What Wales palliative care services are available?
Across the whole of Wales, Helping Hands has been offering the highest levels of support to our customers for over 30 years, regardless of the stage they are at on their palliative journey. From initial diagnosis through to end of life, our compassionate carers providing home care in wales and branch teams work closely with you and your loved ones to ensure that you are as comfortable as possible and get to remain in the home you love for as long as you can.
Not sure what type of care you need? Request a brochure and read about our services in your own time.
Get a clear overview of costs and what affects pricing, so you can plan with confidence.
Discover why thousands of families trust us for personalised home care across England and Wales.
Supporting people living in Wales
While we do not have a physical branch in Wales, care in the area is coordinated by our Cardiff branch, working with carers who support people across the local community.
Bethan Shankland
Branch Care Manager
Bethan is the Branch Care Manager at Cardiff.

End of life care options in Wales
When your palliative care journey is approaching its conclusion, you are described as needing end-of-life care, however it can be many months or even years before your life-limiting condition reaches that stage. Before then you’ll no doubt have many questions and specific ideas about how you would like the rest of your life to proceed, with particular wishes for where you spend the time left and who you spend it with. One of the best things about being at home for your palliative and end-of-life is that you get to be in the place that means the most to you, in comfortable and familiar surroundings, with the people and pets who you love. There are no visiting hours to worry about or limits put on numbers; you control who is around you and when until the very end.

Why choose our Wales palliative care team?
Our compassionate and experienced care teams across the whole of Wales really do go above and beyond to put their customers at the centre of everything they do. We never have and never will believe there’s a ‘one size fits all’ when it comes to care. We employ the best people across Wales to become our care workers, ensuring that they share our passion for delivering nothing but the highest quality home care to every single one of our customers. We then build on their existing skills to ensure they have all the knowledge they’ll need to help you live your very best life at home for as long as possible. Because we’re regulated by the Care Inspectorate Wales too, you and your loved ones will always know you can trust us to deliver what we promise to.
Call our friendly customer care team seven days a week to have all of your questions answered, arrange for us to call you back, or chat via our website – whatever you prefer. You can also pop into your local branch across Wales where your local care team will be pleased to talk about your care needs. You can find your nearest branch here.
Contact usNot sure what type of care you need? Request a brochure and read about our services in your own time.
Get a clear overview of costs and what affects pricing, so you can plan with confidence.
Discover why thousands of families trust us for personalised home care across England and Wales.
FAQs
Palliative home care supports people with a life-limiting or terminal illness to stay comfortable in their own Wales home. Helping Hands carers provide personal care, daily help and companionship, working alongside your GP, district nurses and hospice team.
Palliative care can begin at any stage of a serious illness and focuses on comfort and quality of life. End-of-life care is the support given in the final weeks or days. We can provide both at home in Wales.
Practical and personal support: washing and dressing, help with eating and drinking, mobility, medication prompting, and emotional support and companionship for the person and their family.
Yes. Our Wales carers complement the clinical care from district nurses, GPs and hospice teams, covering the personal and daily support that lets someone stay at home.
Yes. We offer visiting, overnight and live-in palliative care in Wales so support can be increased quickly as needs change.
Yes, our Wales care is regulated by the Care Inspectorate Wales (CIW), delivered by trained, DBS-checked carers.
Branch information
Address
Opening times
| Monday | 8:00 AM - 7:00 PM |
| Tuesday | 8:00 AM - 7:00 PM |
| Wednesday | 8:00 AM - 7:00 PM |
| Thursday | 8:00 AM - 7:00 PM |
| Friday | 8:00 AM - 7:00 PM |
| Saturday | 9:00 AM - 5:30 PM |
| Sunday | 9:00 AM - 5:30 PM |
| Monday | 8:30 AM - 5:30 PM |
| Tuesday | 8:30 AM - 5:30 PM |
| Wednesday | 8:30 AM - 5:30 PM |
| Thursday | 8:30 AM - 5:30 PM |
| Friday | 8:30 AM - 5:30 PM |
| Saturday | Closed |
| Sunday | Closed |