Waterford is most famous for its stunning 19th century church, St Michael and All Angels, and its Pre-Raphaelite stained-glass windows by the William Morris company and other notable artists. Waterford also has a famous Irish namesake in the noted crystal manufacturer.
While we can’t claim to be known for any artistic notoriety, Helping Hands is famous as one of the UK’s foremost homecare providers and over the last three decades we have supported thousands of people to receive support at home, through our visiting and live-in care services.
Quality care at home
From short term support to longer term visits and live-in care, our Waterford team can help.
We've been caring for people for decades, helping them maintain their independence and continue to live well in the homes and communities they love.
Branches nationwide
Over 155 branches across the UK means we're local to you.
Fully regulated
Regulated by the Care Quality Commission and Care Inspectorate Wales, giving you peace of mind that we meet the highest standards of service and care.
Rated Excellent on Trustpilot
Thousands of our customers have shared their experiences of care with us on customer review site Trustpilot with Helping Hands rated 4.7 out of 5.
Handpicked carers
We only employ those special people with the right levels of patience, empathy, and compassion to care for you as we'd want our own families to be cared for.
Care that's tailored to you
We know that good care means something different to each of us. That's why we take the time to get to know you and your family to understand your needs and preferences.
Supporting families
When finding care becomes a decision for the wider family, we can help you consider your options. We keep in touch once care is in place so we can adapt care as needs change.
Our Services
Live-in care
Personalised one-to-one support from a fully qualified carer living with you in your home. Helping you to continue to live life on your terms.
Round the clock 24/7 care
Handpicked carers selected for their patience, kindness and empathy
Visits from 30 minutes a week so you can continue to live well at home. Support tailored to your needs from personal care and light housekeeping to help getting out and about.
Hi I'm Amal, the Branch Manager at Helping Hands Hertford. I joined Helping Hands in October 16th 2023. My current responsibilities are to oversee and...
Hi I'm Amal, the Branch Manager at Helping Hands Hertford. I joined Helping Hands in October 16th 2023. My current responsibilities are to oversee and manage both office and care staff to make sure we are always delivering a safe and high standard of care to our customers. I feel honoured to be part of this branch and work alongside a passionate and dynamic team of both office and care staff to support people in our local community whatever their needs may be. My inspiration to join social care is wanting to make a difference to people's lives and to empower them to reach their full potentials. In my spare time, I like to read, cook and spend time with my family.
I have worked in the care industry for twenty-five years. My experiences have helped me to understand and ensure that the service provided to our customers is always safe, effective, responsive, well-led and caring.
Matt Bristow
Divisional Director
As the Regional Care Director, it is my role to lead a hugely skilled care team operating in London, Essex and the South East, ensuring...
As the Regional Care Director, it is my role to lead a hugely skilled care team operating in London, Essex and the South East, ensuring the highest levels of care are being delivered to our customers on a daily basis. We have a large branch network equipped to deal with all your hourly care needs, and I am also the Registered Manager with the Care Quality Commission (CQC) for our live-in program, where we are set up to support you on a more permanent basis.
I am inspired on a daily basis by the true lengths my colleagues go to, to ensure that customers can continue to live long, healthy lives from the comfort of their own homes. This is one of the main reasons that inspired me to join care.
Our Reviews
Fully regulated by the CQC
Our Waterford branch is fully regulated and accredited by the CQC
