Home care in Washington
Visiting care and home care in Washington
Bearing the name of the first President of the United States, the town of Washington, near Sunderland, was the ancestral settlement of the local Washington family, from which George Washington was descended. Designated a New Town in 1964, and expanding as the decades progressed, Washington was originally Wasindone in 1096, although its origins are disputed. Now part of the Borough of Sunderland, the area has grown to incorporate surrounding areas over the years.
Helping Hands have been delivering unrivalled care in our customers’ homes for many years, and while we have nowhere near as long a history as Washington, we have been caring for people on both a visiting and live-in care basis since 1989, so we are well established in the industry. Our care is also fully regulated by the Care Quality Commission and the Care Inspectorate Wales, so you can be reassured that you’re in the very best hands.
Quality care provided in your own home
Home care from our Washington team offers security, mobility, and companionship.
For over 30 years, we've provided nurse-supported assistance, companionship and expert care to thousands of individuals across England and Wales. As industry leaders in home care, we know just what it takes to provide the right level of support so that you can retain your independence in the comfort of your own home.
We offer two types of home care in:
Constant 24-hour care
Live-in care
One-to-one support from a fully qualified carer that lives with you. Full-time support so you can stay at home where you feel most comfortable.
- Round-the-clock (24/7)
- In your own home
- Personalised care plan
- Carer to match your needs, personality and interests
Occassional care visits
Hourly visiting care
Flexible care provided in your own home with a fully qualified carer. Visits start from as little as 30 minutes up to several hourly or overnight calls throughout the week.
- From 30 minutes a week depending on your needs
- In your own home
- Flexible care plan based on customer's needs
- All levels of care covered
Meet the Washington care team
Area Care Manager
I am currently the area care manager for North 1 region and I lead and inspire a fantastic team of branch managers who all share the same vision! We believe that life is better at home and we strive daily to make this happen and to offer our customers a five-star service. We pride ourselves on our 'love our carers' mantra, and we know how important it is to give thanks and recognition to our front line workers. We are always learning and building upon our success. I spend my spare time with my husband and my son; we enjoy family orientated activities as well as lots of sunny holidays! My son has multiple disabilities and that is the main reason I chose the care sector as my vocation. I have utilised my own personal experience as I know first hand how important having the right care in place is, that is why my son is a customer of Helping Hands.
Regional Care Director, North
Reviews and credentials
We are actively collecting and monitoring our reviews and feedback for Washington to ensure our customers receive the best possible live in and home care service.
Fully regulated by the CQC
Other care we provide
High quality home care in Washington
If you’re looking for exceptional visiting care in the Washington region then our amazing carers will make your days go without a hitch. If you’ve been struggling with everyday tasks such as housework, laundry, meal preparation, or personal care, our help will make all the difference. Our carers go the extra mile for our customers on a daily basis, helping them to remain living in the place that means the most to them, in comforting surroundings.
24/7 live in care support
Live-in care is special. Having someone living in your home with you around the clock means you get an exceptionally personal level of care that sees you never left on your own. This doesn’t mean you never get time to yourself though; instead, our discreet carers recognise when you’d prefer time on your own or privacy with family and friends. Your home will still remain your own – it’ll never feel as if it’s been taken over by someone else.
Why Helping Hands is better than a care agency in Washington
We’re a private home care company not an agency and never have been, and it’s an important distinction to understand. An agency tends not to employ their own carers; instead insisting on them being self-employed or asking the customers to employ them directly. We don’t do that – we manage every aspect of your care experience for you and what’s more, we employ all of our carers ourselves too.
Qualified carers providing a variety of care services in Washington
Our reputation as a high-quality care provider is wholly justified, as we’ve decades of experience of being a private home care provider. We take a lot of pride in the people we employ to work for us and are very particular about who gets to represent Helping Hands, with only the very best candidates making it through our rigorous assessment processes. We also screen our people’s references and put them through the DBS process, so that we know they’re the right people to be coming into your home and caring for you.
Branch information
1-2 Frederick Street,
Sunderland,
SR1 1NA