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Your nearest branch: Sunderland
Speak to our team today

Lines open until 5:30 PM

Existing customer
7843370777
Your nearest branch: Sunderland
Speak to our team today

Lines open until 5:30 PM

Existing customer
7843370777

Visiting care and home care in Washington

Bearing the name of the first President of the United States, the town of Washington, near Sunderland, was the ancestral settlement of the local Washington family, from which George Washington was descended. Designated a New Town in 1964, and expanding as the decades progressed, Washington was originally Wasindone in 1096, although its origins are disputed. Now part of the Borough of Sunderland, the area has grown to incorporate surrounding areas over the years.

Helping Hands have been delivering unrivalled care in our customers’ homes for many years, and while we have nowhere near as long a history as Washington, we have been caring for people on both a visiting and live-in care basis since 1989, so we are well established in the industry. Our care is also fully regulated by the Care Quality Commission and the Care Inspectorate Wales, so you can be reassured that you’re in the very best hands.

GET THE INFORMATION YOU NEED
Branch information

View your local branches details including location, opening times and services offered.

Understanding care costs

Get a clear overview of costs and what affects pricing, so you can plan with confidence.

Not sure what type of care you need? Request a brochure and read about our services in your own time.

Quality care supporting families in Washington

Our carers provide a wide range of support across Washington, from short-term help to ongoing visiting care and live-in care.

We've been caring for people for decades, helping them maintain their independence and continue to live well in the homes and communities they love.

Why families choose us

  • National care provider with 155+ branches
  • CQC regulated services
  • Thousands of 5-star reviews from families
  • Carefully selected carers with compassion and empathy
  • Flexible support tailored to individual needs
  • Home care services available in Washington
    Live-in care

    Personalised one-to-one support from a fully qualified carer living with you in your home. Helping you to continue to live life on your terms.

    Two women smile as they walk arm-in-arm in a bright kitchen. One uses a crutch for support. Vegetables and kitchen items are visible on the worktop, and a tall chair is in the foreground.
    • Round the clock 24/7 care
    • Handpicked carers selected for their patience, kindness and empathy​
    • Peace of mind for families
    Learn about live-in care
    Hourly visiting care

    Visits from 30 minutes a week so you can continue to live well at home. Support tailored to your needs from personal care and light housekeeping to help getting out and about.

    A man in a purple uniform smiles whilst storing a bottle of milk in a kitchen cupboard; a shopping bag of food sits on the counter beside him.
    • Flexible care to suit your needs and routines
    • Support with managing conditions or medications
    • Companionship as well as care
    Learn about visiting care
    GET THE INFORMATION YOU NEED
    Branch information

    View your local branches details including location, opening times and services offered.

    Understanding care costs

    Get a clear overview of costs and what affects pricing, so you can plan with confidence.

    Not sure what type of care you need? Request a brochure and read about our services in your own time.

    Supporting people living in Washington

    While we do not have a physical branch in Washington, care in the area is coordinated by our Sunderland branch, working with carers who support people across the local community.

    Caitlin Evans
    Caitlin Evans

    Branch Care Manager

    As the Branch Care Manager, it is my responsibility to oversee daily operations, ensure compliance meets the standards expected and that we deliver high-quality, bespoke...

    More about Caitlin Evans
    Matt Bristow
    Matt Bristow

    Divisional Director

    As the Regional Care Director, it is my role to lead a hugely skilled care team operating in London, Essex and the South East, ensuring...

    More about Matt Bristow
    Sarah Bankhead
    Sarah Bankhead

    Area Care Manager

    I've worked in healthcare for 16 years, starting as a domiciliary carer in Durham and gaining expertise in clinical and end-of-life care. Joining Helping Hands...

    More about Sarah Bankhead
    What families say about our care
    CQC Logo
    Fully regulated care supporting Washington

    Care services supporting families in Washington are delivered by our Sunderland branch, which is fully regulated by the CQC.

    Find out more
    A carer in a lavender uniform makes a bed whilst an older woman in a beige dressing gown smiles in the background. The room has warm lighting, a wooden bedside table, and stone walls.
    High quality home care in Washington

    If you’re looking for exceptional visiting care in the Washington region then our amazing carers will make your days go without a hitch. If you’ve been struggling with everyday tasks such as housework, laundry, meal preparation, or personal care, our help will make all the difference. Our carers go the extra mile for our customers on a daily basis, helping them to remain living in the place that means the most to them, in comforting surroundings.

    Two women stand by an open car boot. One woman, smiling, lifts reusable shopping bags filled with groceries whilst the other woman watches. They appear to be unloading after shopping.
    24/7 live in care support

    Live-in care is special. Having someone living in your home with you around the clock means you get an exceptionally personal level of care that sees you never left on your own. This doesn’t mean you never get time to yourself though; instead, our discreet carers recognise when you’d prefer time on your own or privacy with family and friends. Your home will still remain your own – it’ll never feel as if it’s been taken over by someone else.

    A carer in a purple uniform smiles and holds hands with an elderly woman, providing comfort and support in a cosy, well-lit living room.
    Why Helping Hands is better than a care agency in Washington

    We’re a private home care company not an agency and never have been, and it’s an important distinction to understand. An agency tends not to employ their own carers; instead insisting on them being self-employed or asking the customers to employ them directly. We don’t do that – we manage every aspect of your care experience for you and what’s more, we employ all of our carers ourselves too.

    A carer helps an older man put on a grey dressing gown in a cosy bedroom. The man wears navy blue pyjamas, and there is a framed photo on the chest of drawers and stone walls in the background.
    Qualified carers providing a variety of care services in Washington

    Our reputation as a high-quality care provider is wholly justified, as we’ve decades of experience of being a private home care provider. We take a lot of pride in the people we employ to work for us and are very particular about who gets to represent Helping Hands, with only the very best candidates making it through our rigorous assessment processes. We also screen our people’s references and put them through the DBS process, so that we know they’re the right people to be coming into your home and caring for you.

    Supporting communities across Washington

    Our carers provide home care in Washington and nearby areas including these locations.

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    Speak to our care team

    If you're exploring care options in oxford, our team can help you understand the support available and answer any questions you may have. Call our care team today.

    0191 379 1689
    Branch information
    Address

    Helping Hands Sunderland, Ground Floor, Arngrove House, 1-2 Frederick Street, Washington, SR1 1NA

    Show in maps Washington Branch
    Opening times
    Monday 8:00 AM - 7:00 PM
    Tuesday 8:00 AM - 7:00 PM
    Wednesday 8:00 AM - 7:00 PM
    Thursday 8:00 AM - 7:00 PM
    Friday 8:00 AM - 7:00 PM
    Saturday 9:00 AM - 5:30 PM
    Sunday 9:00 AM - 5:30 PM
    Monday 8:30 AM - 5:30 PM
    Tuesday 8:30 AM - 5:30 PM
    Wednesday 8:30 AM - 5:30 PM
    Thursday 8:30 AM - 5:30 PM
    Friday 8:30 AM - 5:30 PM
    Saturday Closed
    Sunday Closed