Being diagnosed with dementia can be a difficult time for both the person and their loved ones. Inevitable questions about the future are on everyone’s minds, as well as thoughts about eventual care needs and what form they may take. If and when the time comes that care is an issue, having a company with over three decades of experience supporting you at home with your daily routine is one way of ensuring you life your best life for as long as possible. Across the whole of Wales our dedicated local support teams are working every day to make sure you don’t need to leave your beloved home and have to move into residential care.
Across the whole country, we have been providing exceptional dementia support since 1989, meaning we understand how different diseases cause differing behaviours, such as Alzheimer’s, Lewy Body, or Frontotemporal dementia. We design you a personalised package of care that ensures you are always at the centre of your care experience and have never believed that ‘one size fits all’ has any place in care delivery. We’ll also make sure your personalised support plan is always up to date, and check that it describes your needs perfectly.
Our carers are incredible at what they do – you only have to read the reviews that customers and their loved ones have sent to us to see what a difference they make every day. We can only be so sure that our carers are amazing by selecting the people who join us carefully, choosing people who have natural qualities of empathy and kindness to care for our customers. We value the experience our carers bring to us, whether that’s years in the industry or their first position and equip them with additional skills and knowledge that they can apply to their customers’ care. We also carefully check their references and screen them through the DBS so that you and your loved ones can be confident about who’s coming into your home.
Talk to our friendly customer service team seven days a week to learn more about the type of visiting and live-in care we can offer in your area. Alternatively, our local branch teams across Wales are always there to advise you about our Care Inspectorate Wales-regulated services, and if you’d like to find your nearest branch you can locate it here.