Elderly Care in Wales

You might be living with a long-term condition, age-related frailties, or just finding life a bit more of a struggle, but we can assure you our compassionate carers have experienced everything and know how best to help. If your condition means you’re finding it harder to keep up with friends and family then your carer can even support you to go out and about, visiting loved ones or popping to the shops, reducing the risk of you feeling isolated at home.

Our amazing local care teams across Wales will ensure that your entire package of care is personalised to your needs, while being flexible enough to change as your circumstances do. Local managers will work together with you to find the solutions that are best for your personal circumstances, and you’ll soon find yourself developing friendships with the people who come to your home, meaning you can look forward to a cuppa and a chat every time they’re around. Whether you need us for a couple of hours a week or 24-hours a day, our care is as unique as you are and will always be focussed on keeping you as independent as possible in the home you love.

Our carers join us for one reason above all others – because they are dedicated to helping our customers live their best quality of life in their own homes. We only accept people to work for us who share our vision for delivering the very highest standards of person-centred care, which is why we invest so much time in developing the people who work for us. Many of our managers began as carers so they understand completely the challenges that our customers face and can put constructive solutions in place to ensure you always live as well as possible at home, for as long as possible. Our services across the country are fully regulated by the Care Inspectorate Wales, meaning that you can be confident we’ll deliver what we promise to.

Our helpful customer care team will be able to answer all of your questions around elderly support in Wales and are available seven days a week for your convenience. In addition, your local branch is always happy to help you and you can find your nearest one here. We also have a chat window on our website if you would prefer to talk to us that way, or we can call you back at a time that suits you.