care, South West

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Adam Wilkins

Adam Wilkins

Regional Care Director, South West

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Quality care provided in your own home

For over 30 years, we've been supporting people with care, nurse-supported care and companionship across England and Wales. As industry-leaders in home care, we know what it takes to provide the right level of care so that you can retain your independence in the comfort of your beloved home.

Over 160 branches across the UK means we're local to you

We are not an agency - we employ every carer directly

Get to know your carer before care starts

Family-run and experts in home care since 1989

Fully flexible care packages as your needs change

We offer two main types of home care:

Hourly visiting home care

Flexible care provided in your own home with a fully qualified carer. Visits start from as little as 30 minutes up to several hourly or overnight calls throughout the week.

  • From 30 minutes a week depending on your needs
  • In your own home
  • All levels of care covered
  • Flexible care plan based on customer's needs
Find out more

Live-in home care

One-to-one support from a fully qualified care that lives with you. Full-time support so you can stay at home where you feel most comfortable.

  • Round-the-clock (24/7)
  • In your own home
  • Personalised care plan
  • Carer to match your needs, personality and interests
Find out more

Find out about the different types of care we provide in your area

Home CareDementia CareRespite Care

Other services we provide at this branch

Quality home care in Swansea

Home care is a valuable alternative to relocating to a care home, as it means you get to stay in the home you love with the people, pets and possessions that mean everything to you. With visits from just 30 minutes, regardless of the severity of your condition we can support you, whether it’s with medication, mobility, meal preparation, personal care, housework, laundry, or accompanying you to activities and appointments out in your community, or going to visit friends and family.

Care Agency In Swansea

At Helping Hands, we’re a private care provider rather than a care agency, which means that you won’t get any annoying hidden costs or unwanted extras from us. We’re completely upfront about our care fees, and because you’ll have control over your care plan, you’ll know exactly what to expect from us in terms of weekly hours, level of care and type of support. We’ll also be able to personalise your package of care so that it’s perfectly suited to your condition and circumstances, and can adapt it accordingly as your situation changes.

Live-in care Swansea

As the phrase suggests, live-in care means that a care worker will come and live with you in your home to provide care as and when you require. Although the initial concept of welcoming someone new into your home can be quite daunting, we’ll work with you to find a care worker that is completely compatible with you. So, if you enjoy marvelling at the glorious plants and flowers at the Botanical Gardens or are an avid Swans fan, we’ll do our best to find a live-in care worker that shares similar interests with you.

Regardless of whether you’re living as an elderly couple, as a young person that craves independence, or alone – live-in care can really make a huge difference to your life, as it enables you to make your own choices and decisions about your care.

Our live-in care workers are also supported by a team of clinical nurses, who have a wealth of experience in the health and care sector. Collaboratively, they can assist with tracheostomies, PEG and nasogastric tube feeding, stoma and catheter care and the after-effects of a stroke. So, if you have a more complex health condition that you need constant assistance with but don’t want to move into sheltered accommodation, we’ll be able to put a comprehensive package of care in place that allows you to stay in your beloved home.

Private Care across Swansea

Private care incorporates a whole host of different conditions and care needs, all of which come together into a package of care that’s bespoke to you. From as little as 30-minute calls per week up to several visits throughout the day, this type of care enables you to pick and choose how you want to receive care and when. And if your care needs change, we can adapt your care plan to reflect this.

Offering anything from personal care, support to use mobility aids, help to get dressed in the morning or making your dinner, our team of care workers can pop in little or often to make sure you have everything you need that keeps you happy and safe in your own home.

Nothing beats having a cup of tea and a natter, and if you struggle to get out and about or haven’t always got someone around to put the kettle on, that’s exactly what our care workers will do. After all, care just isn’t about the practicalities; it’s about ensuring you have a healthy body and mind.

Find out more about home care in Swansea

If you want to discuss your home care options in more detail, you can call our friendly team. We are open seven days a week.

You can also pop into our branch on Woodfield Street and the team will be happy to talk through what we can help you with. If you struggle to get out and about, we can come to you!

Call us on 01792626146 Talk to us on live chat Request a call back


We are actively collecting and monitoring our reviews and feedback for Home Care Swansea to ensure our customers receive the best possible live in and home care service.

4.9 out of 5 stars, from 28 reviews


taken from NHS Choices

“My wife has Helping Hands twice a day and you could not ask for better carers.”

September 2021

taken from Google My Business

4.5 out of 5

from 8 reviews

Our credentials

Our Home Care Swansea branch is fully regulated and accredited by the CQC and CIW.

Every one of our carers is a dementia specialist

We are founding members of the UKHCA

Branch details

Opening hours and address details

Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 5:30 PM
Sunday 9:00 AM - 5:30 PM

Branch address

Helping Hands Swansea, 109 Woodfield Street, Morriston, Swansea, SA6 8AT Show on Map

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