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Industry leading carer training

Home care in Walsall

4.5 Star Rating
Rated Excellent on
Trustpilot

Lines open at 8:00 AM today

New customer
Request a callback

Lines open at 8:30 AM today

Existing customer
0192 266 0758

Lines open at 8:00 AM today

New customer
Request a callback

Lines open at 8:30 AM today

Existing customer
0192 266 0758

Visiting care and home care in Walsall

Nestled between cities Birmingham and Wolverhampton, Walsall is at the heart of the Black Country, with a rich, industrial history to boot. Still nicknamed as The Leather Capital of Britain and overlooked by the beautiful 11th century motte and bailey castle in Dudley, this friendly area of the West Midlands really does have some wonderful things to offer – including a team of experienced Helping Hands carers.

All of our branches across England and Wales are registered and inspected by the Care Quality Commission (CQC), who make sure that the care and services we are providing are safe, responsive and effective.

We offer visiting care from as little as 45-minute calls to assist with keeping on top of the housework and preparing your lunch, all the way up to full-time live-in care for more complex care needs or those who have a long-term health condition that requires round-the-clock support.

There is no 'one-size-fits-all' approach to our home care in Walsall, which is why we take the time to meet with you before your care commences and create an individualised support plan crafted entirely around you.

Quality care at home

From short term support to longer term visits and live-in care, our Walsall team can help.

We've been caring for people for decades, helping them maintain their independence and continue to live well in the homes and communities they love.

Branches nationwide

Over 155 branches across the UK means we're local to you.

Fully regulated

Regulated by the Care Quality Commission and Care Inspectorate Wales, giving you peace of mind that we meet the highest standards of service and care.

Rated Excellent on Trustpilot

Thousands of our customers have shared their experiences of care with us on customer review site Trustpilot with Helping Hands rated 4.7 out of 5.

Handpicked carers

We only employ those special people with the right levels of patience, empathy, and compassion to care for you as we'd want our own families to be cared for.

Care that's tailored to you

We know that good care means something different to each of us. That's why we take the time to get to know you and your family to understand your needs and preferences.

Supporting families

When finding care becomes a decision for the wider family, we can help you consider your options. We keep in touch once care is in place so we can adapt care as needs change.

Our Services
Live-in care

Personalised one-to-one support from a fully qualified carer living with you in your home. Helping you to continue to live life on your terms.

live in care
  • Round the clock 24/7 care
  • Handpicked carers selected for their patience, kindness and empathy​
  • Peace of mind for families
Learn about live-in care
Hourly visiting care

Visits from 30 minutes a week so you can continue to live well at home. Support tailored to your needs from personal care and light housekeeping to help getting out and about.

visiting care
  • Flexible care to suit your needs and routines
  • Support with managing conditions or medications
  • Companionship as well as care
Learn about visiting care
Meet the Walsall care team
Tasleem Bi
Tasleem Bi

Branch Care Manager

I have worked in homecare since 2017. I joined Helping Hands in 2024, and it is amazing to finally work for an organisation that shares...

Adam Wilkins
Adam Wilkins

Divisional Director

Hi, I'm Adam and as Regional Care Director, I'm responsible for making sure that all the customers we help are looked after brilliantly. In order...

Our Reviews
CQC Logo
Fully regulated by the CQC

Our Walsall branch is fully regulated and accredited by the CQC

Find out more
Home Care in Walsall - catered to your needs

If you’re new to care, the Walsall team are here to reassure you and your loved ones of any worries or questions you may have about what we offer and how home care is delivered. Built entirely around you, packages of care can be put in place as soon as you need, and we’ll be there with you every step of the way.

The skilled and empathetic carers from the Walsall team will be there whenever you need them – whether it’s to pop in for a cup of team and keep you company, or if you need regular support to apply creams and lotions as part of your medication routine. They’ll even take you for a day out at Dudley Zoo & Castle to spot the majestic giraffes and graceful flamingos if you so wish!

We only offer person-centred care and have done since we began in 1989. Offering care that promotes independence and freedom of choice has meant that we have kept thousands of individuals in their own homes over the last 30 years, regardless of their diagnosis. And that’s exactly what we plan on doing for the next 30 years and beyond.

24/7 live in care support

If you need more intensive support due to complex needs or a progressive illness but don’t want to move into a nursing home, live-in care in Walsall from Helping Hands could be the perfect solution for you. Designed to fit around your existing routines and schedules, a live-in carer will come and live with you in your house to assist you whenever you need.

All of our live-in carers, including the carers across Walsall, are fully supported by a dedicated team of clinical nurses, who are experts in more advanced and specific medical care.

Why Helping Hands are better than a care agency in Walsall

At Helping Hands, we aren’t and never have been a care agency; we’re a private home care company who have the highest standards of care delivery, and our mission is always “Our care makes it possible for you to live safely at home”. Because we directly employ our amazing carers they feel valued and that means their motivation to provide the best care possible for our customers is sky high. Our fully managed service has grown since we began in 1989 to 155 local branches across England and Wales, and our commitment to always providing the best possible service never waivers. We ensure transparency in everything we do, including keeping your bill straightforward with no hidden costs so you don’t get any unpleasant surprises each time it arrives.

Qualified carers providing a variety of care services in Warwickshire

We’re extremely proud of our Centre of Excellence in Warwickshire – a bespoke training centre where all of our live-in carers are trained. The exemplary training that is delivered here is also mirrored in our branches, where all of our visiting carers are trained by our in-house experts. Being able to train every single one of our carers ourselves means that we have absolute control of the quality of training we deliver, as well as ensuring that all of our carers are equipped to support you in your home.

From modules such as manual handling, first aid, medication and many more, our carers are trained in all aspects of care. They are also put through a stringent recruitment process that includes a Disclosure Barring Service (DBS) screening and several character references, taking the fuss and hassle out of any additional paperwork for you.

As well as being recognised by Skills for Care for our training programme, we are part of the Dementia Action Alliance (DAA) and Spinal Injuries Association (SIA), of which both organisations work on better lives for those living with dementia and spinal injuries respectively.

Local updates
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Branch information
Address

60 Bridge Street, Walsall, WS1 1JG

Show in maps Walsall Branch
Opening times
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 5:30 PM
Sunday 9:00 AM - 5:30 PM
Monday 8:30 AM - 5:30 PM
Tuesday 8:30 AM - 5:30 PM
Wednesday 8:30 AM - 5:30 PM
Thursday 8:30 AM - 5:30 PM
Friday 8:30 AM - 5:30 PM
Saturday Closed
Sunday Closed